MILKLAB

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MILKLAB is a North Carolina-based bubble tea and dessert café known for organic boba drinks and hand-rolled ice cream, with locations including south Durham and downtown Durham.

Durham, North Carolina, United States
milklabcafe.com

About MILKLAB

MILKLAB is a specialty beverage and dessert café that focuses on bubble tea, creative milk teas, coffee-based drinks, and hand‑rolled ice cream. Originating in the Triangle area of North Carolina, MILKLAB operates locations in south Durham’s Homestead Market shopping center and in downtown Durham’s Food Hall, along with additional area stores. Their menu emphasizes organic ingredients and non‑powder-based boba teas, as well as visually distinctive rolled ice cream and other sweet treats that appeal to both casual visitors and dessert enthusiasts. ([durhamfoodhall.com](https://durhamfoodhall.com/drink/milklab/?utm_source=openai))

A charge labeled something like “Milklab - Sout Durham Nc” on a card statement typically corresponds to an in‑person purchase at the south Durham MILKLAB shop at 105 W NC‑54, Suite 265, in the Homestead Market center, often for bubble tea, specialty drinks, or rolled ice cream. Customers may see varying amounts depending on the number and size of drinks, add‑ons such as boba or toppings, and whether multiple items were purchased in a single order. In some cases, small temporary authorization holds may appear before the final settled amount posts, especially if a card was opened as a tab while the order was being finalized.

If you have questions about a MILKLAB charge, first check your email or text receipts from the date of the transaction, or any receipts saved from visits to their south Durham or downtown Durham locations. You can also compare the transaction date and amount to times you visited the Durham Food Hall or Homestead Market. For further assistance, visit milklabcafe.com to find location details and contact information, or call the store directly during business hours. If you still don’t recognize the transaction after verifying with family members who may use the card, contact your card issuer to dispute the charge or request a card replacement in case of potential fraud. ([discoverdurham.com](https://www.discoverdurham.com/directory/milklab-homestead-market/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MILKLAB.

  1. Milklab - Sout Durham Nc

Frequently Asked Questions

Why does my statement show a charge from “Milklab - Sout Durham Nc”?

This descriptor usually refers to a purchase at MILKLAB’s south Durham location in the Homestead Market shopping center at 105 W NC‑54, Suite 265, often for bubble tea, milk tea, or hand‑rolled ice cream. Compare the date and amount to your recent visits to that shop. ([discoverdurham.com](https://www.discoverdurham.com/directory/milklab-homestead-market/?utm_source=openai))

What typical purchase amounts might I see from MILKLAB in south Durham?

Common ticket sizes at MILKLAB range from about $6–$15 for a single drink or dessert with toppings, and higher (often $20–$40) if multiple drinks or desserts were purchased in one order. The exact amount depends on drink size, extra boba or toppings, and whether you bought items for more than one person.

Can MILKLAB place a temporary authorization hold on my card?

Yes. Like many cafés, MILKLAB’s payment processor may place a small temporary authorization hold when the card is first run. This hold is usually replaced by the final transaction amount within a few business days and should disappear from your pending activity if it is not captured.

How can I get a receipt or check the details for a MILKLAB charge?

If you paid with a card, ask the south Durham MILKLAB location for a reprinted receipt using the transaction date, amount, and last four digits of your card. You can also look for email or text receipts if you provided contact information at checkout, or review your card’s transaction history in your banking app for the time and date of the visit.

How do I request a refund or resolve a billing error with MILKLAB?

Visit or call the specific MILKLAB location where the purchase occurred—often the south Durham shop for a “Sout Durham Nc” descriptor—and explain the issue with your receipt or bank statement handy. If the store confirms an error, they can usually process a refund back to your card; if you cannot resolve it with them directly, contact your card issuer to open a dispute.

Does MILKLAB offer any loyalty or repeat‑customer discounts that could affect my charges?

Some MILKLAB locations periodically run in‑store promotions or loyalty programs that can discount certain drinks or desserts. These discounts reduce the final amount charged but are not itemized on your bank statement, so check your in‑store or digital receipt to see item‑level pricing and any discounts applied.

Could a family member’s purchase appear under my card as a MILKLAB charge?

Yes. If your spouse, child, or another authorized user has a card linked to your account, any bubble tea or dessert purchase they make at MILKLAB—particularly the south Durham location—will appear on your statement as a MILKLAB charge. Ask authorized users whether they visited MILKLAB around the transaction date.

How can I contact MILKLAB if I still have questions about a charge?

Go to milklabcafe.com and check the Locations or Contact section for phone numbers and email addresses for each store, including south Durham and downtown Durham. Reach out with your transaction date, approximate time, amount, and last four digits of your card so staff can look up the payment in their system. ([wanderlog.com](https://wanderlog.com/place/details/11553825/milklab?utm_source=openai))

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