Mecca Coffee is an Australian specialty coffee company that imports, roasts, and serves high‑quality coffee through its roastery, cafes, and wholesale offerings.
Mecca Coffee is an Australian specialty coffee roaster based in Alexandria, New South Wales. Established in Sydney, Mecca focuses on sourcing high‑quality, ethically traded green coffee from farms and cooperatives around the world, which they import, roast, and supply to their own cafés, online customers, and a broad wholesale network. They operate a roastery and flagship café in Alexandria (and periodically other café locations in Sydney), offering espresso, filter coffee, beans, brewing gear, and curated subscription services through their website at mecca.coffee.
A Mecca Coffee charge on your bank or card statement usually relates to a purchase of coffee or food at one of their cafés, an online order of beans or brewing equipment, or a recurring coffee subscription from mecca.coffee. You might also see Mecca Coffee in connection with wholesale orders if you run a café or business account, pre‑paid gift cards, or special events and coffee classes. Some customers may notice small temporary authorization holds when adding or updating a payment card online, as well as recurring debits for ongoing coffee subscriptions that renew monthly or at another chosen interval.
If you’re unsure about a Mecca Coffee charge, start by checking your email for order or subscription confirmations from mecca.coffee, as well as any receipts from in‑store purchases around the transaction date. Log into your Mecca Coffee online account (if you have one) to review order history and subscription settings, or ask anyone in your household who might have used your card for a café visit or online purchase. For unresolved questions, you can contact Mecca via the contact form or details listed on mecca.coffee, or by speaking with staff at their Alexandria roastery café; they can usually locate your transaction using the last four digits of your card, the charge amount, and date. If the transaction still looks unfamiliar after checking with Mecca, contact your bank or card issuer to dispute or block further charges.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mecca Coffee.
Why did I get a charge from Mecca Coffee on my card?
Most Mecca Coffee charges come from buying coffee or food at one of their Sydney cafés, ordering beans or brewing gear online at mecca.coffee, or paying for a recurring coffee subscription. If you’re a business customer, it could also be from a wholesale invoice processed by their roastery in Alexandria. Review your recent café visits, online orders, and subscription emails to match the date and amount of the transaction.
What are typical amounts Mecca Coffee charges for purchases or subscriptions?
In‑café purchases usually range from a few Australian dollars for a single coffee to higher totals if you’ve bought multiple drinks, food, or retail beans (often around AUD $15–$60 depending on your order). Online coffee beans are commonly in the AUD $18–$30 per bag range, with multi‑bag orders or equipment costing more. Recurring subscriptions are typically billed per delivery (for example, one or more bags every 2–4 weeks), so regular repeating charges of a similar amount are usually subscription renewals.
Why do I see a small or duplicate Mecca Coffee charge, or a pending amount that disappeared?
Mecca Coffee or their payment processor may place a temporary authorization hold on your card to confirm it is valid when you pay online or sometimes in‑store. These holds can appear as small or duplicate pending transactions and usually drop off automatically within a few business days, leaving only the final settled amount. If a pending amount doesn’t clear or you see both the hold and the final charge after several days, contact your bank and then reach out to Mecca with a screenshot of the transactions.
How do Mecca Coffee subscriptions work and how are they billed?
Mecca Coffee offers recurring coffee subscriptions via mecca.coffee, where you choose the coffee style, quantity, and delivery frequency (for example, every 1–4 weeks). Your card is charged automatically at the start of each subscription cycle when a new shipment is prepared. The charge description will typically reference Mecca Coffee or mecca.coffee and repeat on a regular schedule that matches your chosen frequency.
How can I cancel, pause, or change my Mecca Coffee subscription to stop future charges?
Log into your account at mecca.coffee and go to your subscription or account settings to pause, skip upcoming deliveries, change the plan, or cancel entirely. Most changes need to be made before the next roast/billing date shown in your account to avoid being charged for the upcoming shipment. If you can’t access your account or need help, contact Mecca through the support/contact details on their website with your name, email, and the last four digits of the card being charged.
How do I request a refund or fix a billing error from Mecca Coffee?
If you believe you were overcharged, charged twice, or charged after cancelling, first gather your bank statement screenshot, any email receipts, and your order or subscription number. Then contact Mecca Coffee via the contact form or email listed at mecca.coffee, explaining the issue and attaching relevant details so they can locate the transaction. They’ll review the charge and, where appropriate under their policies, can issue a refund, store credit, or correct the billing error.
I don’t remember buying from Mecca Coffee, but someone in my household might have. What should I check?
Ask family members or housemates if they recently visited a Mecca café in Sydney, bought beans as a gift, or set up a subscription using your card. Also search your email (and theirs, if applicable) for “Mecca Coffee,” “mecca.coffee,” or common subject lines like order or shipping confirmations around the transaction date. Many mystery charges turn out to be legitimate purchases made by another authorised user of the card.
How can I contact Mecca Coffee about a charge on my statement?
Visit mecca.coffee and go to their contact or support page to find the best way to reach them—typically an email address and/or contact form for customer service, plus details for their Alexandria roastery. When you contact them, include the exact amount, currency, transaction date, and the last four digits of your card so they can locate the payment in their system. If the charge cannot be found or appears fraudulent, they’ll usually advise you to follow up with your bank or card issuer for further investigation.