Kennards Hire

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Kennards Hire is an Australian equipment and tool hire company providing machinery, tools, and specialist equipment for construction, trade, and DIY customers.

Seven Hills, New South Wales, Australia
kennards.com.au

About Kennards Hire

Kennards Hire is a large Australian family-owned equipment and tool hire company serving construction professionals, tradespeople, industrial clients, and DIY customers. Operating hundreds of branches across Australia and New Zealand, including its head office in Seven Hills, NSW, Kennards Hire rents everything from basic hand tools and lawn equipment to earthmovers, access equipment, generators, pumps, traffic management gear, and specialist industrial solutions. Customers can book online at kennards.com.au or in-store, with flexible hire periods ranging from a few hours to long-term projects.

A Kennards Hire charge on your bank or card statement usually relates to the hire of tools or equipment, and may appear as “KENNARDS HIRE,” “KENNARDS,” or similar. You might see charges for: a one-off hire fee, a daily or weekly rental extension, consumables (like fuel, blades, or cleaning fees), delivery/pickup, or optional damage waivers. Some customers will also see pre-authorisation holds or security bonds, which temporarily reserve funds when you open a contract, as well as later charges for loss/damage, late return fees, tolls or traffic infringements attached to hired vehicles, or automatic billing on an existing trade/cash account.

If you’re unsure about a Kennards Hire charge, first check your recent SMS/email hire confirmations, invoices from Kennards, and any worksite or DIY projects where equipment was hired in your name or using your card. You can log into your account at kennards.com.au to view past bookings and invoices, or contact the branch listed on your hire paperwork. For general billing questions, you can call Kennards Hire on 135 135 (within Australia) or use the contact form on their website; have your contract number, invoice number, and the exact amount/date of the charge handy. Common issues—like duplicate charges, bond refunds, or questions about damage/cleaning fees—are usually resolved by speaking directly with the branch that supplied the equipment and providing proof of return or condition where possible.

Bank Statement Variations

6 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kennards Hire.

  1. KENNARDS HIRE HO NSW 1 NA AU
  2. KENNARDS HIRE HO NSW 2 seven hills AU
  3. KENNARDS HIRE HO QLD NA AU
  4. KENNARDS HIRE HO VIC NA AU
  5. KENNARDS HIRE HO WA NA AU
  6. KENNARDS HIRE\CNR PARRAMATTA & LUCAS ROA

Frequently Asked Questions

Why was I charged by Kennards Hire after I returned the equipment?

It’s common to see a final charge from Kennards Hire after equipment is returned, once the branch inspects and closes your hire contract. This may include additional days of hire if the return was later than booked, fuel top‑ups, cleaning fees, or charges for missing/damaged items. In some cases, a temporary bond or pre-authorisation is released and a separate final invoice is processed, which can look like a new charge. Check your final tax invoice emailed or provided by the branch, or contact that branch to query any line items.

What are typical Kennards Hire charge amounts I might see on my statement?

Amounts vary widely depending on the type and duration of hire. Small DIY tools might be from around AUD $20–$100 for a short hire, while larger machinery such as excavators, boom lifts, or generators can range from several hundred to several thousand dollars for multi-day or long-term use. You may also see separate smaller amounts for delivery, cleaning, damage waiver, or fuel. Trade and account customers may see consolidated periodic invoices rather than one charge per hire.

Does Kennards Hire place a bond or pre-authorisation on my card?

Yes, for many cash or card customers, Kennards Hire may place a security bond or pre-authorisation hold when you open a hire contract. This is not a completed charge but a temporary hold to confirm funds and cover potential loss or damage. Once the equipment is returned and the contract is closed, the bond is either released (if no extra charges apply) or partially/fully used toward your final invoice. Depending on your bank, it can take a few business days for the unused portion of the hold to disappear from your available balance.

How can I cancel or shorten my Kennards Hire booking to avoid extra charges?

If your plans change, contact the Kennards Hire branch you booked with as soon as possible using the details in your confirmation email or on kennards.com.au. For online bookings, you can often modify or cancel by logging into your account and viewing your reservation. Shortening your hire period may reduce the final cost, but minimum hire periods and any delivery/pickup fees may still apply. Always confirm changes in writing (SMS or email) and keep the updated confirmation for your records.

How do I request a refund or dispute a Kennards Hire charge?

Start by locating your hire contract number and tax invoice, then contact the branch that supplied the equipment or call Kennards Hire on 135 135. Explain the specific charge you’re disputing (e.g., additional hire days, cleaning fee, damage repair) and provide any supporting evidence such as photos, return dockets, or timestamps. If a billing error is confirmed, the branch can process a refund back to your original payment method; processing times depend on your bank but are typically a few business days. Keep copies of all correspondence until the refund appears on your statement.

How can I get a copy of my Kennards Hire invoice or see what a charge was for?

If you created an online account, you can log in at kennards.com.au and view your past hires and invoices under your account or booking history. Invoices are also commonly emailed or SMS-linked when you open and close a hire, so search your inbox for “Kennards Hire” and the hire date. If you can’t find it, call the branch you hired from or customer service on 135 135 with the approximate date, amount, and the last four digits of the card used, and they can resend the invoice or confirm the details of the charge.

Why do I see multiple Kennards Hire charges or an extra small amount on my card?

You may see an initial pre-authorisation hold plus a separate final charge once the hire is completed, which can look like two transactions until the hold is released. Additional small amounts can relate to tolls, traffic fines, or fuel charges incurred while using hired vehicles or trailers, which may be processed days or weeks after the hire. In some cases, extending a hire results in separate incremental charges rather than one combined amount. Review your invoices and any toll/traffic notices, and contact Kennards Hire if you believe a charge has been applied in error.

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