Istobal (UK) Limited

Automotive93% confidence

Istobal (UK) Limited is the UK subsidiary of Istobal, a Spanish multinational that designs, manufactures, installs, and services vehicle wash and car care systems for petrol forecourts, transport fleets, and automotive sites.

L'Alcúdia, Valencia, Spain
istobal.com
Owned by Istobal, S.A.

About Istobal (UK) Limited

Istobal (UK) Limited is the British arm of Istobal, a leading Spanish multinational group specializing in vehicle wash and car care solutions. The company supplies and services automatic car wash machines, jet washes, wash tunnels, truck, bus and coach wash systems, forecourt air and vacuum equipment, water recycling systems, and associated wash chemicals to petrol stations, dealerships, fleet operators, and other commercial sites across the UK.([uk.linkedin.com](https://uk.linkedin.com/company/istobal-uk-limited?utm_source=openai)) As a subsidiary of Istobal, S.A., headquartered in L'Alcúdia (Valencia, Spain), the UK company focuses on local sales, installation, maintenance, and technical support while drawing on the wider group’s R&D and manufacturing capability.([istobal.com](https://istobal.com/about-us?utm_source=openai))

A charge from “NYZ*ISTOBALUKLTD” on a card statement is typically related to the purchase, installation, rental, or servicing of vehicle wash equipment or related services provided by Istobal (UK) Limited. This could include invoices for new wash machines, periodic servicing or repairs, supply of wash chemicals, leasing fees, or parts and accessories for existing Istobal systems on a commercial site. Some charges may be processed via a payment processor (the "NYZ*" prefix) but settled to Istobal (UK) Limited as the underlying merchant, which is why the descriptor includes “ISTOBALUKLTD.”

To verify or resolve a question about this charge, cardholders should first match the date and amount to invoices or service reports from Istobal, or to recent work done on their wash equipment. Site operators can usually find contact details on prior Istobal invoices, service contracts, or on the company’s UK website. If the charge is not recognized, it is best to contact Istobal (UK) directly with the invoice number or site details, and also speak with the card issuer to dispute any suspected fraudulent transaction. Keeping copies of service orders, leasing agreements, and email confirmations will help Istobal’s accounts team quickly identify the transaction and clarify billing terms.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Istobal (UK) Limited.

  1. NYZ*ISTOBALUKLTD

Frequently Asked Questions

Why do I see a charge from “NYZ*ISTOBALUKLTD” on my card statement?

This descriptor indicates a payment processed via a gateway (the “NYZ*” prefix) on behalf of Istobal (UK) Limited. It is usually associated with an invoice for vehicle wash equipment, servicing or repairs, chemicals, or related car-wash site services supplied to a commercial customer in the UK.

What types of services or products does Istobal (UK) Limited typically bill for?

Istobal (UK) Limited typically bills for supply and installation of automatic and jet wash machines, wash tunnels, truck and bus washes, air and vacuum units, water recycling systems, spare parts, wash chemicals, and ongoing maintenance or repair services for these systems.([uk.linkedin.com](https://uk.linkedin.com/company/istobal-uk-limited?utm_source=openai))

Is the Istobal (UK) Limited charge a subscription or a one‑off payment?

Istobal (UK) Limited can bill both one‑off payments and recurring charges. One‑off payments are usually for equipment purchases, call‑out repairs, or parts. Recurring charges may relate to service contracts, leasing arrangements for wash equipment, or regular chemical supply agreements as specified in your contract or quote.

How can I verify which invoice or service visit an Istobal (UK) Limited charge relates to?

Match the transaction date and amount on your card statement to recent Istobal invoices, service reports, or leasing statements. The accounts or finance contact at your site should have copies of Istobal (UK) documentation; you can also contact Istobal (UK) using the details on their invoices or via their UK website and provide your company name, site address, approximate date, and amount so they can locate the corresponding invoice.

How do I dispute or request a refund for an Istobal (UK) Limited transaction?

If you believe you were incorrectly billed, first contact Istobal (UK) Limited’s accounts or customer service team with the invoice number, date, and amount to request clarification or a credit note. If the issue cannot be resolved directly or you suspect the charge is unauthorized, notify your card issuer promptly and follow their dispute or chargeback process while providing any correspondence with Istobal as evidence.

Can Istobal (UK) Limited place authorization holds or pre‑authorizations on my card?

In some cases, Istobal (UK) Limited or its payment processor may place a temporary authorization hold to validate a card before processing a final amount—particularly for remote or phone payments. These holds typically appear as pending and either convert to the final transaction or drop off within a few days, depending on your bank’s policies.

How can I contact Istobal (UK) Limited about a card charge?

You can find current contact details for Istobal (UK) Limited, including phone and email, on their UK website (linked from istobal.com under the United Kingdom section) or on any recent invoice or service documentation. Ask to speak with the accounts or finance department, provide your business name and transaction details, and they can confirm the origin of the charge.

Could multiple Istobal (UK) Limited charges in one month be legitimate?

Yes. Sites with active service contracts, multiple service call‑outs, or frequent chemical deliveries may see more than one Istobal (UK) Limited charge in a billing period. Review your maintenance schedule, delivery notes, and any emergency repair requests placed during that month to confirm that each transaction lines up with a specific service or supply event.

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