Melbourne Airport

Transit95% confidence

Melbourne Airport is the primary international and domestic airport serving Melbourne, Australia, operated by Australia Pacific Airports (Melbourne) Pty Ltd.

Tullamarine, Victoria, Australia
melbourneairport.com.au
Owned by Australia Pacific Airports Corporation

About Melbourne Airport

Melbourne Airport (MEL), also known as Tullamarine Airport, is the main international and domestic airport serving Melbourne, Australia. It is operated by Australia Pacific Airports (Melbourne) Pty Ltd and hosts major airlines, retail outlets, food and beverage venues, car parks, and ground transport services. In addition to airline operations, the airport offers short- and long-term parking, valet parking, ground transport links (such as taxis, rideshare pick-up areas, and shuttle buses), lounge access, and various passenger services that can be booked or paid for online or at the terminals.

A charge from “Melbourne Airport”, “MELB AIRPORT”, “Australia Pacific Airports (Melbourne)”, or a similar description on your bank or card statement typically relates to airport parking, online parking pre-bookings, valet parking, or other on-site services. Common scenarios include tap-and-go payments at car park exits, pre-paid online parking reservations, charges for using premium or long-stay car parks, or fees linked to ground transport arrangements made through the airport’s official channels. You may also see charges for booking or changing services via the airport website, as well as small temporary authorization holds when you add or update a payment card for an online booking.

If you do not immediately recognize the charge, start by checking recent or past trips to/from Melbourne Airport, including any parking or transport you may have booked for someone else. Log into your account at melbourneairport.com.au (if you used online parking or related services) to review bookings, receipts, and invoices, or search your email for confirmation messages from Melbourne Airport. For questions or disputes, contact Melbourne Airport via the Contact or Parking sections on their website, providing the transaction date, amount, and the name that appears on your statement. In many cases, issues such as duplicate taps, extended stays, or incorrect vehicle registration details can be resolved by submitting a query with your booking reference or parking receipt.

Bank Statement Variations

4 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Melbourne Airport.

  1. MELBOURNE AIRPORT TULLAMARINE AU
  2. MELBOURNE AIRPORT TULLAMARINE AUS
  3. Melbourne Airport Melbourne Ai AU
  4. Melbourne Airport Melbourne Air AUS

Frequently Asked Questions

Why was I charged by Melbourne Airport after using the car park?

Most Melbourne Airport charges on bank statements are for parking, including terminal parking, long-term parking, or valet services. If you tapped your card to enter or exit a car park, the fee is automatically calculated based on your length of stay and charged directly to that card. The description may appear as “Melbourne Airport Parking” or “Australia Pacific Airports (Melbourne)” depending on your bank. Review published parking rates on melbourneairport.com.au and compare them to the time you entered and left the car park.

What are typical Melbourne Airport parking charge amounts?

Typical charges vary based on car park type and duration. Short stays in terminal car parks may range from around AUD $10–$40, while longer stays in value or long-term car parks can range from about AUD $30 to several hundred dollars for multi-day or multi-week parking. Valet and premium parking options are usually more expensive than standard or value car parks. For exact current rates, check the Parking section on melbourneairport.com.au, as prices and promotions can change.

Why do I see a small Melbourne Airport charge or $1 authorization on my card?

When you make or modify an online parking booking, Melbourne Airport (or its payment processor) may place a small temporary authorization hold—often around AUD $1—to verify that your card is valid. This is not a final charge and should either disappear or be reversed within a few business days, depending on your bank. Your actual parking fee will appear as a separate, final transaction for the full booking amount.

How do I cancel or change an online Melbourne Airport parking booking?

If you pre-booked parking through melbourneairport.com.au, log in to your account or use the ‘Manage Booking’ link provided in your confirmation email. From there, you can usually amend your entry/exit times or vehicle registration, or cancel your booking, subject to the terms and conditions shown at purchase. Some discounted or promotional bookings may have stricter change or cancellation rules, so always review the cancellation policy and any cut-off times for changes on your confirmation email.

How can I request a refund or dispute a Melbourne Airport parking charge?

To request a refund or dispute a charge, collect your booking reference, vehicle registration, date and time of parking, and copies of any receipts or screenshots. Visit melbourneairport.com.au and use the Parking or Contact sections to submit an enquiry form, describing the issue (for example, charged twice, barrier malfunction, incorrect duration). The airport’s parking support team will review your case and, if an error is confirmed, process a partial or full refund back to your original payment method in line with their refund policy.

Why was I charged more than I expected for Melbourne Airport parking?

Charges can be higher than expected if you stayed longer than your booked time, entered the wrong entry/exit times when pre-booking, or used a different credit card at the gate instead of the one linked to your booking. Additional fees can also occur if your vehicle’s license plate was not correctly recognized and the system defaulted to drive-up rates. Compare your actual arrival and departure times with your booking confirmation and, if something does not match, contact Melbourne Airport support with your booking details to request a review.

Can Melbourne Airport charges be recurring or appear multiple times?

Melbourne Airport does not operate a traditional monthly subscription for parking, but you may see multiple similar transactions if you visit or park at the airport frequently and pay by the same card each time. In some cases, a pending authorization and a final charge can temporarily coexist, making it look like a duplicate until the pending hold drops off. If you believe you have been charged twice for the same parking stay, gather your receipts and times of entry/exit and contact the airport for investigation.

How can I contact Melbourne Airport about a mystery charge on my statement?

Go to melbourneairport.com.au and navigate to the Contact or Parking section, where you’ll find online enquiry forms and the most up-to-date contact details for general and parking-specific support. Include the transaction date, amount, last four digits of your card, and the statement description to help them locate the payment. For urgent issues related to current parking (for example, you are at a car park exit and cannot leave), use the intercom/help button at the parking gate or pay station to speak directly with on-site staff.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare Melbourne Airport

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you