Integrity 1st Car Pros is a Texas-based automotive repair and maintenance chain offering full-service mechanical, diagnostic, and inspection services for passenger vehicles and fleets.
Integrity 1st Car Pros is a privately held automotive repair and maintenance company founded in 2015 in Plano, Texas. The brand has grown from a single shop into a multi-location network across the Dallas–Fort Worth and Houston areas, providing services such as oil changes, brake and suspension work, engine and transmission repair, wheel alignments, air conditioning service, state inspections, and digital vehicle inspections. Their locations operate under a customer-first ethos focused on transparency and integrity in automotive repair. ([integrity1auto.com](https://www.integrity1auto.com/location-list/))
A charge from “INTEGRITY 1ST CAR PROS 146-99494979 TX” on a card statement typically corresponds to in-person automotive services at one of their Texas locations, such as diagnostics, maintenance, repairs, tires, or state inspections. It may reflect a one-time repair invoice, an oil change and multi-point inspection, or fleet service billed to a stored card. Some banks display internal location or terminal IDs (like “146-99494979”) along with the merchant name, which can make the descriptor look unfamiliar even though it’s a single visit to an Integrity 1st Car Pros shop.
If you’re unsure about a charge, start by checking recent auto service receipts, emails, or SMS confirmations from Integrity 1st Car Pros, and compare the date and amount against your statement. You can also log onto their website to identify the nearest shop you visited and call the store directly, referencing the date and amount of the transaction so they can look it up in their point-of-sale system. If you still can’t recognize the transaction, contact your card issuer to review the details, dispute unauthorized charges, or request a new card if fraud is suspected.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Integrity 1st Car Pros.
Why do I see a charge from “INTEGRITY 1ST CAR PROS” on my card statement?
This charge usually comes from having auto work done at one of Integrity 1st Car Pros’ locations in Texas, such as an oil change, brake job, inspection, or repair. Check your recent visit history, invoices, or email/text confirmations from the shop to match the date and amount to the charge.
What types of services does Integrity 1st Car Pros typically bill for?
Integrity 1st Car Pros bills for mechanical repairs, scheduled maintenance (oil changes, filters, fluids), brake and suspension work, engine and transmission repairs, wheel alignments, AC service, state inspections, digital vehicle inspections, and fleet maintenance services. Larger invoices may reflect multi-line repairs and parts on a single work order. ([integrity1auto.com](https://www.integrity1auto.com/location-list/))
Does Integrity 1st Car Pros offer any memberships or recurring service programs that could cause repeat charges?
Most charges are one-time invoices tied to specific repair orders, but they may offer maintenance plans, membership discounts, or reminders that encourage regular service. If you see repeat charges, review your paperwork or speak with the shop to confirm whether you enrolled in any ongoing maintenance or fleet service arrangements. ([integrity1auto.com](https://www.integrity1auto.com/location-list/))
How can I get a copy of my invoice or receipt from Integrity 1st Car Pros to verify a charge?
Contact the specific Integrity 1st Car Pros location you visited—phone numbers and addresses for each shop (Plano, Dallas, Carrollton, Murphy, Wylie, Rowlett, Mansfield, Sachse, Southlake/Grapevine, Katy, and Cinco Ranch) are listed on their website. Provide your name, vehicle information, visit date, and the last four digits of the card used so they can pull up and email or print your invoice. ([integrity1auto.com](https://www.integrity1auto.com/location-list/))
Why is the amount from Integrity 1st Car Pros different from my original estimate?
Automotive estimates can change if technicians discover additional issues once they inspect or disassemble components. Integrity 1st Car Pros typically communicates updated findings and requests authorization before proceeding. The final billed amount on your card will match the signed or digitally approved final work order, including parts, labor, shop supplies, and taxes.
Can Integrity 1st Car Pros place an authorization hold or pending charge on my card?
It’s possible for a temporary authorization hold to appear when you leave a card on file or authorize payment before the final invoice is closed. This hold may differ slightly from the final amount, but it should settle within a few business days to match the completed repair invoice. If a pending amount lingers or duplicates, contact both the shop and your card issuer.
How do I request a refund or adjustment for work done at Integrity 1st Car Pros?
Start by contacting the specific shop that performed the service and ask to speak with a service advisor or manager. Provide your repair order number and explain the concern (billing error, warranty issue, or dissatisfaction with a repair). They can review the work and, if appropriate, issue a partial or full refund or perform warranty rework according to their policies. If you cannot resolve it directly, you can then raise the issue with your card issuer.
What should I do if I don’t recognize an Integrity 1st Car Pros charge at all?
First confirm that no one in your household or business used the vehicle and card for service at an Integrity 1st Car Pros location. If no one recognizes the visit and the shop cannot match the charge to your information, contact your card issuer immediately to report a potentially unauthorized transaction and follow their dispute or fraud procedures.