Jack's Wholefoods & Groceries

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Jack's Wholefoods & Groceries is an independent supermarket and wholefoods grocer located in the Claremont Quarter shopping centre, offering fresh produce, wholefoods, and everyday grocery items.

Claremont, Western Australia, Australia
farmerjacks.com.au

About Jack's Wholefoods & Groceries

Jack's Wholefoods & Groceries is an independent supermarket and wholefoods grocer located in the Claremont Quarter shopping centre in Claremont, Western Australia. It is part of the Farmer Jack’s–branded independent grocery network (farmerjacks.com.au) and focuses on fresh produce, pantry staples, specialty wholefoods, health‑conscious products, and everyday household items. Shoppers typically visit for fresh fruit and vegetables, meat, dairy, bakery goods, bulk and organic items, and a curated range of local and international grocery brands.

A charge from Jack's Wholefoods & Groceries will usually appear on your bank or card statement after you’ve shopped in-store, used tap‑and‑go (contactless) payments, or placed an online/phone order for pickup or delivery, if available in your area. You might see the name appear as “JACKS WHOLEFOODS,” “FARMER JACKS CLAREMONT,” or a similar descriptor, sometimes followed by “CLAREMONT WA” or “AUS.” Charges can reflect one‑off grocery purchases, split payments (if you paid with more than one method), or adjustments such as refunds or corrected transactions. In some cases, you may see a temporary authorization or pending amount if your card was pre‑authorised, for example for an online order or a high‑value shop.

If you don’t recognise a charge, first check whether you or another household member recently shopped at Claremont Quarter or placed a grocery order that could match the date and amount. Compare the transaction total to any paper or emailed receipts, loyalty‑app history, or bank notifications you received at the time of purchase. For questions, use the contact details on your receipt or visit farmerjacks.com.au and navigate to the Claremont/Jack’s Wholefoods store page to find current phone and contact options. The store’s service desk can help look up transactions, reprint receipts, clarify pending/duplicate charges, process eligible refunds, or advise next steps if you suspect card misuse.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Jack's Wholefoods & Groceries.

  1. JACK'S WHOLEFOODS GR CLAREMONT AU

Frequently Asked Questions

Why do I see a charge from “JACKS WHOLEFOODS” or “FARMER JACKS CLAREMONT” on my statement?

This charge typically comes from an in‑store grocery purchase made at Jack's Wholefoods & Groceries in Claremont Quarter, or from an order placed via their phone/online ordering options if offered. The descriptor may include “JACKS WHOLEFOODS,” “FARMER JACKS,” “CLAREMONT,” or “AUS.” Check whether you, a family member, or someone with access to your card recently bought groceries or household items at this store around the transaction date.

Does Jack's Wholefoods & Groceries have subscriptions or recurring billing?

Jack's Wholefoods & Groceries generally operates on a pay‑as‑you‑shop basis, so most people will only see one‑off charges matching each store visit or order. They do not typically offer subscription meal kits or recurring grocery plans that bill automatically. If you are seeing repeated charges, it’s most likely due to regular shopping trips or multiple orders rather than a formal subscription. Review the dates and amounts to see if they correspond to separate visits or weekly shops.

Why is there a pending or slightly different amount from Jack's Wholefoods & Groceries on my card?

Some banks show a temporary “pending” amount when your card is first authorised at the checkout, which can differ slightly from the final settled total after discounts, refunds, or weighed items are processed. In the case of online or phone orders, the store may place a pre‑authorisation and then finalise the actual amount once your order is packed and weighed. Pending or pre‑authorised amounts should update to the correct final total within a few business days; if they do not, contact your bank and the store with the date and approximate time of purchase.

What are typical charge amounts from Jack's Wholefoods & Groceries?

Amounts can vary widely, from small top‑up visits (for example, under AUD $20 for a few items) to larger weekly shops that may exceed AUD $150–$200, depending on what you buy. If you see several similar amounts on the same day, you may have split your payment across multiple transactions (for instance, separate orders or corrections at the register). Compare each total to your receipts or bank notifications to confirm they match what you purchased.

How can I get a copy of my receipt or verify a charge from Jack's Wholefoods & Groceries?

If you paid in-store, the fastest way is to use the original receipt, which will show the exact time, register number, and total amount. If you no longer have it, visit the store or call using the contact information listed on farmerjacks.com.au for the Claremont/Jack’s Wholefoods location; staff can often look up recent transactions using the last four digits of your card, purchase date, and amount. For online or phone orders, check your email for an order confirmation or tax invoice that will match the charge on your statement.

How do I request a refund or correct an overcharge from Jack's Wholefoods & Groceries?

Refunds and billing corrections are usually handled directly by the store. Bring your receipt and the card used for payment to the customer service desk at Jack's Wholefoods & Groceries, or contact the store using the phone details on their website to discuss the issue if you cannot return in person. They can investigate scanning errors, duplicate transactions, or incorrect weights/prices and, where appropriate, process a refund back to your original payment method in line with their store policy and Australian consumer law.

Can I cancel or reverse a card payment made at Jack's Wholefoods & Groceries?

Once a card transaction has been completed at the checkout and settled by your bank, it cannot be “cancelled” in the same way as a subscription, but the store can usually issue a refund if there was an error. If you notice a mistake soon after paying, return to the store immediately with your receipt so staff can review the transaction. If you suspect fraudulent use of your card, contact your bank or card issuer first to block the card and then notify the store with details of the unauthorised charge.

How can I contact Jack's Wholefoods & Groceries about an unrecognised charge?

Locate the Claremont or Jack’s Wholefoods store page on farmerjacks.com.au to find the current phone number, store hours, and any available email/contact form options. When you call or visit, have your bank statement, approximate transaction date and time, and the last four digits of the card used so staff can search their system. They can confirm whether the charge matches a transaction at their store, advise if any refunds were processed, and help you determine whether further action with your bank is needed.

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