Infinity Sponsorship is an Australian consultancy and training company that helps not-for-profit and for-purpose organizations develop corporate partnerships and sponsorship strategies through coaching, courses, and done-for-you services.
Infinity Sponsorship is an Australian-based consultancy and education company that specialises in helping not‑for‑profit and for‑purpose organisations secure and grow corporate partnerships. Based in Varsity Lakes, Queensland, they offer online courses, live workshops, coaching programs, and done‑for‑you sponsorship strategy services. Their training is designed for charities, NGOs, associations, and social enterprises that want to move beyond traditional fundraising and build long-term, mutually beneficial partnerships with companies.
A charge from “Infinity Sponsorship” (or a similar descriptor) on your bank or card statement typically relates to an online course or program enrolment, a coaching or consulting package, a workshop or webinar ticket, or a multi‑month sponsorship training program. It may also be associated with a recurring membership or payment plan you agreed to at checkout, or an instalment option for a larger training or consulting package. In some cases you might see a temporary pre‑authorisation when you first add or update a card, which usually drops off within a few business days and is replaced by the final settled charge.
If you don’t immediately recognise the charge, start by searching your email (and spam folder) for “Infinity Sponsorship” or receipts from their website, as enrolment confirmations, invoices, and payment-plan details are normally sent by email. Check with colleagues or team members who handle professional development or training, as purchases are often made on behalf of an organisation. To resolve questions, use the contact or support form on infinitysponsorship.com.au and include your full name, organisation, the last four digits of the card, the charge amount and date, and any invoice or order number; they can then confirm what the payment relates to, adjust or cancel future billing if applicable, and discuss refund or credit options in line with the terms shown at the time of purchase.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Infinity Sponsorship.
Why was I charged by Infinity Sponsorship this month?
Infinity Sponsorship charges usually relate to an online course enrolment, a training program, or a coaching/consulting package for sponsorship and corporate partnerships. If you chose a payment plan or a recurring training/membership option at checkout, you may see monthly or scheduled instalment charges rather than a single lump sum. Review your original invoice or confirmation email to see whether you agreed to a one‑off payment or a series of payments.
What are typical amounts Infinity Sponsorship charges, and why do they vary?
Amounts can vary depending on whether you purchased a short online workshop, a comprehensive multi‑week program, or a bespoke consulting engagement for your organisation. Smaller one‑time trainings are usually lower‑cost, while multi‑module sponsorship programs and tailored consulting can be significantly higher investment and may be split into instalments. The exact amount you’re seeing should match the price quoted on your invoice or at checkout for the specific product or service you selected.
How do I cancel or pause a recurring payment or payment plan with Infinity Sponsorship?
To cancel or pause a recurring program, membership, or payment plan, locate your original enrolment or invoice email, which typically includes details on your billing schedule and terms, then contact Infinity Sponsorship via the support or contact form on their website. Provide your name, organisation, the email used at purchase, and details of the charge so they can locate your account. Keep in mind that some programs have minimum commitment periods or notice requirements, which will be outlined in the terms you accepted when you enrolled.
How can I request a refund or change of enrolment for an Infinity Sponsorship program?
Refunds and enrolment changes are handled according to the refund and cancellation policy presented at the time of purchase, which may differ between self‑paced courses, live programs, and consulting services. If you believe you were charged in error, or need to discuss a refund or credit, contact Infinity Sponsorship with your invoice or order number and explain the situation. They can then confirm your eligibility under their policy, which may include options such as a partial refund, a credit towards another program, or transferring your enrolment to a colleague.
Where can I find my invoice or receipt for an Infinity Sponsorship charge?
Invoices and receipts are normally emailed to the address you or your organisation entered at checkout, often immediately after payment is processed. Search your inbox (and spam/junk folders) for “Infinity Sponsorship” or for subject lines referencing enrolment, order confirmation, or invoice. If you cannot locate the receipt, contact them through their website with your charge details, and they can usually resend the invoice or provide a statement for your records.
Why do I see a small or duplicate Infinity Sponsorship charge that later disappears?
You may see a small or duplicate-looking charge as a temporary pre‑authorisation when you first register a card or when a payment is being verified. This is a standard banking security process and the authorisation should automatically drop off, usually within a few business days, leaving only the final settled transaction. If a small authorisation does not disappear or you see two settled charges for the same service, contact both Infinity Sponsorship and your bank to investigate.
Can my organisation have multiple users under one Infinity Sponsorship purchase, and who gets billed?
Many of Infinity Sponsorship’s trainings and programs are purchased by an organisation and then accessed by one or more staff members, but billing is tied to the organisation or cardholder that completed the checkout. If you are seeing a charge you don’t recognise, check with your fundraising, partnerships, or training team to see who enrolled and how access is being shared. For access or participant changes, contact Infinity Sponsorship with your organisation name and invoice number so they can advise what is allowed under your specific purchase.
How do I contact Infinity Sponsorship about a charge I don’t recognise?
Visit infinitysponsorship.com.au and use the contact or support form to reach their team, or look for reply information on any invoice or enrolment emails you’ve received. Include your full name, organisation, the email used at purchase, the exact charge amount and date, and the last four digits of the card so they can locate the transaction quickly. They can then confirm what was purchased, adjust future billings if appropriate, or advise on next steps with your bank if the charge appears unauthorised.