LifeWise Health Plan of Washington

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LifeWise Health Plan of Washington is a health insurance company offering individual, family, dental, and employer-based medical coverage in Washington State. It operates as part of the Premera Blue Cross group.

Mountlake Terrace, Washington, United States
lifewise.com
Owned by Premera Blue Cross

About LifeWise Health Plan of Washington

LifeWise Health Plan of Washington is a regional health insurance carrier based in Mountlake Terrace, Washington. It offers individual and family medical plans, dental coverage, and employer-based group health plans, primarily serving members across Washington State. Plans typically include coverage for primary and specialty care, hospital services, preventive care, mental health services, and prescription drugs, with a variety of deductible and premium options to match different healthcare and budget needs.([lifewise.com](https://www.lifewise.com/contact?utm_source=openai))

A charge labeled something like “MED*LIFEWISE HEA” on your card or bank statement most likely relates to premium payments for a LifeWise health insurance policy, such as an individual marketplace plan, a dental plan, or an employer-sponsored plan where the member pays part of the premium directly. This could be a regularly scheduled monthly premium, a one-time initial premium for a new policy, or a catch-up payment after a billing change. Members may pay LifeWise by phone, online, bank bill-pay, or mail, and these different payment channels can produce slightly different statement descriptors.([lifewise.com](https://www.lifewise.com/faq/?utm_source=openai))

If you don’t recognize the charge, start by logging in to your LifeWise online account to review your plan, bills, and payment history, or check any recent invoices or letters from LifeWise showing the amount and date due. You can also contact LifeWise customer service at the phone number on your member ID card or via the contact information on their website to confirm whether the payment is associated with your policy, a dependent on your plan, or an older or recently cancelled policy. Have your subscriber/member ID and the exact charge amount and date ready; this will help them quickly look up the transaction and explain, adjust, or refund it if an error occurred.([lifewise.com](https://www.lifewise.com/contact?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to LifeWise Health Plan of Washington.

  1. MED*LIFEWISE HEA

Frequently Asked Questions

Why do I see a charge like “MED*LIFEWISE HEA” on my card statement?

This descriptor typically reflects a premium payment to LifeWise Health Plan of Washington for medical or dental coverage. It may represent your monthly premium, a first payment for a new plan, or a correction to a previous bill processed through an electronic payment system that abbreviates the name to “LIFEWISE HEA/HEALTH.” Check your LifeWise invoice or online account to match the amount and billing date.

Is the LifeWise charge recurring every month?

Most LifeWise premium payments are billed on a monthly cycle, so if you are enrolled in an individual, family, or employer-based plan with member contributions, you can expect a similar charge each month around the same date. If you use autopay or bank bill-pay, the description may remain similar each month but the amount can change if your premium or subsidies change; review your latest LifeWise billing statement for details.([lifewise.com](https://www.lifewise.com/faq/?utm_source=openai))

How can I verify which LifeWise policy this charge is for?

Log in to your LifeWise member account via lifewise.com and review your plan information, payment history, and current balance. Compare the date and amount of the bank or card charge to the payment records shown in your account or on your most recent invoice. If you have multiple policies (for example, medical and dental, or a past plan year), contact LifeWise customer service using the phone number on your ID card so they can confirm which policy the payment was applied to.([lifewise.com](https://www.lifewise.com/contact?utm_source=openai))

How do I change or cancel automatic payments to LifeWise?

You can typically manage recurring payments by signing in to your LifeWise online account and going to the billing or payments section, where you can update card or bank details, change the autopay amount, or turn off automatic payments entirely. If you set up payments through your bank’s bill-pay service, you must log in to your bank’s site to edit or cancel those recurring payments. Always confirm that your premium will still be paid on time if you make changes, to avoid coverage lapses.([lifewise.com](https://www.lifewise.com/faq/?utm_source=openai))

How can I cancel my LifeWise coverage so future charges stop?

If your plan was purchased through Washington Healthplanfinder, you generally must terminate coverage through the marketplace website or call center; your LifeWise coverage and billing will end based on the termination date they send to LifeWise. If your plan is employer-sponsored or obtained directly from LifeWise, contact your employer’s benefits administrator or LifeWise customer service to request cancellation and confirm the final date of coverage and last premium due. Keep written confirmation of the termination date in case charges appear after cancellation.([lifewise.com](https://www.lifewise.com/all-health-plans/?utm_source=openai))

How do I request a refund or dispute an incorrect LifeWise charge?

Start by contacting LifeWise customer service with your subscriber ID, the exact charge amount, and the date it posted. They can verify whether the payment was applied correctly, whether it was duplicated, or whether coverage ended earlier than the period billed. If LifeWise confirms an error, they can process a refund or adjust your account; if you still disagree after speaking with them, you may then contact your bank or card issuer to formally dispute the transaction, using any documentation LifeWise provides.([lifewise.com](https://www.lifewise.com/contact?utm_source=openai))

Why is my LifeWise charge a different amount than last month?

Premiums can change due to plan year renewals, changes in covered family members, updated tax credits or subsidies, or mid-year plan changes. Additionally, if a previous month’s payment was missed or only partially paid, the new bill may include past-due amounts plus the current premium. Review your latest LifeWise invoice or explanation of billing in your online account to see the breakdown, and contact LifeWise if the adjustment doesn’t match your records.([lifewise.com](https://www.lifewise.com/faq/?utm_source=openai))

Can LifeWise place temporary or pending charges on my card?

If you pay premiums with a debit or credit card online or by phone, your bank may show an initial pending or authorized amount before it settles as a final charge. In most cases, only the final processed premium should post, and any duplicate or temporary authorizations will drop off automatically after a few days. If a pending LifeWise charge remains unusually long or you see multiple posted charges for one payment, contact LifeWise and your bank with details of the transactions.

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