Ladycuratrix

Clothing90% confidence

Ladycuratrix is an online fashion boutique offering affordable shapewear, lingerie, loungewear, and trendy women’s clothing and accessories.

Mentor, Ohio, United States
Owned by Mountain Serenity LLC

About Ladycuratrix

Ladycuratrix is an e‑commerce fashion brand that sells women’s apparel and accessories, with a focus on shapewear, lingerie and intimates, loungewear, swimwear, and fashion-forward clothing staples. Their website highlights items like push-up bras, leakproof high‑waisted underwear bundles, tummy control thongs, bodysuits, dresses, and costume jewelry, all marketed as stylish yet budget‑friendly pieces curated to help customers feel confident and comfortable in their everyday looks.([ladycuratrix.com](https://ladycuratrix.com/))

A Ladycuratrix charge on a bank or credit card statement typically indicates an online purchase made at ladycuratrix.com. Because it is an e‑commerce shop, charges may appear for one‑time orders of clothing or shapewear, and some banks may display only the short merchant descriptor (such as “LADYCURATRIX” or “LADYCURATRIX.COM”), which can be unfamiliar if the shopper doesn’t immediately recognize the brand name. If multiple items were purchased in a single checkout, the charge will usually reflect the total order amount including tax and shipping.

To verify or resolve questions about a Ladycuratrix charge, cardholders should first search their email for an order confirmation from info@ladycuratrix.com and log into or create an account on ladycuratrix.com using the same email address used at checkout to review recent orders. If the charge still isn’t recognized, customers can contact the company’s support team using the contact details listed in the site footer—Mountain Serenity LLC, phone (888) 507‑0607, and the support email—providing their name, billing address, order number (if known), and the last 4 digits of the card used.([ladycuratrix.com](https://ladycuratrix.com/)) If the merchant cannot locate the transaction or the charge appears unauthorized, the next step is to contact the card issuer to dispute the charge or request a chargeback following the bank’s procedures.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ladycuratrix.

  1. Ladycuratrix

Frequently Asked Questions

Why do I see a charge from LADYCURATRIX or LADYCURATRIX.COM on my card?

A LADYCURATRIX or LADYCURATRIX.COM charge usually comes from an online order placed at ladycuratrix.com for items such as shapewear, lingerie, or women’s clothing. Review your recent online purchases and email inbox for an order confirmation from info@ladycuratrix.com that matches the date and amount of the charge.

What types of products does Ladycuratrix sell, and what are typical order amounts?

Ladycuratrix sells budget‑friendly fashion items such as push‑up bras, tummy‑control underwear, leakproof high‑waisted underwear bundles, bodysuits, mini dresses, loungewear, and accessories.([ladycuratrix.com](https://ladycuratrix.com/)) Individual items are often priced under about $40, but your total charge may be higher if you purchased multiple products or paid for shipping.

How can I contact Ladycuratrix about a billing or order issue?

You can reach Ladycuratrix customer support via email at info@ladycuratrix.com or by phone at (888) 507‑0607. Their company information in the site footer lists Mountain Serenity LLC, 9215 Mentor Ave #1105, Mentor, OH 44060 as the business address, and there is also a support portal at ladycuratrix.zendesk.com for submitting requests.([ladycuratrix.com](https://ladycuratrix.com/))

How do I request a refund or return an item purchased from Ladycuratrix?

To request a refund, first review the Refund Policy linked in the footer of ladycuratrix.com to confirm eligibility and timelines.([ladycuratrix.com](https://ladycuratrix.com/)) Then contact support at info@ladycuratrix.com or through their Zendesk request form with your order number, the items you want to return, and photos if there is a defect. The support team will advise whether a return is accepted and provide any required steps such as return authorization and shipping instructions.

Does Ladycuratrix offer subscriptions or recurring charges?

Ladycuratrix appears to operate primarily as a one‑time purchase fashion retailer, so most charges are for individual orders rather than subscriptions.([ladycuratrix.com](https://ladycuratrix.com/)) If you are seeing multiple similar charges in a short period, check whether you placed more than one order or if different household members used the same card. If you did not authorize repeat purchases, contact Ladycuratrix support and then your card issuer to investigate possible fraud.

What should I do if I don’t recognize a Ladycuratrix charge at all?

If the descriptor says LADYCURATRIX but you don’t recall shopping there, check with family members who might have access to your card and search your email (including spam) for receipts from ladycuratrix.com. If you still can’t identify the purchase, contact Ladycuratrix support with the transaction date and amount so they can search their system. If they cannot match the charge or you believe it’s fraudulent, immediately report it to your card issuer and ask about blocking the card and disputing the transaction.

Where can I find my Ladycuratrix order details and receipts?

Order details and receipts are typically emailed to the address used at checkout, so start by searching your inbox for “Ladycuratrix” or “info@ladycuratrix.com.” You can also visit ladycuratrix.com, create or sign into an account with that same email, and check your order history. If you can’t locate your receipt, contact customer support and provide the last 4 digits of your card and approximate purchase date so they can resend the confirmation.

Why is my Ladycuratrix charge amount slightly higher than my cart subtotal?

The final amount billed by Ladycuratrix may be higher than the product subtotal because it can include shipping, taxes, and any discounts applied at checkout. When checking your statement, compare the total charge to the order confirmation email, which itemizes product prices plus tax and shipping. If the billed amount doesn’t match your confirmation, contact support with a screenshot of your receipt so they can review the discrepancy.

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