Innovative Retail Pty Ltd

Entertainment90% confidence

Innovative Retail Pty Ltd is an Australian company that operates children’s coin-operated amusement rides in shopping centres and public venues under brands such as Ride On! Entertainment. It manages and services these rides across multiple locations, primarily in Australia and New Zealand.

Box Hill South, Victoria, Australia
Owned by Innovative Retail Holdings Pty Ltd

About Innovative Retail Pty Ltd

Innovative Retail Pty Ltd is an Australian private company based in Box Hill South, Victoria, best known for operating children’s coin-operated amusement rides in shopping centres and other high-traffic retail environments. Trading under business names including Ride On! Entertainment and similar variants, the company provides, installs, and maintains themed kiddie rides that children can sit in and enjoy for a short paid session. Its operations span multiple sites, and it supports both Australian and New Zealand activities via its related entities and websites. ([abr.business.gov.au](https://abr.business.gov.au/ABN/View?abn=54007653250&utm_source=openai))

A card charge with the descriptor “INNOVATIVE RETAIL PTY BOX HILL SOUT” is most likely a transaction for one or more children’s amusement rides used at a shopping centre or similar venue. These rides are typically paid for via card-tap terminals mounted on or near the equipment, and the legal entity name (Innovative Retail Pty Ltd) rather than a consumer-facing brand often appears on bank and card statements. Charges are usually small, one-off amounts but may appear multiple times if several rides were taken in a short period (for example, multiple swipes or multiple children taking turns).

If you are unsure about a charge from Innovative Retail Pty Ltd, first think back to any recent visits to shopping centres or family venues where your child may have used coin- or card-operated rides. Check any on-screen receipts or SMS/email receipts if you entered contact details at the terminal. You can also visit their website to find contact information and request more detail about a specific transaction by providing the date, time, amount, and the last four digits of your card. If the transaction still looks unfamiliar after verifying with family members and checking receipts, contact your bank to dispute the charge or block your card as appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Innovative Retail Pty Ltd.

  1. INNOVATIVE RETAIL PTY BOX HILL SOUT

Frequently Asked Questions

Why does my bank statement show a charge from INNOVATIVE RETAIL PTY or INNOVATIVE RETAIL PTY BOX HILL SOUT?

This descriptor refers to Innovative Retail Pty Ltd, the company behind children’s card- and coin-operated amusement rides often found in shopping centres and family venues. The charge is typically for one or more short ride sessions paid for directly at the ride terminal.

What typical amounts does Innovative Retail Pty Ltd charge for children’s rides?

Individual children’s rides operated by Innovative Retail Pty Ltd are usually low-value, fixed-fee transactions (for example a few Australian dollars per ride). Multiple charges on the same day often indicate several rides were taken or the card was tapped more than once.

Can Innovative Retail Pty Ltd place a temporary authorization hold on my card?

Some payment terminals may place a small temporary authorization when you tap or insert your card to verify it, especially for contactless or newer payment methods. This hold should automatically drop off and be replaced by the final ride amount, or disappear entirely if the transaction was not completed.

How do I get more information or a receipt for a charge from Innovative Retail Pty Ltd?

Visit rideon.com.au and use the contact details provided to reach their customer service team. Share the date, approximate time, location of the ride, charge amount, and the last four digits of your card so they can look up the transaction and confirm details or provide a receipt if available.

How can I request a refund for a faulty or incomplete ride?

If a ride failed to start, stopped early, or double-charged your card, note the shopping centre location, ride type, date, time, and amount charged. Contact Innovative Retail Pty Ltd via the support channels listed on rideon.com.au and explain the issue; they can investigate and, where appropriate, arrange a refund or credit.

Is this a recurring subscription charge from Innovative Retail Pty Ltd?

No, charges from Innovative Retail Pty Ltd for kiddie rides are normally one-off transactions each time you tap your card. If you see repeated charges, it usually reflects multiple rides taken during a visit rather than a subscription or ongoing membership.

What should I do if I don’t recognize an Innovative Retail Pty Ltd charge at all?

First check with family members—especially anyone who shops with your card or cares for your children—to see if they used a card-operated ride recently. If no one recognizes the transaction, contact Innovative Retail Pty Ltd with the transaction details to verify it. If it remains suspicious, promptly report it to your bank or card issuer and ask about disputing the charge or replacing your card.

Does Innovative Retail Pty Ltd operate under any other names on signage or online?

Yes, the company operates children’s rides under trading names such as Ride On! Entertainment and related brands, while the legal entity appearing on card statements is Innovative Retail Pty Ltd. Seeing either the Ride On! branding at a centre or the Innovative Retail name on your statement both refer to the same underlying operator.

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