Island Brew Coffeehouse

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Island Brew Coffeehouse is a locally owned Hawaiian coffee shop group in Honolulu that serves 100% Hawaiian coffee, espresso drinks, and light café fare across several locations on Oʻahu.

Honolulu, HI, United States
islandbrewcoffeehouse.com
Owned by The Coffee Group LLC

About Island Brew Coffeehouse

Island Brew Coffeehouse is a locally owned café brand based in Honolulu, Hawaiʻi, with multiple locations including Hawaiʻi Kai, Ala Moana Center, Ward Village, and Manoa. The company focuses on premium Hawaiian coffee and espresso beverages alongside an all‑day café menu of breakfast items, sandwiches, flatbreads, acai bowls, smoothies, and pastries, with many vegan and gluten‑free options. Their shops emphasize fresh, locally sourced, and organic ingredients and are known for scenic, relaxed spaces, especially the waterfront Hawaiʻi Kai location overlooking the marina.([islandbrewcoffeehouse.com](https://www.islandbrewcoffeehouse.com/locations.html?utm_source=openai))

A charge with a descriptor like “CNP Island BrHONOLULU HI” is very likely a card‑not‑present (CNP) transaction from Island Brew Coffeehouse, such as an online order, a keyed‑in card (e.g., phone order), or a saved card used via their online ordering platform or POS system (e.g., Toast). Customers may see these charges for in‑store pick‑up, delivery, or online orders placed at one of their Honolulu locations. Small variations or truncations in the descriptor (e.g., “Island Br”) are common due to processor character limits.([order.toasttab.com](https://order.toasttab.com/online/island-brew-coffeehouse?utm_source=openai))

If you don’t recognize this charge, first check email receipts from Island Brew Coffeehouse or any food‑delivery/ordering apps you have used recently, and verify recent café visits in Honolulu around the transaction date. You can also compare the amount to typical ticket sizes for coffee, food, or acai bowl orders. For further clarification, contact Island Brew Coffeehouse directly using the phone numbers or contact form on their official website, providing the transaction date and amount so staff or their payment processor can help locate the order and, if necessary, assist with refunds or dispute guidance.([islandbrewcoffeehouse.com](https://www.islandbrewcoffeehouse.com/locations.html?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Island Brew Coffeehouse.

  1. CNP Island BrHONOLULU HI

Frequently Asked Questions

Why does my statement show “CNP Island BrHONOLULU HI” instead of the full Island Brew Coffeehouse name?

“CNP” stands for card‑not‑present, meaning your card was processed without being physically dipped or tapped (for example, through an online order, phone order, or manually keyed transaction). Processor character limits can truncate the name to something like “Island Br,” but this typically refers to Island Brew Coffeehouse in Honolulu.

What kinds of purchases usually result in a charge from Island Brew Coffeehouse?

Most Island Brew Coffeehouse charges come from in‑store café transactions (coffee, food, pastries), online orders for pickup or delivery, or orders placed through integrated ordering platforms such as Toast or delivery partners. Amounts commonly reflect one or more drinks plus food items, such as breakfast or acai bowls.([order.toasttab.com](https://order.toasttab.com/online/island-brew-coffeehouse?utm_source=openai))

Does Island Brew Coffeehouse have recurring subscriptions or memberships that could generate repeat charges?

Island Brew Coffeehouse primarily operates as a traditional café and does not widely advertise subscription or membership billing to consumers. Most charges are one‑time purchases tied to specific orders. If you see repeat charges, review your order history with any food‑delivery apps and check whether you or a family member placed frequent orders.

How can I get a receipt or verify the details of my Island Brew Coffeehouse charge?

Check your email for order confirmations from Island Brew Coffeehouse or Toast if you ordered online. For in‑store purchases, you may have received a printed or emailed receipt at the time of sale. If you no longer have it, contact the specific Honolulu location you visited (Hawaiʻi Kai, Ala Moana, Ward, or Manoa) and provide the transaction date, approximate time, and amount so staff can look up the order in their POS system.([order.toasttab.com](https://order.toasttab.com/online/island-brew-coffeehouse?utm_source=openai))

How do I request a refund or dispute an incorrect Island Brew Coffeehouse charge?

Start by calling or visiting the Island Brew Coffeehouse location you believe processed the transaction and explain the issue with your receipt or bank statement handy. In many cases, staff can void or refund erroneous charges through their POS system. If you cannot resolve it directly with the café, contact your card issuer to initiate a formal dispute, providing any supporting documentation such as receipts or order confirmations.([islandbrewcoffeehouse.com](https://www.islandbrewcoffeehouse.com/locations.html?utm_source=openai))

Could Island Brew Coffeehouse place temporary authorization holds on my card?

Depending on the payment processor, Island Brew Coffeehouse or its online ordering platform may place a small temporary authorization hold when you place an order or update a payment method. These holds typically appear as pending charges and should fall off or be replaced by the final transaction amount within a few business days. If a pending hold remains for more than a week, contact your bank or the café for assistance.([order.toasttab.com](https://order.toasttab.com/online/island-brew-coffeehouse?utm_source=openai))

How can I contact Island Brew Coffeehouse about a charge if I’m not sure which location it came from?

Visit islandbrewcoffeehouse.com and check the Locations or Contact section for current phone numbers and email contacts for each Honolulu location. If you don’t know which store processed your payment, start with the location closest to where you were on the transaction date or use the general contact email. Provide the last four digits of your card, transaction date, and exact amount so they can search across locations.([islandbrewcoffeehouse.com](https://www.islandbrewcoffeehouse.com/locations.html?utm_source=openai))

Are Island Brew Coffeehouse prices the same across all Honolulu locations?

Menu prices are generally similar across Island Brew Coffeehouse locations, but there can be minor differences due to location‑specific costs or partner platform fees for online ordering and delivery. If the amount on your statement is slightly higher than expected, check whether it includes taxes, tips, or delivery/service fees from an online ordering or delivery partner.

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