McCoppins

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McCoppins is a family-owned, independent group of licensed supermarkets and boutique bottleshops in Melbourne, offering a curated range of gourmet foods, wines, beers, and spirits. The Fitzroy store operates primarily as a specialty wine and liquor shop with a strong focus on craft beer and quality beverages.

Melbourne, Victoria, Australia
mccoppins.com.au

About McCoppins

McCoppins is a family-owned group of independent licensed supermarkets and boutique bottleshops based in Melbourne, Victoria. Their stores offer a curated selection of gourmet groceries, fresh produce, specialty deli items, and an extensive range of wines, craft beers, and premium spirits. The Fitzroy location operates primarily as a specialty wine and liquor shop, with a strong focus on local and international craft beer, natural wines, and quality beverages, while other locations combine everyday supermarket essentials with high-end food and drink options.

A McCoppins charge typically appears on your bank or card statement after an in-store purchase at one of their supermarkets or bottleshops, including the Fitzroy wine and liquor store. Transactions may be for everyday groceries, takeaway alcohol, premium wine purchases, or mixed food-and-drink baskets. You might also see multiple charges if you made separate transactions on the same day, used tap-and-go/contactless payment more than once, or added items after an initial purchase. Some banks may display the description as “MCCOPPINS”, “MCCOPPINS FITZROY”, or similar variations including the suburb name.

If you don’t immediately recognize the McCoppins charge, start by checking recent grocery or bottle shop visits, including any quick “grab-and-go” purchases like a single bottle of wine or a few snacks. Review your receipts (paper or digital, if your bank app shows itemized data) and compare the date and amount to your bank statement. For questions or discrepancies, visit mccoppins.com.au and use the contact details for the specific store you visited, bringing your bank statement and any receipts if you go in person. Common issues—such as duplicate charges, pending authorization amounts that later adjust to the final total, or refunds for returned items—are usually resolved by speaking directly with the store manager or contacting them via phone using the numbers listed on their website.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to McCoppins.

  1. MC COPPINS FITZROY AUS

Frequently Asked Questions

Why do I see a McCoppins or “MCCOPPINS FITZROY” charge on my bank statement?

This charge is most likely from an in-store purchase at a McCoppins supermarket or bottleshop in Melbourne, including the Fitzroy specialty wine and liquor store. It may reflect groceries, takeaway alcohol, or a combination of food and beverages paid for by EFTPOS, credit card, or contactless (tap-and-go). Check your recent visits to local bottle shops or gourmet grocers around the transaction date. Some banks abbreviate the name or include only the suburb, which can make it less recognizable.

What are common amounts for McCoppins charges?

McCoppins transactions commonly vary from small purchases (e.g., $10–$40 for a few items or a bottle of wine) to larger grocery or mixed alcohol baskets (e.g., $80–$200 or more). The Fitzroy bottleshop may show charges matching typical liquor purchases, such as $25–$70 for a bottle of wine or $20–$60 for craft beer packs. If you see two very similar amounts on the same day at the same location, it may represent two separate visits or a second transaction (for items added later). Always compare each charge with your receipts if you have them.

Why is there a small or duplicated McCoppins amount showing as ‘pending’?

Some banks may display a pending authorization when you tap your card or if the first attempt at payment times out and is retried. In most cases, the pending hold will automatically drop off once the final, settled payment is processed—this can take a few business days depending on your bank. If a pending amount converts into a posted charge twice, contact both your bank and the McCoppins store you visited so they can investigate and, if appropriate, process a correction or refund.

Does McCoppins offer subscriptions, memberships, or recurring billing?

McCoppins primarily operates as a walk-in supermarket and bottleshop, so charges are usually one-time transactions at the point of sale. They do not generally bill on a subscription or membership basis like a streaming service or gym would. If you see recurring McCoppins charges on a regular schedule (for example, weekly or fortnightly) it’s likely reflecting your own repeat shopping pattern rather than an automatic subscription. You can confirm this by reviewing your receipts or asking staff at your local store.

How can I get a copy of my receipt or proof of purchase from McCoppins?

If you need a copy of a receipt, first note the exact date, approximate time, store location, and transaction amount from your bank statement. Then contact the relevant McCoppins store using the phone number listed on mccoppins.com.au or visit in person and ask if they can reprint or look up the transaction in their POS system. While they may not be able to retrieve very old receipts, recent transactions are often traceable using the last 4 digits of the card and the transaction time. Bring your card and ID for verification when requesting a lookup.

How do I dispute a charge or request a refund from McCoppins?

If you believe you were overcharged, charged twice, or billed for items you didn’t receive, contact the specific McCoppins location where the purchase occurred as soon as possible. Provide your receipt (if available), your bank statement showing the charge, and details of what seems incorrect; the store can usually verify the transaction and, if warranted, process a refund or correction at the register or through their manager. If you can’t resolve the issue directly with the store, you can also lodge a dispute with your bank, who may request supporting documentation from both you and McCoppins.

How do I contact McCoppins about a charge I don’t recognize?

Go to mccoppins.com.au and use the Store Locator or contact section to find the phone number and address of the location that appears on your statement (for example, Fitzroy, Hawthorn, etc.). Call the store and provide the date, exact amount, and the name as it appears on your statement so staff can check their system. If you’re unsure which store it was, staff can often narrow it down by suburb and timing. For complex issues, you may be asked to email a screenshot of the transaction (with sensitive details hidden) or to visit in person with your card and ID.

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