Élan Cafe is a small independent café located in the lobby of 123 Eagle Street in Brisbane’s CBD, serving specialty coffee and a casual breakfast and brunch menu to office workers and visitors.
Brisbane City, QLD, Australia
About Élan Cafe
Élan Cafe is a small independent coffee shop located in the lobby of 123 Eagle Street in Brisbane’s CBD. It primarily serves local office workers and visitors with specialty coffee, tea, and a casual breakfast and brunch menu, such as pastries, toasties, and light meals. As a lobby café in a commercial building, most of their business is takeaway or quick dine‑in, and nearly all payments are processed through a standard point‑of‑sale (POS) card terminal or mobile wallet (like Apple Pay or Google Pay).
A charge from Élan Cafe will usually appear on your bank or card statement when you tap or insert your card to pay for coffee, food, or other items at the café. Common scenarios include one‑off purchases during the workday, multiple small transactions on the same day, or group orders put through on a single bill. In some cases, you may see a small “pending” or pre‑authorisation amount if the café’s payment terminal or your bank briefly holds funds when you first tap your card, with the final amount posting shortly afterwards. If you use a stored card in a food‑ordering or corporate café app linked to Élan Cafe’s POS, the descriptor may still show as “ELAN CAFE 123 EAGLE ST BRISBANE” or similar.
If you don’t recognise the charge, first think about whether you or someone with access to your card (such as a family member or colleague using a shared company card) recently bought coffee or food in the 123 Eagle Street building. Compare the transaction date and amount with your receipts or mobile wallet history. To resolve questions, you can visit the café in person during business hours and ask staff to look up the transaction by date, time, and amount on their POS, or use the contact details on your receipt or on their business listing (such as Google Maps) to call or email them. If you still suspect the charge is unauthorised, contact your bank or card issuer to dispute it and to block or replace your card if necessary.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Élan Cafe.
Why do I see a small charge from Élan Cafe on my statement when I don’t remember eating there?
Élan Cafe is located in the lobby of 123 Eagle Street in Brisbane’s CBD, so many people tap their card quickly for coffee on the way to or from the office and forget the specific merchant name. Check whether you were in the Eagle Street precinct on the transaction date, and compare the amount (typically the cost of a coffee or quick breakfast) with your usual spend. Also review your mobile wallet (Apple Pay/Google Pay) history, as it often shows the café logo or address, which can jog your memory.
What are typical amounts for charges from Élan Cafe?
Most Élan Cafe transactions are small, everyday purchases like coffee, pastries, or light meals. You’ll commonly see amounts roughly in the range of AUD $4–$10 for drinks and $8–$25 for breakfast or brunch items, depending on what you ordered and whether it was for one person or a group. Larger transactions may reflect multiple coffees for a team or catering‑style orders placed at the counter.
Can Élan Cafe appear as a recurring or regular charge on my statement?
Élan Cafe does not operate a formal subscription or membership service, so it does not intentionally bill on a recurring basis. However, if you buy coffee there most workdays, your bank statement may show a similar amount charged frequently (for example, every weekday morning), which can look like a pattern. These are separate one‑time transactions each time you tap your card, not an automatic subscription.
Why do I see a pending or slightly different amount from Élan Cafe than what I remember paying?
Some banks initially show a pending amount or a generic pre‑authorisation before the final transaction from the café is processed. This can happen if the terminal briefly checks your card with a small hold and then adjusts to the actual sale total. The pending entry should update to the correct purchase amount within a few business days; if it does not, contact your bank and, if needed, ask the café staff to confirm the final charge from their POS records.
How can I get a receipt or tax invoice for a charge from Élan Cafe?
If you opted for a printed receipt at the time of purchase, it will show the merchant name, date, time, and amount. If you didn’t keep the receipt, you can return to the café with your card and the transaction details (date, approximate time, and amount) and ask staff if they can reprint or provide a tax invoice from their POS system. For business expense claims, your bank statement plus a reprinted receipt is usually sufficient documentation.
What should I do if I think a charge from Élan Cafe is incorrect or duplicated?
First, compare the date, time, and amount of the charge with your memory of your visit—consider whether you bought more than one round of coffees or separate orders. If it still looks wrong, visit Élan Cafe in person and ask staff to look up the transaction on their POS using the exact amount and date; they can confirm whether there was one or more payments. If you cannot get to the café, use the contact details on your receipt or their online business listing to call and query the charge, and then contact your bank if you need to dispute a confirmed error.
Can I cancel or reverse a purchase I made at Élan Cafe?
Because Élan Cafe is a small, in‑person café, purchases are usually final once the order has been prepared and paid for. However, if you were charged the wrong amount or were billed twice, staff can normally process a refund or void the incorrect transaction through their POS if you report it promptly and provide proof (such as the receipt or bank record). For issues noticed later, bring or send a screenshot of the statement entry so they can identify and, if appropriate, correct the transaction.
How do I contact Élan Cafe about a charge if I don’t have a receipt?
If you don’t have a receipt, note the exact date, amount, and last four digits of the card used from your statement. You can then visit the café at 123 Eagle Street during business hours and speak to staff, who may be able to search their POS records by date and amount. Alternatively, search "Élan Cafe 123 Eagle Street Brisbane" online to find their business listing, which often includes a phone number or contact details you can use to query the transaction remotely.