Kaya Cafe is a local coffee shop and casual café located on Colin Street in West Perth, serving coffee and light café food to nearby workers and residents.
Perth, Western Australia, Australia
About Kaya Cafe
Kaya Cafe is a local, independently owned coffee shop and casual café on Colin Street in West Perth, Western Australia. It mainly serves nearby office workers and residents with espresso coffee, tea, cold drinks and simple café food such as toasties, sandwiches, pastries and light breakfasts or lunches. As a neighbourhood venue, most transactions are quick counter orders paid by card (EFTPOS/contactless), occasionally larger group orders or catering-style pickups for nearby businesses.
A Kaya Cafe charge will usually appear on your bank or card statement after you pay in person at the café, order multiple items for a group, or pay for takeaway food and drinks. Depending on your bank, the description may look like “KAYA CAFE WEST PERTH,” “KAYA CAFE COLIN ST,” or a similar variation. Amounts typically reflect one‑time purchases such as coffee and a snack, a light meal, or a round of drinks for several people; there are no subscription or recurring membership plans associated with this merchant. In some cases, you may see a temporary authorization if a large order was taken or your card was inserted but the transaction failed and had to be retried.
If you’re unsure about a Kaya Cafe charge, first think back to whether you visited a café on Colin Street in West Perth, or if a colleague might have used your card to pick up coffees or lunch. Check any receipts in your email or physical receipts from that date, and compare the time and amount to your bank statement. To resolve questions, you can visit the café in person during business hours or look up “Kaya Cafe Colin Street West Perth” in an online map or directory to find current phone contact details; staff can usually confirm a transaction by date, time and amount. If you believe the charge is incorrect or fraudulent, contact your bank or card issuer to dispute the transaction after attempting to clarify it with the café.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kaya Cafe.
What types of charges from Kaya Cafe might appear on my bank statement?
Most Kaya Cafe charges are one‑off in‑store payments for items like coffee, breakfast, light lunches or takeaway food and drinks. You might also see higher‑value charges if you paid for multiple colleagues, a group order, or a small catering pickup for your office. There are no ongoing subscriptions or memberships associated with Kaya Cafe—each charge should correspond to a specific visit or order.
What are typical amounts for a Kaya Cafe transaction?
Smaller Kaya Cafe charges usually reflect a single drink or snack, while moderate amounts often cover a drink plus a meal, or several coffees in one order. Larger amounts can arise if one person pays for a whole team’s coffees or for a food platter or multiple meals at once. If the amount seems higher than expected, consider whether you paid for others or added extra items such as food, bottled drinks or pastries.
Why do I see two similar Kaya Cafe charges on the same day?
This can happen if you made two separate visits (for example, a morning coffee and a later lunch) or split a bill into multiple payments. In some cases, a first transaction may have been declined or reversed and then reprocessed, which can temporarily show as two entries until your bank updates the pending one. If both charges settle and you only made one purchase, contact Kaya Cafe with the date, time and amounts so they can review their terminal records, then follow up with your bank if needed.
Can Kaya Cafe place an authorization hold or temporary charge on my card?
For normal counter service, the café typically processes standard, final sales rather than separate pre‑authorizations. However, some banks may display a pending or ‘processing’ Kaya Cafe charge for a short period before it finalizes, which can look like a temporary hold. If a payment was cancelled or failed during checkout, you might see a pending entry that should automatically drop off once your bank confirms it was not completed.
How do I get a copy of my receipt for a Kaya Cafe purchase?
If you paid in person, a printed receipt is usually offered at the time of purchase; this is the best proof of your transaction and itemized spend. If you no longer have the receipt, visit Kaya Cafe or call them using contact details found by searching for “Kaya Cafe Colin Street West Perth” and provide the exact date, approximate time, and amount of the charge. They may be able to look up the transaction from their EFTPOS terminal records and confirm what was purchased, though full itemized reprints are not always available.
How can I query or dispute a Kaya Cafe charge I don’t recognize?
Start by checking whether anyone else with access to your card (such as a partner, family member, or coworker) may have used it to buy coffees or lunch at Kaya Cafe. If you still don’t recognize the charge, contact the café directly—either by visiting in person or calling them via the details listed in online maps or local directories—with the date, amount, and last four digits of your card so they can verify the transaction. If the charge appears to be an error or potentially fraudulent and cannot be resolved with the café, contact your bank or card issuer to raise a formal dispute or chargeback.
Does Kaya Cafe offer tabs, accounts, or recurring billing for businesses?
Kaya Cafe primarily operates on pay‑as‑you‑go counter service, where each visit is paid for at the time of purchase. Some local businesses may arrange occasional larger group or catering‑style orders, but these are generally charged as one‑time card payments rather than ongoing billed accounts. If your company regularly orders from Kaya Cafe and you’re unsure about a specific charge, check with your office manager or whoever organizes catering, as they may have authorized the transaction.
Can I get a refund if I was charged the wrong amount at Kaya Cafe?
If you believe you were overcharged or charged in error, bring your bank statement and any available receipts to Kaya Cafe as soon as possible so they can review the transaction. If they confirm a mistake, staff can usually process a refund or adjustment back to the same card used for the original purchase, subject to their in‑store policy and time limits set by their payment processor. If you can’t return in person, try calling them with detailed information about the charge; if a resolution isn’t possible directly, contact your bank to discuss a dispute.