About Point Parking
Point Parking is an Australian parking management company based in Drummoyne, New South Wales, that operates and manages car parks for shopping centres, hospitals, office buildings, universities, and other high-volume facilities across Australia. They provide day-to-day car park operations, automated payment systems, licence plate recognition technology, boom-gate access control, and customer support for both casual and contract parkers. In most locations, Point Parking is the company that runs the car park on behalf of the property owner, so while you may have parked at a centre or hospital, the charge on your bank statement will show as Point Parking or a similar descriptor.
A Point Parking charge typically appears on your bank or card statement when you pay for parking in a car park they manage. This may be a one‑time payment at a pay station, a fee charged when you tap or insert your card at the exit gate, an online payment for a parking session, or a recurring charge for a monthly or long‑term parking pass. You may also see small pending or temporary authorisation amounts when you enter a car park using a card-on-entry system; these are security holds to verify your card and are adjusted to the final parking fee once you exit. Regular, same‑day‑each‑month charges usually relate to an ongoing parking contract or subscription arranged through Point Parking or your workplace.
To verify or resolve questions about a Point Parking charge, start by confirming when and where you parked—check recent visits to shopping centres, hospitals, or buildings that use boom gates or ticketless parking. Look for a receipt or confirmation email from the day in question, or review any online account or parking permit/contract you have; these often show your billing history and renewal dates. If something still doesn’t look right, visit pointparking.com.au and use the Contact or Customer Service section to submit an enquiry, including the date, time, car park location, vehicle registration, and the exact amount charged. You can also speak with on‑site parking attendants or the centre’s customer service desk (where available) about incorrect plate recognition, overstays, lost tickets, or double charges—most issues can be resolved by providing proof of payment or screenshots of your bank transaction.