Mark's

Clothing95% confidence

Mark's is a Canadian retail chain specializing in men's and women's casual, work, and industrial clothing and footwear.

Calgary, Alberta, Canada
Owned by Canadian Tire Corporation, Limited

About Mark's

Mark’s (formerly Mark’s Work Wearhouse) is a Canadian retail chain headquartered in Calgary, Alberta, and part of the Canadian Tire Corporation family of brands. It specializes in men’s and women’s casual apparel, workwear, safety and industrial clothing, scrubs, and footwear. Customers shop Mark’s in-store across Canada and online at marks.com for items like jeans, outerwear, CSA-approved work boots, safety gear, and accessories, including private-label brands and well-known national labels.

A Mark’s charge on your bank or credit card statement usually relates to a purchase made in a Mark’s store in Canada or an online order placed at marks.com. This can include one-time purchases of clothing or footwear, online orders that may be billed in multiple parts if items ship separately, or purchases made using “Buy Online, Pick Up In Store.” You might also see charges tied to digital receipts, price adjustments, or the balance of a purchase after applying gift cards, promo codes, or loyalty rewards from the Triangle Rewards program. For online orders, a temporary authorization hold may appear first and then be replaced by the final posted charge once your items ship.

If you’re unsure about a Mark’s charge, start by checking recent in-store receipts, your email for order confirmations from marks.com, and your online banking for the exact date and amount. If you have a marks.com account, sign in to review your order history and invoices. For help, visit marks.com and use the Contact Us or Customer Service section to reach support by email or live chat, or call your local Mark’s store (number available via the Store Locator). Common issues—such as duplicated charges, pending authorizations that haven’t dropped off, or returns that haven’t been credited—can usually be resolved by providing your transaction date, amount, and last four digits of the card used, along with any receipt or order number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mark's.

  1. #379 MARK'S VANCOUVER CAN

Frequently Asked Questions

Why do I see a charge from Mark’s on my statement when I don’t remember shopping there?

Mark’s charges often appear a day or two after an in-store visit or after an online order at marks.com ships, so the posting date may not match the exact shopping date. Also, family members on a shared card, or someone using your card to pick up an online order, may have made the purchase. Review your recent receipts and email for order confirmations from marks.com, and check with anyone who shares your card before assuming the charge is unauthorized.

What are typical amounts for Mark’s charges?

Mark’s sells individual items like T-shirts, work socks, and accessories that can be under CAD $20, as well as outerwear and work boots that can be well over CAD $100. A single transaction might include multiple items, so totals commonly range from about CAD $30 to $250 or more, depending on what you purchased. If the amount looks like a full outfit or footwear purchase rather than a small subscription-style fee, it is likely a standard in-store or online retail transaction.

Why do I see a pending or temporary Mark’s charge that later changes or disappears?

When you place an order on marks.com, your bank or card issuer may show a temporary authorization hold to verify the card and available funds. This pending amount can appear as a charge but is replaced by the final posted transaction when your items ship, and the hold then drops off. If you changed your order (like cancelling items or split shipping), you might see multiple holds; the unused authorizations should disappear within a few business days, depending on your bank’s policies.

How do I get a copy of a receipt or invoice for a Mark’s charge?

For online purchases, sign in to your marks.com account and go to your order history to view and print invoices or shipment confirmations. For guest checkout, search your email inbox and spam folder for confirmations from Mark’s or marks.com around the transaction date. For in-store purchases, you can usually request a copy of your receipt by visiting or calling the store where you shopped; having the exact date, approximate time, amount, and last four digits of your card will help them locate the transaction.

Can I cancel or change an online order associated with this Mark’s charge?

Online orders at marks.com are processed quickly, so there is often only a short window to modify or cancel before items enter the shipping process. If your order is still in processing, contact Mark’s customer service immediately via the Contact Us section on marks.com and provide your order number. If the order has already shipped, you’ll typically need to wait for delivery and then return eligible items in-store or by mail according to the return policy noted on your invoice.

How do returns and refunds work for Mark’s purchases?

Mark’s generally offers returns within a defined period (often up to 100 days for most regularly priced items) when accompanied by your original receipt or online order confirmation, though policies can vary by product, promotion, or store. Refunds for eligible returns are normally issued to the original form of payment, so you’ll see a credit back to the same card that was charged. Check the back of your receipt or the Returns section of marks.com for the exact terms, and allow a few business days for the refund to appear on your statement after the return is processed.

How can I contact Mark’s about a charge I don’t recognize or think is incorrect?

Go to marks.com and navigate to the Customer Service or Contact Us section to reach support by email, web form, or live chat, and provide the transaction date, amount, and last four digits of your card. You can also contact your local Mark’s store (found via the Store Locator on marks.com) if you believe the charge is tied to an in-store purchase at a specific location. If Mark’s cannot find a matching transaction or you suspect fraud, contact your bank or card issuer right away to dispute the charge and request a new card if necessary.

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