Insurance Supermarket International Inc.

Insurance90% confidence

Insurance Supermarket International Inc. (ISI) is a North American digital life insurance brokerage and distribution platform that offers term, whole life, final expense, and other personal protection products online and by phone.

Vaughan (Concord), Ontario, Canada
insurance-supermarket.com

About Insurance Supermarket International Inc.

Insurance Supermarket International Inc. (often branded as ISI or ISI Life Insurance) is a technology-driven life insurance brokerage and administrator that operates across North America. From its headquarters in Vaughan, Ontario, with major U.S. operations in Miami, Florida, ISI uses proprietary digital platforms and call centers to match consumers with a range of life insurance and related protection products from multiple carriers, including its own affiliated carrier Specialty Life Insurance in Canada. The company focuses on simplified underwriting and remote enrollment, offering term life, whole life, final expense, critical illness, and other personal protection solutions designed to be sold without face‑to‑face meetings or extensive medical exams.([insurance-supermarket.com](https://insurance-supermarket.com/about-us/?utm_source=openai))

A charge reading like “ISI LIFE I ISI LIFE INS WEB ST‑… THOMAS WALSH” is very likely a premium or related fee processed by Insurance Supermarket International for a life insurance policy or application submitted online or over the phone. In banking systems, ISI’s ACH and card descriptors commonly show up as “ISI Life” or “ISI Life Insurance,” reflecting the company’s DBA (doing business as) name “ISI Life Insurance Services Inc.” in U.S. operations. These charges can be initial premiums, recurring monthly premiums, policy fees, or small test transactions tied to setting up automated payments.([reddit.com](https://www.reddit.com/r/u_odinSdub/comments/1ah6390/charge_from_isi_life_insurance/?utm_source=openai))

If you don’t recognize an ISI Life charge, first verify whether you or someone in your household recently spoke with an ISI representative, requested life insurance quotes online, or agreed to a policy over the phone, as their sales model is heavily phone and web‑based. Review any emails, policy documents, or welcome letters from Insurance Supermarket International or ISI Life Insurance Services for the policy number and billing details. To resolve questions or disputes, you can contact ISI using the customer service numbers and email listed on their official site; ask for a copy of the signed or recorded authorization, the policy number, and the cancellation or refund options. If they cannot confirm your consent or you suspect fraud, contact your bank to dispute the transaction and consider placing additional monitoring or a freeze on your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Insurance Supermarket International Inc..

  1. ISI LIFE I ISI LIFE INS WEB ST-F7M9D0C2B7S6 THOMAS WALSH

Frequently Asked Questions

Why does my bank or card statement show a charge from “ISI LIFE” or “ISI LIFE INS WEB”?

ISI uses the billing descriptors “ISI Life” or “ISI Life Insurance” for many of its ACH and card transactions. These usually represent premiums or fees for a life insurance policy you agreed to by phone or online through Insurance Supermarket International or its U.S. arm doing business as ISI Life Insurance Services Inc.([reddit.com](https://www.reddit.com/r/u_odinSdub/comments/1ah6390/charge_from_isi_life_insurance/?utm_source=openai))

What kinds of products does Insurance Supermarket International bill for under the ISI Life name?

Charges under the ISI Life or ISI Life Insurance descriptor are typically for life insurance and related protection products such as term life, whole life, final expense, and sometimes critical illness or similar coverages that ISI distributes on behalf of various insurers.([insurance-supermarket.com](https://insurance-supermarket.com/about-us/?utm_source=openai))

Is the ISI Life charge on my account a one‑time fee or a recurring subscription?

Most ISI Life charges are recurring monthly or periodic premiums tied to an active life insurance policy. However, you may also see a one‑time initial premium, an enrollment fee, or a small test authorization when your payment method is first set up. Check your policy documents or contact ISI to confirm whether your plan is billed monthly, annually, or on another schedule.

How do I cancel a life insurance policy associated with an ISI Life charge?

To cancel, contact Insurance Supermarket International using the customer service details on insurance-supermarket.com or in your policy documents and request cancellation of your specific policy number. Ask them to confirm, in writing or email, the effective cancellation date and whether any future automatic debits will be stopped, and then monitor your bank account to ensure charges cease.([insurance-supermarket.com](https://insurance-supermarket.com/about-us/?utm_source=openai))

How can I request a refund for an ISI Life Insurance charge I believe is unauthorized or mistaken?

First, ask ISI’s customer service to review the transaction, provide proof of your authorization (application form, recorded call, or electronic signature), and clarify what the charge covers. If they confirm it was opened in error or without valid consent, request a full refund and written confirmation of policy cancellation. If they cannot validate your consent or you still disagree, contact your bank or card issuer to formally dispute the transaction and block further debits.([bbb.org](https://www.bbb.org/us/fl/miami/profile/life-insurance/insurance-supermarket-inc-0633-90606061/complaints?utm_source=openai))

What common monthly amounts do customers typically see from ISI Life on their statements?

Premiums billed by ISI Life vary widely depending on age, coverage type, and benefit amount, but consumer complaints and public examples often show modest monthly debits in the range of a few tens of dollars (for example, around $40–$60 per month) for simplified‑issue life coverage. Your exact amount and frequency should be listed in your policy illustration and welcome letter.([bbb.org](https://www.bbb.org/us/fl/miami/profile/life-insurance/insurance-supermarket-inc-0633-90606061/complaints?utm_source=openai))

Could an ISI Life charge be related to someone else in my household or an elderly relative?

Yes. ISI frequently sells policies over the phone to seniors and other consumers using remote enrollment, so a charge may correspond to coverage arranged for a spouse, parent, or other relative, sometimes with assistance from a caregiver. If you manage finances for an elderly person, review their mail and email for ISI or ISI Life Insurance documents and contact ISI with the insured’s name and address to identify any active policies.([bbb.org](https://www.bbb.org/us/fl/miami/profile/life-insurance/insurance-supermarket-inc-0633-90606061/complaints?utm_source=openai))

What should I do if I suspect an ISI Life charge is linked to aggressive or misleading sales tactics?

Document the dates, amounts, and any phone numbers involved; then contact ISI and request full details of the policy, including the recorded sales call, and insist on cancellation and refund if you believe consent was not informed or voluntary. If the issue is not resolved, you may escalate by filing a complaint with your state or provincial insurance regulator and working with your bank to reverse the transaction and prevent further withdrawals.([bbb.org](https://www.bbb.org/us/fl/miami/profile/life-insurance/insurance-supermarket-inc-0633-90606061/complaints?utm_source=openai))

This merchant is in the Insurance category

Browse all

Related Merchants

Allianz
NRMA
QBE Insurance
AAMI
Bupa

Compare Insurance Supermarket International Inc.

vsAllianzvsNRMAvsQBE Insurance

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you