Launch Family Entertainment

Entertainment90% confidence

Launch Family Entertainment is a chain of indoor trampoline and family entertainment centers offering trampolines, climbing attractions, arcade games, parties, and events. A charge from “Launch Brooklyn” typically relates to visits, tickets, or party packages at the Brooklyn, NY location.

Warwick, Rhode Island, United States
launchtrampolinepark.com
Owned by Launch Franchising, LLC

About Launch Family Entertainment

Launch Family Entertainment is a U.S.-based chain of indoor family entertainment centers that combine large trampoline courts with attractions such as dodgeball, climbing walls, slides, battle beams, ninja-style obstacles, arcade games, and, in many locations, on-site dining through its Krave restaurant concept. The Brooklyn park, branded as Launch Brooklyn, operates at 531 86th Street in the Bay Ridge neighborhood and offers all‑day “Action Passes,” birthday party packages, teen glow nights, and toddler‑only jump times, positioning itself as an all‑ages destination for active play and events. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

A transaction labeled “Launch Brooklyn” (or a return with that name) on a card statement usually comes from purchasing an Action Pass, buying arcade credits, paying admission for multiple jumpers, booking a birthday party or group event, or adding food and beverage during a visit. Because party packages can run into the hundreds of dollars, it’s common to see higher‑value charges (or corresponding refunds) when deposits are adjusted, parties are upgraded, or group headcounts change. Charges may be processed onsite at the Brooklyn facility using their point‑of‑sale system, but they tie back to the Launch Family Entertainment franchise network headquartered in Rhode Island. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

If you have questions about a Launch Brooklyn charge, start by checking any email confirmations or receipts from Launch Brooklyn or Launch Family Entertainment around the transaction date; party bookings and online ticket purchases typically generate confirmation emails. You can also match the transaction amount to their published pricing for Action Passes or party packages, and review your online account or waiver portal if you created one while booking. For unresolved issues, contact the Brooklyn park directly using the phone or email listed on their location page, or reach out through the main Launch website; they can look up your visit by date, name, and card last four digits and issue adjustments or refunds when appropriate. As with any card charge, you can also speak with your card issuer if you suspect fraud or cannot verify the transaction after contacting the venue. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Launch Family Entertainment.

  1. Card Purchase Return 08/19 Launch Brooklyn (POS) Brooklyn NY Card 5514 374.50

Frequently Asked Questions

Why do I see a charge or refund from “Launch Brooklyn” on my card statement?

A “Launch Brooklyn” charge or return typically comes from Launch Family Entertainment’s Brooklyn location at 531 86th Street in Bay Ridge, and may be for Action Pass admissions, arcade credits, food and drinks, or birthday and group party packages. Check any recent bookings, waivers, or email confirmations from Launch Brooklyn around the transaction date to confirm the visit. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

What types of purchases at Launch Brooklyn most commonly result in higher‑dollar charges like $300–$400?

Higher‑value transactions at Launch Brooklyn are usually tied to birthday or group party packages (such as MVP, All‑Star, or A‑List tiers), facility rentals, or large groups buying multiple Action Passes plus food and arcade credits. These packages can range from roughly a few hundred dollars to close to $900 depending on the guest count and options selected. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

Can I cancel or reschedule a birthday party or group event at Launch Brooklyn and avoid being charged?

Launch Brooklyn allows parties and group events to be rescheduled or cancelled under specific terms outlined in their party and refund policy, which may include deadlines and non‑refundable deposits. If you need to change or cancel a booking, contact the park directly by phone or via the contact details on their Brooklyn location page as early as possible; staff can explain whether your deposit can be refunded, transferred, or applied to a new date. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

How do I request a refund or dispute an incorrect charge from Launch Brooklyn?

First, gather your receipt, booking confirmation, or waiver details and contact Launch Brooklyn using the phone number or email listed on their website, explaining the date, amount, and last four digits of the card used. They can typically locate the transaction in their system and issue a refund or adjustment if there was an overcharge, duplicate charge, or party change; if you still cannot resolve the issue, you may then contact your card issuer to open a formal dispute. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

Does Launch Brooklyn place temporary authorization holds on my card?

Depending on how you book, Launch Brooklyn may run a preauthorization on your card when you reserve a party, purchase tickets online, or open a tab for food and arcade credits, which can appear as a pending amount slightly different from the final total. These holds usually fall off automatically within a few business days once the final charge settles or if the booking is not completed; if a hold lingers, contact the park or your bank for clarification. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

Where can I find receipts or booking confirmations for my Launch Brooklyn visit?

Receipts and confirmations for Launch Brooklyn are typically emailed at the time of online booking or party reservation, and an in‑person receipt is offered for walk‑in purchases at the front desk or café. Search your email for terms like “Launch Brooklyn,” “Launch Family Entertainment,” or “launchtrampolinepark.com,” and check any spam or promotions folders; if you still can’t find records, the park can often re‑send a receipt if you provide the visit date and card details. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

How can I contact Launch Brooklyn about a charge on my statement?

You can contact Launch Brooklyn directly using the phone number and email address listed on their official Brooklyn page on the Launch Family Entertainment site, or by starting from the main Launch website and navigating to the Brooklyn location. When you call or email, have the transaction date, amount, and last four digits of your card ready so staff can quickly locate your purchase in their system. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

What recurring or repeat charges might I see from Launch Brooklyn?

Most Launch Brooklyn transactions are one‑time visits or party charges rather than traditional monthly subscriptions, but you might see repeat charges if you purchase a membership, attend multiple special events like weekly teen nights, or reload arcade credits on separate days. If you notice regular patterns—such as similar amounts every week or month—review any memberships or passes you may have purchased and contact the park to clarify the billing schedule. ([launchfamilyentertainment.com](https://launchfamilyentertainment.com/brooklyn/?utm_source=openai))

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