Lighthouse Resources

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Lighthouse Resources is a national training and consulting organisation for the human services sector, providing strengths-based professional development workshops, consulting, and practice resources for community and social service workers.

Runcorn, Queensland, Australia
lighthouseresources.com.au
Owned by Kyabra Community Association Inc.

About Lighthouse Resources

Lighthouse Resources is an Australian training and consulting organisation based in Runcorn, Queensland, specialising in the human services, community and social services sectors. They provide strengths-based professional development workshops, in‑house training, consulting, supervision, and practice resources designed for practitioners working with children, young people, families and communities. Their offerings typically include face‑to‑face and online workshops, practice tools, books and resource kits, along with tailored consultancy services for agencies, NGOs, government departments and other service providers.

A Lighthouse Resources charge may appear on your bank or card statement if you (or your organisation) registered for a professional development workshop, purchased practice resources, paid for an in‑house or online training session, or settled a consulting invoice. Charges can be one‑off payments for individual workshops or resources, or scheduled payments tied to a series of training dates or a service agreement. You might also see a charge if you paid a registration fee through their website, completed an online store purchase, or if your organisation’s central finance team used your card to pay a Lighthouse Resources invoice on your behalf. In some cases, small temporary “authorisation” amounts may appear when you first make a payment online; these usually drop off once your bank finalises the transaction.

To verify a Lighthouse Resources charge, start by checking your recent emails for workshop registration confirmations, tax invoices or receipts from lighthouseresources.com.au, and compare the date and amount with what appears on your statement. If your workplace manages training centrally, check with your manager or finance team to see if the payment relates to your professional development. For any questions, visit lighthouseresources.com.au and use their contact details or enquiry form, providing the exact charge amount, date and the last four digits of the card used. Common billing issues—such as duplicate bookings, name changes, or needing a copy of a tax invoice—are usually resolved by contacting their office with your booking reference or invoice number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lighthouse Resources.

  1. LIGHTHOUSE RESOURCES RUNCORN AUS

Frequently Asked Questions

Why was I charged by Lighthouse Resources this month?

Lighthouse Resources charges typically relate to professional development activities or practice resources, such as workshop registrations, online training, or resource purchases made via lighthouseresources.com.au. Check whether you (or your organisation on your behalf) recently booked a training session, attended a workshop, or ordered resources. If your organisation handles training bookings, the charge may correspond to a group registration or invoice payment allocated to your card.

What are typical amounts I might see from Lighthouse Resources on my statement?

Common Lighthouse Resources charges are usually for workshop or training fees (often in the tens to several hundreds of Australian dollars, depending on course length and format) or for practice resources purchased through their store. Group or in‑house training and consulting services can appear as larger invoice payments. The exact amount will match the workshop fee or invoice quoted at the time of booking or purchase, so compare your statement with your confirmation email or invoice.

How do I cancel or change a workshop booking with Lighthouse Resources?

To cancel, transfer, or change a workshop registration, you generally need to contact Lighthouse Resources directly using the contact details on lighthouseresources.com.au, quoting your booking or invoice number. They may have specific timeframes for cancellations, transfers to another date, or substitutions of participants, especially for face‑to‑face events. Review the cancellation or transfer policy in your confirmation email or on the workshop information page, as fees or conditions can apply if you cancel close to the event date.

How can I request a refund for a Lighthouse Resources charge?

Refunds are usually handled in line with Lighthouse Resources’ cancellation and refund policies, which may differ for workshops, online training, and physical resources. Start by locating your tax invoice or booking confirmation, then contact them through the enquiry form or listed phone/email on lighthouseresources.com.au, providing the transaction date, amount, and reason for your request. In some cases they may offer a transfer to another course date or a credit rather than a direct refund, depending on the circumstances and timing.

Why do I see a pending or small temporary charge from Lighthouse Resources?

If you see a small or unusual pending amount, it may be an authorisation hold placed by your bank when you first make or update an online card payment with Lighthouse Resources. This is a standard card verification process and is usually reversed automatically by your bank within a few business days. If the pending amount does not disappear or convert to the correct final amount, contact your bank first, then Lighthouse Resources with details of the charge if needed.

How can I get a copy of my Lighthouse Resources receipt or tax invoice?

Receipts and tax invoices are usually emailed to the address supplied at the time of booking or purchase. Check your inbox and spam/junk folders for messages from lighthouseresources.com.au around the date of the charge. If you can’t locate it, contact Lighthouse Resources through their website and provide your name, organisation (if applicable), approximate date of payment and the last four digits of the card so they can reissue the documentation.

Does Lighthouse Resources offer ongoing or multi‑session training, and how is it billed?

Lighthouse Resources may provide multi‑session programs, series of workshops, or tailored in‑house training packages for organisations. These can be billed as a single upfront amount or in instalments, depending on the agreement with your organisation. If you see more than one charge, compare them with your service agreement or registration details, or contact their office to confirm whether they relate to a package of sessions rather than a single event.

How do I contact Lighthouse Resources about an unfamiliar charge on my card?

Visit lighthouseresources.com.au and use the contact or enquiries section to reach their office, or use the phone and email details listed there. Have your bank statement handy with the exact date, amount, and how the merchant name appears (e.g., “Lighthouse Resources Runcorn”) so they can locate the transaction. If the charge still cannot be identified or appears fraudulent, notify your bank or card issuer promptly to dispute or block the transaction.

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