Muffin Break

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Muffin Break is an international bakery café franchise serving freshly baked muffins, light meals, and specialty coffee, primarily located in shopping centres across Australia, New Zealand, and the United Kingdom.

Sydney, New South Wales, Australia
muffinbreak.com.au
Owned by Foodco Group Pty Ltd

About Muffin Break

Muffin Break is an international bakery café franchise best known for its freshly baked muffins, barista-made coffee, and light meals such as toasties, wraps, pies, and cakes. Operating primarily in shopping centres and high-footfall retail locations across Australia, New Zealand, and the United Kingdom, each Muffin Break store is locally owned and operated under the wider franchise brand. Many locations also participate in a loyalty program (Muffin Break Rewards), offer gift cards, and provide catering options for meetings, parties, and events. For menus, store locations, and loyalty details, customers can visit muffinbreak.com.au.

A Muffin Break charge generally appears on your bank or card statement after you’ve made an in-store purchase of coffee, food, or baked goods, or when you buy or top up a Muffin Break gift card. The description may look like “MUFFIN BREAK [SUBURB/STORE]” or similar, depending on the specific franchise location, and the amounts are typically small, casual-spend values (for example, around AUD/NZD/GBP $5–$30). You might also see a charge if you placed a catering order, used their app or a digital wallet for payment, or purchased via a third-party delivery platform where the underlying merchant name still shows as Muffin Break. In some cases, a small pending amount may appear as an authorization hold when you tap or insert your card, particularly for contactless or stored-card transactions, and then update to the final purchase total.

If you’re unsure about a Muffin Break charge, first check your recent visits to shopping centres, food courts, or coffee stops, as well as family members who may use your card or have authorized access. Compare the transaction date, time, and amount with any receipts, bank app notifications, or loyalty app history, and look at the statement wording for a suburb or store identifier. To resolve any questions, you can contact the specific store (phone details are often available via the store locator at muffinbreak.com.au) or use the contact form on the Muffin Break website for franchise or gift card issues. For billing disputes or suspected fraud, your bank or card issuer can help block the card and investigate, while Muffin Break or the individual franchisee can assist with confirming in-store transaction records and handling refunds where appropriate.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Muffin Break.

  1. MUFFIN BREAK MANUKAU AUCKLAND NZL
  2. MUFFIN BREAK PORIRUA\SHOP 153 NORTH CITY
  3. MuffinBreakAirportW Airport West AU

Frequently Asked Questions

Why do I see a Muffin Break charge on my bank statement when I don’t remember buying anything there?

Muffin Break stores are commonly located in shopping centres and food courts, and small purchases like coffee, muffins, or a quick snack can be easy to forget. The transaction descriptor usually shows as “MUFFIN BREAK” followed by a suburb or store code, which can help you match it to a recent mall visit. Also check whether a family member, partner, or colleague used your card for a coffee run or catering pick-up.

What are typical Muffin Break charge amounts and how do they usually appear on my statement?

Most Muffin Break transactions are low to moderate amounts, often between about $5 and $30 depending on coffees, food, or multiple items purchased. On your statement, the charge will usually appear as something like “MUFFIN BREAK SYDNEY CBD” or “MUFFIN BREAK [SHOPPING CENTRE NAME]” with the transaction date and the local currency. Larger amounts may indicate a catering order, a bulk purchase of muffins, or buying/adding value to a Muffin Break gift card.

Does Muffin Break offer any subscriptions or recurring billing that could cause regular charges?

Muffin Break does not generally run subscription or membership plans that bill you on a recurring monthly basis; most purchases are one-off in-store transactions. You may, however, see frequent charges if you regularly buy coffee or food at the same store, especially if you have a stored card in your digital wallet or use the same payment method each visit. If you notice a pattern that looks like a subscription, review each transaction date and amount to confirm they line up with individual visits rather than automated billing.

Why do I see a small Muffin Break charge or pending amount that later disappears or changes?

Some card terminals or digital payment systems at Muffin Break locations may place a small temporary authorization hold to confirm your card is valid, particularly for contactless or stored-card payments. This can show as a low-value or slightly different amount in “pending” status before being replaced by the final purchase amount. Authorization holds usually drop off or adjust automatically within a few business days; if a pending hold doesn’t clear, contact your bank and, if necessary, the store where you made the purchase.

How can I get a copy of a receipt or verify a specific Muffin Break transaction?

If you need proof of purchase, first check your email (if you requested a digital receipt) or your Muffin Break loyalty app/account history if you scanned your rewards card. Otherwise, locate the exact transaction date, time, and amount on your bank statement and identify the store name or suburb in the description. You can then contact that specific Muffin Break store directly—providing the date, approximate time, and amount—so they can look up the transaction in their point-of-sale system and reissue or confirm a receipt where possible.

How do I request a refund or resolve being charged the wrong amount at Muffin Break?

Refunds and billing corrections are handled by the individual Muffin Break franchise where the purchase was made. Visit or call the store with your bank statement, card used, and any receipt to explain the discrepancy; many issues, such as being charged twice or receiving the wrong item, can be corrected on-site. If you cannot reach the store or there is a dispute, use the contact form on muffinbreak.com.au with the transaction details, and also speak with your bank or card issuer about initiating a charge dispute if you suspect an error or unauthorized use.

How can I cancel or manage a Muffin Break gift card or loyalty-related charge?

Muffin Break gift cards are generally prepaid and do not generate ongoing charges after the initial purchase or top-up. If you believe a gift card transaction is incorrect, gather the card number, purchase receipt (or statement screenshot), and transaction date, then contact the store where it was purchased or use the customer enquiry form on muffinbreak.com.au. For loyalty program issues (such as points not earning correctly), log into your Muffin Break Rewards account via the website or app and use the support or contact options provided there.

Who should I contact if I suspect a Muffin Break charge is fraudulent or my card has been compromised?

If you do not recognize a Muffin Break transaction and no one with access to your card can account for it, immediately contact your bank or card issuer to report possible fraud, block your card, and request a new one. Your bank can investigate and may open a dispute for the charge. You can also note the location/suburb in the transaction description and inform Muffin Break via the website contact form so they can, where possible, assist with store-level transaction checks or security reviews.

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