Metro Petroleum

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Metro Petroleum is an Australian chain of independent service stations offering fuel, lubricants, and convenience-store items.

Sydney, Australia
metropetroleum.com.au

About Metro Petroleum

Metro Petroleum is an Australian-owned network of independent service stations headquartered in Sydney, New South Wales. Operating hundreds of sites across metropolitan and regional areas, Metro Petroleum supplies unleaded and premium fuels, diesel, and LPG, as well as automotive lubricants and basic car-care products. Many locations also feature a convenience store offering snacks, drinks, groceries, and everyday essentials, and some sites provide additional services such as car washes and trailer hire.

A Metro Petroleum charge may appear on your bank or card statement when you purchase fuel at the pump or pay inside the store for fuel, convenience items, or services such as a car wash. Depending on how you pay, you might see a single final transaction or a temporary pre-authorisation hold (for example, at pay-at-pump terminals, your bank may place a hold for a set amount such as $1 or up to around $100–$150 AUD, then later replace it with the actual sale amount). You might also see charges linked to fleet or fuel card usage, contactless payments via mobile wallets, or multiple smaller transactions if you made several visits on the same day.

If you’re unsure about a Metro Petroleum charge, start by matching the date and amount with any recent fuel or in-store purchases, and check for corresponding receipts (paper, email, or within your banking app). The descriptor on your statement may include “METRO PETROLEUM”, the suburb, and sometimes the site number. For questions or disputes, visit metropetroleum.com.au and use the contact form or site finder to identify the exact station you visited, then call the site or Metro Petroleum’s head office with the transaction date, time, amount, and the last four digits of your card. For suspected errors—such as duplicate charges, incorrect amounts, or holds that haven’t dropped off—your bank can also investigate or reverse pending authorisations if needed.

Bank Statement Variations

8 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Metro Petroleum.

  1. KP INTERNATIONAL P/L, Doyalson 0103 AUD000000000650
  2. METRO PETROLEUM (NORTH WYONG AUS
  3. METRO PETROLEUM BALLIN BALLINA AUS
  4. METRO PETROLEUM BLACKW BLACKWATER AUS
  5. METRO PETROLEUM SYDENH MARRICKVILLE AU
  6. METRO PETROLEUM WILLOU\599 WILLOUGHBY RO
  7. METRO QUEANBEYAN QUEANBEYAN AUS
  8. WNR AUSTRALIA PL MARRICKVILLE AUS

Frequently Asked Questions

Why do I see a Metro Petroleum charge on my statement when I only bought fuel once?

If you used pay-at-pump or contactless payment, your bank may first place a pre-authorisation hold (often a rounded amount like $1, $50, or up to around $100–$150 AUD) to confirm your card, then later post the actual fuel amount as a separate transaction. This can temporarily look like two charges. The hold should automatically disappear within a few business days, leaving only the final sale amount; if it doesn’t, contact your bank and have your recent Metro Petroleum receipt handy.

Why is the Metro Petroleum amount different from the fuel price I remember at the pump?

The final amount can differ from the price per litre you remember because it includes the exact litres dispensed, plus any in-store items (like drinks or snacks) or services (such as a car wash). Some sites also apply in-store discounts or fuel-price promotions that adjust the total at the register. Check your receipt, which breaks down litres, price per litre, discounts, and any additional items purchased.

Does Metro Petroleum offer any subscriptions or recurring billing plans?

Metro Petroleum service stations generally operate on a pay-per-visit basis and do not charge recurring subscription fees to regular customers. The only exceptions may be commercial or fleet fuel card arrangements managed through third-party providers or corporate accounts, in which case billing is handled on a periodic statement (e.g., weekly or monthly) under agreed terms. If you see a recurring charge, confirm whether it relates to a fleet or fuel card account issued to your business or employer.

How can I get help or dispute a Metro Petroleum charge?

First, locate the exact transaction in your banking app or statement and note the date, time, and amount, plus any location details shown (such as suburb or station ID). Then visit metropetroleum.com.au and use the site locator to identify the station, or use the contact form to reach Metro Petroleum customer service. Provide a copy or photo of your receipt if you have it, along with your transaction details and the last four digits of your card. For suspected fraud or an unrecognised charge, notify your bank immediately so they can secure your card and start a chargeback investigation if appropriate.

Can I get a refund from Metro Petroleum if I was overcharged or double charged?

Refunds for genuine overcharges or duplicate transactions are typically handled directly by the Metro Petroleum site where the purchase occurred. Visit or call the station with your receipt, statement showing the duplicate or incorrect amount, and your card details (last four digits only). If the site confirms the error, they can process a reversal or refund; if you cannot resolve it with the station, contact Metro Petroleum via metropetroleum.com.au and ask your bank to assist with a dispute if necessary.

Why do I see a small $0, $1, or odd-amount Metro Petroleum charge that later disappears?

This is usually a temporary authorisation your bank places when you insert or tap your card at the pump or terminal, used to verify that the card is valid and has available funds. It is not a final sale and should automatically drop off, being replaced by the actual transaction amount once the sale is completed and settled. These authorisations typically clear within 1–5 business days, depending on your bank’s policies.

How can I verify which Metro Petroleum location charged me?

Your statement descriptor often includes the merchant name plus a suburb or abbreviated location, which you can match using the station finder at metropetroleum.com.au. Compare the transaction date and time with when you last bought fuel or items at that station. If necessary, call the station directly; most sites can look up recent transactions by date, time, and amount to confirm your purchase.

What should I do if I don’t recognise any Metro Petroleum visits but see a charge on my card?

If you genuinely do not recall purchasing fuel or items at any Metro Petroleum station around the transaction date, treat the charge as potentially unauthorised. Immediately contact your bank or card issuer to report possible fraud, lock or replace your card, and dispute the transaction. You can also reach out to Metro Petroleum via their website with the transaction details so they can help identify the site and cooperate with your bank’s investigation.

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