Life Saving First Aid

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Life Saving First Aid is an Australian training provider offering nationally recognised first aid and CPR courses, including workplace, childcare, and baby first aid programs across Melbourne and regional Victoria.

Melbourne, Victoria, Australia
lifesavingfirstaid.com.au

About Life Saving First Aid

Life Saving First Aid is an Australian registered training organisation based in Melbourne, Victoria, specialising in nationally recognised first aid and CPR education. They deliver accredited courses such as HLTAID011 Provide First Aid, HLTAID009 Provide Cardiopulmonary Resuscitation (CPR), and specialised programs for workplaces, schools, childcare/early childhood settings, and parents (including baby and child first aid). Courses are offered at training centres across Melbourne and regional Victoria, as well as onsite at workplaces, and meet national training package requirements and many industry compliance standards.

A charge from Life Saving First Aid will usually relate to booking a first aid or CPR course, purchasing a group/workplace training package, or paying for course materials or certificates. You might see a charge for a once-off public course booking, a bulk payment made by an employer for staff training, or a re-certification/refresher session. In some cases, you may see a pre-authorisation or pending amount if you booked online and payment is being confirmed by your bank. While most payments are one-time, you could see repeat charges if you regularly book refresher training, make multiple bookings for different course dates, or pay separately for individual staff members.

If you’re unsure about a Life Saving First Aid charge, start by checking your email for booking confirmations or tax invoices from lifesavingfirstaid.com.au, including your spam/junk folder. Compare the amount and date on your bank statement with recent course enrolments made by you, a family member, or your employer. To resolve any questions, contact Life Saving First Aid through the details on their website (lifesavingfirstaid.com.au), usually via phone or their online contact form; provide your full name, email used for booking, course date/location, and the last four digits of the card charged. Common billing issues—such as duplicate bookings, date changes, or name transfers—are typically resolved by adjusting your booking, offering a credit for a later course, or processing a refund in line with their booking and cancellation policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Life Saving First Aid.

  1. LIFE SAVING FIRST AID +61390524558 AU

Frequently Asked Questions

Why was I charged by Life Saving First Aid?

You were most likely charged for enrolling in a first aid or CPR course, such as Provide First Aid (HLTAID011), CPR (HLTAID009), or a workplace/childcare-specific course. The charge can also relate to a group or corporate booking made by you on behalf of a business, or a baby and child first aid session for parents and carers. Check your email for a booking confirmation from Life Saving First Aid around the date of the transaction.

What are typical course fees Life Saving First Aid might charge to my card?

Course fees vary by course type and location, but standard public courses such as CPR and Provide First Aid are generally charged as a single upfront fee per participant at the time of booking. More advanced or specialised courses, as well as onsite workplace training, may have different pricing based on group size and requirements. The exact amount you see on your statement should match the total shown at checkout in your online booking confirmation or invoice.

Why do I see two similar Life Saving First Aid charges on my statement?

Two charges can occur if you accidentally submitted the booking form twice, booked multiple participants or courses separately, or changed your course date and re-booked. Occasionally, you might see an original pending authorisation and a final settled charge appear at the same time, with the authorisation dropping off after a few days. If you suspect a true duplicate payment, contact Life Saving First Aid with your booking details so they can investigate and arrange a refund or credit if applicable.

Does Life Saving First Aid use subscriptions or recurring billing?

Life Saving First Aid typically charges on a one-time basis per course booking rather than using ongoing subscriptions. However, you may see regular charges if you or your organisation routinely book refresher training (for example, annual CPR updates) using the same card. These are separate, intentional bookings rather than an automatic subscription.

How can I change, cancel, or transfer my Life Saving First Aid course booking?

To change, cancel, or transfer a booking, go to lifesavingfirstaid.com.au and follow the instructions in your booking confirmation email, or contact their office directly with your name, course, and booking reference. They usually have a reschedule or transfer policy that allows you to move to another date if you provide sufficient notice. Late cancellations or non-attendance may incur fees or be ineligible for a refund, depending on their published terms and conditions.

How do I request a refund or resolve a billing issue with Life Saving First Aid?

If you believe you were overcharged, charged twice, or charged in error, contact Life Saving First Aid using the phone number or contact form listed on lifesavingfirstaid.com.au. Provide your transaction date, amount, the last four digits of your card, and any booking confirmation emails you received. Their team can verify your enrolment, explain the charge, and, where eligible under their cancellation and refund policy, process a refund or apply a credit to another course.

Why is there a pending or small temporary Life Saving First Aid charge on my account?

When you book a course online, your bank may show a pending or temporary authorisation as Life Saving First Aid verifies your card details. This can appear as a small test amount or as the full course fee in ‘pending’ status before it finalises. Authorisation holds that are not completed as a full transaction usually disappear from your statement automatically within a few business days, depending on your bank.

How can I confirm which course my Life Saving First Aid payment relates to?

Search your email for messages from Life Saving First Aid or lifesavingfirstaid.com.au around the transaction date; your tax invoice or booking confirmation will list the course name, date, and location. If you manage bookings for others (such as employees or family members), check with them to see if they recently enrolled. If you still cannot identify the charge, contact Life Saving First Aid and they can look up the booking using your name, email address, and transaction details.

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