Question 1

What types of purchases usually result in a charge from LUKY Holdings Pty Ltd?

Accepted Answer

Most charges linked to LUKY Holdings Pty Ltd come from café purchases at Bacetto Espresso in West Perth or Portafilter Coffee in Menora. This can include in‑store card payments for coffees, pastries and light meals, or takeaway and delivery orders placed through platforms like Uber Eats under the Portafilter Coffee name.([australiacheck.com](https://www.australiacheck.com/wa/luky-holdings?utm_source=openai))

Question 2

What are typical amounts for Bacetto Espresso or Portafilter Coffee charges?

Accepted Answer

A single beverage (such as a cappuccino or latte) commonly falls in the AU$4–6 range, while pastries and baked items tend to be around AU$8–12, and bagels, rolls and other food items are typically about AU$10–17, especially when ordered through Portafilter Coffee’s online menu.([ubereats.com](https://www.ubereats.com/au/store/portafilter-coffee/h3-itDZYQk60qFN9EeYMDA)) If your statement shows one of these cafés with an amount that matches a recent coffee or meal purchase, it is likely a standard one‑time charge including any applicable surcharges or delivery fees.

Question 3

Does LUKY Holdings offer coffee subscriptions or recurring billing?

Accepted Answer

Public information for Bacetto Espresso and Portafilter Coffee indicates they operate primarily as walk‑in cafés and through per‑order delivery platforms rather than formal subscription services.([coffeeworksperth.com](https://coffeeworksperth.com/location/west-perth/coffee-shop-bacetto.html?utm_source=openai)) You should generally expect one‑off charges that correspond to specific visits or app orders, not automatic monthly billing. If you see repeated charges, review your food‑delivery app order history to confirm there aren’t multiple separate orders being placed.

Question 4

Why do I see a small or duplicate pending charge related to this café?

Accepted Answer

When you order from Portafilter Coffee via a delivery app like Uber Eats, the platform may place a temporary authorisation hold on your card to confirm the payment method; this can appear as a small or provisional amount on your statement and is later updated to the final order total or released.([ubereats.com](https://www.ubereats.com/au/store/portafilter-coffee/h3-itDZYQk60qFN9EeYMDA)) Additionally, some banks briefly show both the authorisation and the final charge, with the authorisation disappearing after a few business days. If the temporary charge does not drop off, contact your bank or the delivery platform’s support team.

Question 5

How can I get a receipt or tax invoice for a LUKY Holdings café purchase?

Accepted Answer

For in‑store purchases at Bacetto Espresso, you can usually request that the staff reprint or email a receipt if you know the approximate date, time and amount, and the card used; calling the café on (08) 9322 1225 ahead of time may help them locate the transaction.([coffeeworksperth.com](https://coffeeworksperth.com/location/west-perth/coffee-shop-bacetto.html?utm_source=openai)) For Portafilter Coffee delivery or pickup orders placed through Uber Eats, open the app or website, go to Orders, select the relevant Portafilter Coffee order, and download or screenshot the in‑app receipt, which lists the items, taxes and fees.([ubereats.com](https://www.ubereats.com/au/store/portafilter-coffee/h3-itDZYQk60qFN9EeYMDA))

Question 6

How do I dispute, cancel, or correct a Portafilter Coffee delivery order charge?

Accepted Answer

If your charge relates to a Portafilter Coffee order placed via Uber Eats (for example, an incorrect amount or missing item), you must initiate the issue through the Uber Eats app or website: open the order in your history, tap “Get help,” and follow the prompts to report the problem or request an adjustment or refund.([ubereats.com](https://www.ubereats.com/au/store/portafilter-coffee/h3-itDZYQk60qFN9EeYMDA)) The delivery platform handles billing and refunds for these orders, though they may coordinate with the café if needed.

Question 7

How can I contact someone about an unrecognised LUKY Holdings or café charge?

Accepted Answer

Start by calling Bacetto Espresso at (08) 9322 1225 if you suspect the charge came from a visit to their West Perth location.([coffeeworksperth.com](https://coffeeworksperth.com/location/west-perth/coffee-shop-bacetto.html?utm_source=openai)) For Portafilter Coffee in Menora, you can call the phone number listed in local directory profiles (+61 437 555 668) or contact the café via the delivery platform’s messaging or support tools if the order was placed online.([scoop.com.au](https://scoop.com.au/places/portafilter-coffee/?utm_source=openai)) Have your transaction date, approximate time, last four digits of your card, and the exact amount ready so staff can search their payment records.

Question 8

What should I do if I still don’t recognise a LUKY Holdings or Portafilter Coffee charge after checking my orders?

Accepted Answer

First, confirm that no one else with authorised access to your card (such as a family member or employee) made a purchase at Bacetto Espresso or ordered from Portafilter Coffee via a delivery app on that date. If no one recognises the transaction and it does not match any order history or receipts, contact your bank or card issuer immediately to report it as a potential unauthorised charge; they can investigate, provide additional transaction details and, if appropriate, issue a chargeback or new card number.

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