About Industry Beans
Industry Beans is an Australian specialty coffee roaster and café group founded in Melbourne, known for its focus on high-quality, ethically sourced coffee and modern café experiences. They roast their own coffee in-house, supply beans to cafés and home customers across Australia, and operate design-led espresso bars and brunch venues in locations including Melbourne and other major cities. Through their website (industrybeans.com), they sell whole beans, ground coffee, ready-to-drink coffee products, brewing equipment, gift packs, and curated coffee subscriptions.
A charge from Industry Beans may appear on your bank statement after visiting one of their cafés or espresso bars for coffee, food, or retail coffee purchases, or from ordering through their online store. You might see charges for coffee bean orders, brewing equipment, merchandise, or recurring coffee subscriptions set to weekly, fortnightly, or monthly delivery. Some customers may also see temporary authorization holds for online orders, card tokenization when saving a card for faster checkout, or pre-authorizations placed by delivery or ordering platforms that process payments on Industry Beans’ behalf.
If you’re unsure about an Industry Beans charge, start by checking your email for order confirmations or café receipts under “Industry Beans” or the specific location name. Log into your account at industrybeans.com (if you have one) to review your order history, subscription settings, and invoices. For help, you can typically contact them via the contact form or support email listed on their website, or by calling the relevant café location during trading hours. If the charge doesn’t match any purchase you recognize, consider whether a family member used your card; if it still seems unfamiliar, contact Industry Beans support with the last four digits of your card, the transaction date, and amount so they can look it up, and reach out to your bank to dispute any suspected fraudulent transactions.