Mataranka Roadhouse

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Mataranka Roadhouse is a BP-branded roadhouse in Mataranka, Northern Territory, offering fuel, a general store with groceries and auto accessories, a bakery and restaurant, and on-site cabin accommodation for travelers.

Mataranka, Northern Territory, Australia

About Mataranka Roadhouse

Mataranka Roadhouse is a BP-branded service station and traveler stop located in Mataranka, Northern Territory, Australia. It offers unleaded and diesel fuel, a general store with groceries and convenience items, basic auto accessories and oils, plus a bakery and small restaurant serving hot meals, snacks, and coffee. The roadhouse also provides on-site cabin-style accommodation and facilities for travelers heading along the Stuart Highway, making it a common refueling and rest point for locals, tourists, and long-distance drivers.

A charge from Mataranka Roadhouse may appear on your bank or card statement when you purchase fuel, groceries, takeaway food, restaurant meals, or other convenience items at the site. Travelers who stay overnight may see a larger transaction reflecting cabin accommodation, sometimes combined with food or fuel in a single bill. You might also see a charge after a card pre-authorisation for pay-at-pump fuel or when checking into accommodation; in those cases, a temporary hold can appear as a pending or duplicated amount before it settles to the final charge. Some banks also briefly show currency conversion or international transaction fees if your card is issued outside Australia.

If you’re unsure about a Mataranka Roadhouse charge, first match the date and amount with any fuel stop, meal, or accommodation during your travel through Mataranka, NT. Check your fuel and EFTPOS receipts, booking confirmations, or bank app receipts if you use digital statements. For further clarification, visit matarankaroadhouse.com.au and use the contact details provided there to call or email the roadhouse with the transaction date, exact amount, and the last four digits of your card. They can usually confirm what was purchased, split accommodation vs. fuel charges, and help resolve common issues like duplicate pending charges, incorrect amounts, or tax invoice requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mataranka Roadhouse.

  1. MATARANKA ROADHOUSE\118 ROPER TERRACE\MA

Frequently Asked Questions

Why did I get a charge from Mataranka Roadhouse on my card?

This charge typically comes from purchasing fuel, groceries, takeaway food, or a meal at the Mataranka Roadhouse BP service station in Mataranka, Northern Territory. Larger amounts may reflect cabin accommodation, often combined with food or fuel in one transaction. Review your travel around the date of the charge—if you passed through Mataranka on the Stuart Highway, this is likely a legitimate stop you made.

What are common amounts I might see from Mataranka Roadhouse?

Common smaller transactions (AUD $10–$60) usually relate to snacks, drinks, or basic groceries from the general store or bakery. Mid-range amounts (AUD $80–$200) often reflect fuel purchases for cars and 4WDs, sometimes combined with food. Higher charges (AUD $150–$400) are more likely to be cabin accommodation, potentially including meals or multiple fuel fills for larger vehicles.

Why do I see two similar Mataranka Roadhouse amounts, one as pending and one as completed?

Mataranka Roadhouse, like many fuel and accommodation merchants, may place a temporary pre-authorisation hold on your card to ensure funds are available—especially for pay-at-pump fuel or when checking into accommodation. Your bank can show this hold as a separate pending transaction alongside the final charge. The pending authorisation should automatically drop off within a few business days, leaving only the settled transaction.

Can I get a refund or correction if I believe I was overcharged at Mataranka Roadhouse?

Yes. If you suspect an incorrect amount, gather your receipts, note the transaction date and exact charge, and then contact Mataranka Roadhouse using the phone or email listed on matarankaroadhouse.com.au. They can verify the till record and fuel pump data, and if an error is confirmed, they can process a refund or adjustment back to your original payment method. Your bank’s processing times mean refunds may take several business days to appear.

How do I get a tax invoice or receipt for fuel or accommodation from Mataranka Roadhouse?

If you didn’t receive a printed receipt at the time of purchase, contact the roadhouse directly via the details on their website and provide the approximate date, time, amount, and last four digits of your card. They can usually locate the matching transaction in their system and email or print a tax invoice for fuel, meals, or cabin accommodation. For business or GST records, request the invoice as soon as possible after the transaction to make retrieval easier.

Does Mataranka Roadhouse offer any ongoing accounts or recurring billing?

Most customers are charged as one-off transactions at the time of purchase, so you typically will not see recurring monthly fees from Mataranka Roadhouse. However, commercial or fleet customers might have arranged accounts or consolidated billing through their fuel card provider (such as BP or other fleet cards), in which case charges may appear under that provider’s name with Mataranka listed as the merchant location. If you see repeated charges, confirm whether a family member, employee, or other authorized driver is using your card or fuel account at this site.

How can I confirm that a Mataranka Roadhouse charge isn’t fraudulent?

Compare the transaction date, time zone, and amount with your travel itinerary or any receipts from passing through Mataranka, NT. If you still don’t recognize it, contact your bank to check the merchant details (often including address or terminal ID) and then call or email Mataranka Roadhouse with that information so they can confirm what was sold. If neither you nor the roadhouse can match the transaction to a legitimate purchase, your bank can help you dispute the charge.

Who should I contact if I have questions about accommodation or booking-related charges from Mataranka Roadhouse?

For cabin or accommodation charges, first review any booking confirmation emails or third-party booking platform messages to see the agreed rate and dates. Then contact Mataranka Roadhouse directly using the phone number or contact form listed on matarankaroadhouse.com.au, providing your name, stay dates, and the amount charged. They can clarify nightly rates, deposits, late check-out fees, or no-show charges and adjust the bill if there’s been a mistake.

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