Monkey House Cafe

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Monkey House Cafe is a local café in Strathfield, New South Wales, serving specialty coffee, burgers, sandwiches and light café meals in a casual setting near Strathfield railway station.

Strathfield, New South Wales, Australia
instagram.com/monkeyhouse.strathfield

About Monkey House Cafe

Monkey House Cafe is a local, independently owned café located in Strathfield, New South Wales, close to Strathfield railway station. They specialise in specialty coffee, burgers, sandwiches and light café-style meals in a casual sit-down environment, with takeaway options available. The café focuses on everyday dine-in and takeaway purchases rather than online subscriptions, and most transactions are made in person using EFTPOS/contactless payment terminals. They promote their menu, specials and opening hours primarily via their Instagram page at instagram.com/monkeyhouse.strathfield.

A Monkey House Cafe charge usually appears on your bank or card statement when you pay for coffee, food or drinks in-store. The descriptor may look like “MONKEY HOUSE CAFE STRATHFIELD”, “MONKEY HOUSE STRATHFIELD AUS” or a similar variation, depending on your bank. Charges are typically one-time purchases for individual orders, but you may also see multiple smaller charges on the same day if you made several separate transactions. In some cases, you might see a temporary “pending” amount or small test authorisation when you tap your card, especially for contactless or mobile wallet payments.

If you don’t recognise the charge, first think back to any recent visits to a café near Strathfield station or check receipts, bank notifications or your mobile wallet history for the same date and amount. Compare the transaction date and time with when you may have bought coffee or food there, or check your photos/maps history if you were in the area. To resolve any questions, you can visit the café in person during business hours or reach out via their Instagram account (instagram.com/monkeyhouse.strathfield) and provide the date, approximate time, and amount of the charge so staff can look it up on their EFTPOS terminal records. If the charge still appears incorrect or you suspect card fraud, contact your bank or card issuer to dispute the transaction or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Monkey House Cafe.

  1. ZLR*Monkey House Cafe Strathfield AU

Frequently Asked Questions

Why do I see a charge from MONKEY HOUSE CAFE or MONKEY HOUSE STRATHFIELD on my statement?

This charge is usually from an in-person purchase at Monkey House Cafe in Strathfield, such as coffee, burgers, sandwiches or other café food and drinks. The descriptor your bank shows might appear as “MONKEY HOUSE CAFE STRATHFIELD”, “MONKEY HOUSE STRATHFIELD AUS” or a similar variation. Check whether you visited a café near Strathfield station on the date of the transaction.

Does Monkey House Cafe offer subscriptions or recurring billing?

Monkey House Cafe primarily processes one-time payments for in-store food and beverages and does not typically run subscription or membership billing. If you see repeated charges, it may be because you’re a frequent customer making separate purchases on different days, or because multiple people using the same shared card visited the café. True automated recurring charges are unlikely; if you see something that looks like that, contact the café and your bank to double-check.

What are the typical amounts for Monkey House Cafe charges?

Most Monkey House Cafe transactions are relatively small, reflecting orders like a single coffee or light meal—often ranging from just a few dollars for a drink up to larger amounts for multiple meals or group orders. It’s also common to see round-number totals if you’ve ordered a combo or added a tip. Compare the exact amount with what you’d expect to pay for café food and drinks purchased around Strathfield on that date.

Why is there a pending or slightly different amount from Monkey House Cafe on my card?

Some banks show a temporary ‘pending’ amount when you tap or insert your card, which can occasionally differ slightly from the final settled amount (for example, if the terminal was re-run, an item was added/removed, or you chose to leave a tip). This is a normal card-processing behaviour and the pending amount usually corrects itself within a few business days. If a pending charge does not update or you see two final charges for the same visit, contact both Monkey House Cafe and your bank with the transaction details.

How can I get a copy of my receipt or check what I was charged for at Monkey House Cafe?

If you need a receipt, first check your email, SMS, or mobile wallet (Apple Pay/Google Pay) history, as some terminals can send digital receipts. If you didn’t receive one, visit the café with the date, time, and last four digits of the card used, or message them via instagram.com/monkeyhouse.strathfield so staff can search their EFTPOS records. Be aware there may be limits on how far back they can retrieve transaction details.

How do I request a refund or correct an incorrect Monkey House Cafe charge?

If you believe you were overcharged or charged twice, contact Monkey House Cafe as soon as possible with your bank statement screenshot, the exact amount, and the transaction date and time. The fastest way is usually to visit in person or send a direct message through their Instagram page, explaining the issue. If an error is confirmed, they can process a refund back to your card through their EFTPOS system; if you can’t resolve it with the café, escalate the dispute with your bank or card issuer.

How can I contact Monkey House Cafe about a charge I don’t recognize?

You can reach Monkey House Cafe by visiting their location near Strathfield railway station during opening hours or by contacting them via Instagram at instagram.com/monkeyhouse.strathfield. When you get in touch, have details ready such as the date of the transaction, the exact amount, and the type of card used (Visa, Mastercard, etc.). This information helps staff quickly look up the transaction in their payment terminal and confirm whether the charge is from their venue.

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