Koda is a U.S.-based online clothing brand offering premium heavyweight basics for men, sold primarily through its e-commerce site and optional “Inner Circle” membership program.
Koda is an online apparel brand focused on “perfect fit basics for the modern man,” emphasizing heavyweight fabrics, athletic cuts, and minimalist designs. The company sells items such as sweatshirts, sweatpants, tanks, tees, and other wardrobe essentials directly through its website, koda.shop. Its marketing highlights durability, comfort, and premium materials rather than fast‑fashion trends.([koda.shop](https://koda.shop/?utm_source=openai))
A charge labeled something like “EM-KODASHOP” with a note about a digital account number is consistent with an online or in‑app transaction at Koda, where the descriptor compresses “Koda Shop” into one word. This charge may come from a one‑time clothing purchase or from Koda’s “Inner Circle” membership, which bills around $37.95 per month and grants 80% off storewide pricing plus a free item credit per billing period, along with free shipping on all orders. Because many payments now use tokenized card numbers in wallets (Apple Pay, Google Pay, etc.), statements often show “Digital Account Number” instead of your physical card number.([koda.shop](https://koda.shop/?utm_source=openai))
If you’re unsure about this charge, first log into your account at koda.shop and check Orders and Billing for recent purchases or active Inner Circle subscriptions. Look for order confirmation emails from Koda (search for “koda.shop” or “Koda Inner Circle”) and compare amounts and dates. If something looks off, you can contact Koda support via their published email or phone, or reply to your order confirmation email for assistance. If you still cannot match the transaction after checking your account and household members’ purchases, contact your card issuer to dispute the charge or request a new card number in case of unauthorized use.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Koda.
Why do I see a charge from EM-KODASHOP or KODASHOP on my statement?
This descriptor likely corresponds to a purchase from Koda’s online store at koda.shop, where the processor compresses “Koda Shop” into “KODASHOP.” It can represent either a one‑time clothing order or a recurring Inner Circle membership fee. Log into your Koda account and review recent orders and membership status to confirm.
What is Koda’s Inner Circle membership and how much does it cost?
Koda’s Inner Circle is a paid membership that provides 80% off storewide pricing, one free item credit per billing period, free shipping on all orders, and early access to new releases. According to Koda, the membership currently bills at about $37.95 per month and can be cancelled at any time.([koda.shop](https://koda.shop/?utm_source=openai))
How can I cancel my Koda Inner Circle membership to stop future charges?
To cancel Inner Circle, sign in at koda.shop, go to your account or membership section, and follow the prompts to manage or cancel your subscription. If you cannot access your account, email Koda at their published support address or call their customer support number and request cancellation. Keep a copy of the cancellation confirmation for your records.
Can I get a refund from Koda if I was charged but didn’t intend to keep the order or membership?
Koda advertises a 30‑day guarantee and a relatively straightforward returns process for most apparel orders, subject to condition and policy terms. For mistaken or duplicate charges, or if you were billed for Inner Circle after intending to cancel, contact Koda support with your order number, the date and amount of the charge, and an explanation; they can advise whether a refund, store credit, or cancellation is available.([koda.shop](https://koda.shop/about?utm_source=openai))
Why does my statement mention a ‘Digital Account Number’ with the EM-KODASHOP charge?
The ‘Digital Account Number’ text indicates that the purchase was made using a tokenized card number through a digital wallet (such as Apple Pay or Google Pay) or a stored card profile, rather than your physical card number. The merchant is still Koda, but your bank masks the real card number in its internal systems for security.
What kinds of amounts are typical for Koda charges?
Individual apparel orders at Koda vary, but non‑member prices for basics like heavyweight sweatshirts, tees, and pants often range from roughly $40 to $70 per item before discounts, while Inner Circle members see much lower member‑only pricing. A recurring monthly charge around the mid‑$30 range is more likely tied to the Inner Circle membership fee than a one‑time product purchase.([koda.shop](https://koda.shop/?utm_source=openai))
How can I verify that a Koda charge is legitimate before disputing it with my bank?
Start by checking your Koda account at koda.shop for matching orders or an active Inner Circle subscription, and search your email for order confirmations or shipping notices. Ask other members of your household if they used your card or digital wallet. If you still cannot identify the charge, contact Koda support with the date and amount; if they confirm no associated order, then contact your card issuer to dispute the transaction and, if necessary, request a replacement card.
How do I contact Koda about a billing or account question?
You can reach Koda using the contact details in the footer of their website, which currently include a support email (hello@koda.shop) and a U.S. phone number. Provide your full name, the last four digits of the card used, the exact amount and date of the charge, and any order or membership ID so they can quickly locate your account and resolve the issue.([koda.shop](https://koda.shop/?utm_source=openai))