Mojo Coffee is a New Zealand specialty coffee roaster and café operator founded in 2003, running a network of branded cafés and supplying roasted coffee to retail and wholesale customers.
Mojo Coffee is a New Zealand–owned specialty coffee roaster and café operator founded in Wellington in 2003. The company roasts its own coffee and operates a network of branded cafés across Wellington, Auckland and other major centres, as well as supplying beans, capsules, and brewing gear via its online store at mojo.coffee. In addition to serving espresso-based drinks, food and retail coffee in-store, Mojo also provides wholesale beans to offices, restaurants and cafés, plus corporate coffee solutions, training and equipment supply.
A charge from Mojo Coffee may appear on your bank or card statement after you make a purchase in one of their cafés, buy beans or equipment through their website, or set up a recurring coffee subscription or office supply account. You might see individual café transactions (often small amounts in NZD for coffee and food), online orders for beans or brewing gear, or recurring billing for subscriptions or business accounts. Some banks may show a temporary authorization hold when you first add a card to your online account or place an order, which then falls away once the final amount is settled.
If you’re unsure about a Mojo Coffee charge, start by checking recent café visits, online orders at mojo.coffee, or any coffee subscriptions or office supply arrangements you may have set up. Look for an email receipt from Mojo Coffee in your inbox or bank app, and compare the date and amount on your statement with your recent purchases. For help, you can contact Mojo via the contact form or details listed at mojo.coffee, or inquire at the specific café location where you think you made the purchase. If the transaction still looks unfamiliar, your bank can help you dispute or block the charge while you confirm it with Mojo’s customer service team.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mojo Coffee.
Why do I see a Mojo Coffee charge on my statement when I only bought a coffee in-store?
Most in-store café purchases at Mojo Coffee are processed electronically under the business name “Mojo Coffee” or a variation including the specific location. Even small purchases like a single coffee, snack, or lunch item will appear as a separate card transaction in New Zealand dollars. Check if the transaction date and amount match a recent café visit, including any food or extra coffees purchased for others.
What are typical amounts for Mojo Coffee charges?
Typical single café transactions at Mojo Coffee range from about NZ$5–NZ$15 for coffee and a snack, and up to NZ$30 or more if you purchased multiple drinks, bags of beans, or food items. Online orders for beans, capsules, or brewing gear can range from around NZ$15 for a single bag of coffee to NZ$60+ for larger orders or equipment. Business or office supply invoices may be higher and are usually billed on a regular schedule agreed with the account holder.
Does Mojo Coffee offer subscriptions, and how are they billed?
Mojo Coffee may offer recurring coffee bean subscriptions or regular office coffee deliveries, billed automatically to your saved payment method. These are typically charged on a regular cycle (for example, weekly, fortnightly, or monthly) based on the frequency you choose for deliveries. The charge will usually show as “Mojo Coffee” along with the amount for the beans and any shipping, and will repeat on roughly the same date each billing cycle until you change or cancel the subscription in your account or by contacting support.
How can I cancel or pause a Mojo Coffee coffee bean subscription or regular delivery?
If you created an online subscription through mojo.coffee, log into your account and go to the subscriptions or orders section to change, pause, or cancel your plan before the next billing date. For office or wholesale accounts, you’ll usually need to email or call your Mojo account manager or the contact listed on your invoice to adjust or cancel deliveries. Changes made after an order has already been roasted or dispatched may only take effect from the next cycle, so check the cut-off times noted in your subscription details or confirmation emails.
How do I request a refund or fix an incorrect Mojo Coffee charge?
If you believe you were overcharged, charged twice, or billed for something you didn’t receive, first locate your receipt or order confirmation email with the transaction details. For café purchases, the fastest option is often to return to or call the café location shown on the receipt; for online or account charges, use the contact details or form at mojo.coffee, including your name, card’s last 4 digits, date, amount, and any order number. Mojo’s team can usually reverse duplicate transactions, correct obvious errors, or offer store credit or a refund where appropriate, but bank processing times mean the credit may take a few business days to appear on your statement.
Why do I see a small or pending Mojo Coffee charge that later disappears or changes?
When you place an online order or add a new card, Mojo Coffee’s payment provider may place a temporary authorization hold to verify that your card is valid and has sufficient funds. This can appear as a small or pending amount that later drops off or is replaced by the final charge for your order. If you see multiple pending holds that don’t convert to completed transactions after a few business days, contact Mojo via their website and your bank to confirm whether the payments went through.
How can I get a copy of my receipt or see what was included in a Mojo Coffee charge?
For online purchases, check your email (including spam or promotions folders) for an order confirmation from mojo.coffee, which usually lists every item, quantity, and price. If you created an account, you can also log in to view past orders and invoices. For in-café purchases, a receipt is printed or offered at the time of sale; if you didn’t keep it, the café may be able to reprint or look up a recent transaction if you provide the exact date, approximate time, and amount from your bank statement.
How do I contact Mojo Coffee about a charge on my card?
Visit mojo.coffee and use the contact form or the general contact email and phone number listed there, providing details of the charge (date, amount, last 4 digits of your card, and any reference shown on your bank statement). If you know which café you visited, you can also call or visit that store directly; individual location contact details are usually available on the website. For suspected fraudulent activity, notify your bank immediately to block or replace your card, and then share any relevant information with Mojo’s team so they can investigate transactions processed under their name.