Mentor.me

Education75% confidence

Mentor.me is an online mentorship and education platform that connects users with experienced mentors through live streaming, community interaction, and structured curriculum.

Scottsdale, Arizona, USA
mentor.me

About Mentor.me

Mentor.me is a digital mentorship platform that provides access to experienced professionals (“mentors”) across fields like e‑commerce, business, writing, and personal development. Through its online portal, users purchase access to live mentor sessions, recorded trainings, and community features designed to help them build skills and pursue business or personal goals. Public descriptions and third‑party write‑ups describe it as an edtech and professional‑services business focused on making influential mentors more accessible via real‑time streaming, community, and curriculum.([builtin.com](https://builtin.com/company/mentorme?utm_source=openai))

A charge from Mentor.me on a card statement typically relates to enrollment in one of its mentorship offers—this may be a one‑time high‑ticket program (often in the low‑thousands of dollars), a bundled mentorship/coaching package sold after an online webinar or sales call, or an ongoing subscription or membership that grants access to the Mentor.me platform, live sessions, and course library. Some customers report being upsold into larger packages after an initial lower‑priced offer, so the billed amount can vary significantly depending on the specific program purchased.([trustpilot.com](https://www.trustpilot.com/review/mentor.me?utm_source=openai))

If someone doesn’t recognize a Mentor.me charge, the best steps are to log into any Mentor.me account associated with their email to review active programs, invoices, and receipts, and to search email for order confirmations from mentor.me or from sales reps they spoke with. Because sales are often done via direct outreach and calls, users may need to respond to those original emails or contact Mentor.me support through the website to request clarification, refunds, or cancellation. If you cannot locate an account or receipt and no one else on the cardholder’s household authorized the purchase, you should contact your card issuer to dispute the charge and monitor for additional unexpected transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mentor.me.

  1. MENTOR.ME INC SOUTH PORTLAN ME 04106 USA

Frequently Asked Questions

Why do I see a large one‑time charge from Mentor.me on my card?

Mentor.me often sells high‑ticket mentorship or coaching packages that can cost from hundreds up to several thousand dollars, typically after a webinar, sales call, or social‑media promotion. If you recently applied for or attended a call about a mentorship or e‑commerce coaching program, the charge is likely the enrollment fee for that specific package. Check your email for a receipt or contract from mentor.me or the sales representative who handled your call.

Does Mentor.me bill as a subscription or a one‑time payment?

Mentor.me can bill in both ways. Some offers are one‑time payments for a defined mentorship program or course bundle, while others include recurring membership or subscription access to the platform and live streams. Review your bank statement for repeated monthly charges and log into your Mentor.me account or emails to see if your program includes ongoing membership billing.

How can I cancel a recurring Mentor.me membership or subscription?

To cancel a recurring Mentor.me membership, log into your account on mentor.me, go to your account or billing settings, and look for subscription or membership details. There should be an option to cancel or turn off auto‑renew. If you enrolled through a sales representative, also check your original agreement for cancellation steps and email that representative or support via the contact form on mentor.me to confirm the cancellation in writing.

How do I request a refund from Mentor.me if I’m unhappy with the program?

Refund eligibility depends on the specific Mentor.me offer you purchased—some programs may include a limited refund or guarantee period, while others may be non‑refundable once you’ve accessed the content. Review the terms in your enrollment agreement or receipt email, then contact Mentor.me support through their website or by replying to your original onboarding emails. Clearly state your purchase date, amount, and reasons for requesting a refund, and keep copies of all correspondence for your records.

Why is the descriptor showing a location like South Portland, ME if Mentor.me is online?

Card networks often display the location of a processing or business address on file with the payment processor, which may not match the company’s current headquarters or the fact that the service is fully online. In this case, the descriptor can list a South Portland, Maine address even though Mentor.me operates as a remote, online education platform with its corporate HQ listed in Scottsdale, Arizona.([builtin.com](https://builtin.com/company/mentorme?utm_source=openai))

I signed up for a writing or business mentorship through an ad—how can I verify it’s actually run on Mentor.me?

Many Mentor.me programs are sold via partner mentors and ads that brand the offer around a specific coach or topic (for example, e‑commerce or writing mentors). To verify, look for login instructions that direct you to mentor.me, or for receipts showing mentor.me as the merchant. You can also visit mentor.me directly and use the password‑reset function with the email you used at checkout; if you receive a reset email, that account is tied to the Mentor.me platform.

What should I do if my support emails to Mentor.me aren’t being answered?

First, confirm you’re sending from the same email you used to enroll, and include your full name, purchase date, and the last four digits of the card used. Check your spam folder for replies. If you still receive no response after several business days, try any alternative contact options listed on mentor.me (such as in‑platform support or contact forms). If you cannot reach the company and you believe you were misled or didn’t receive the promised service, contact your card issuer to discuss a dispute or chargeback within their allowed timeframe.

Can someone else in my household have created a Mentor.me account that caused this charge?

Yes. Because Mentor.me is marketed heavily through social media and online ads, another adult in your household may have signed up for a mentorship call or program using their own email but the shared credit or debit card. Ask family members if they recently enrolled in a mentorship or coaching program and have them search their email for messages from mentor.me, receipts, or login links that correspond to the date and amount of the charge.

This merchant is in the Education category

Browse all

Related Merchants

Udemy
Pearson
Peter McKinnon
Coursera
Fundación Fernando de Castro

Compare Mentor.me

vsUdemyvsPearsonvsPeter McKinnon

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you