About Mark's
Mark’s (formerly Mark’s Work Wearhouse) is a Canadian retail chain headquartered in Calgary, Alberta, and part of the Canadian Tire Corporation family of brands. It specializes in men’s and women’s casual apparel, workwear, safety and industrial clothing, scrubs, and footwear. Customers shop Mark’s in-store across Canada and online at marks.com for items like jeans, outerwear, CSA-approved work boots, safety gear, and accessories, including private-label brands and well-known national labels.
A Mark’s charge on your bank or credit card statement usually relates to a purchase made in a Mark’s store in Canada or an online order placed at marks.com. This can include one-time purchases of clothing or footwear, online orders that may be billed in multiple parts if items ship separately, or purchases made using “Buy Online, Pick Up In Store.” You might also see charges tied to digital receipts, price adjustments, or the balance of a purchase after applying gift cards, promo codes, or loyalty rewards from the Triangle Rewards program. For online orders, a temporary authorization hold may appear first and then be replaced by the final posted charge once your items ship.
If you’re unsure about a Mark’s charge, start by checking recent in-store receipts, your email for order confirmations from marks.com, and your online banking for the exact date and amount. If you have a marks.com account, sign in to review your order history and invoices. For help, visit marks.com and use the Contact Us or Customer Service section to reach support by email or live chat, or call your local Mark’s store (number available via the Store Locator). Common issues—such as duplicated charges, pending authorizations that haven’t dropped off, or returns that haven’t been credited—can usually be resolved by providing your transaction date, amount, and last four digits of the card used, along with any receipt or order number.