Murder Mystery Fun

Entertainment90% confidence

Murder Mystery Fun is an Australian company that produces and hosts interactive murder mystery events for parties, corporate functions, and virtual gatherings, using professional actors and role-play games to entertain guests.

Sydney, NSW, Australia
murdermysteryfun.com.au

About Murder Mystery Fun

Murder Mystery Fun is an Australian entertainment company based in Sydney, NSW, that specialises in interactive murder mystery experiences for private parties, corporate events, team-building sessions, and virtual gatherings. They design themed murder mystery games, supply scripts and character packs, and often provide professional hosts or actors to run the experience. Events can be held at homes, offices, venues, or online, with options ranging from DIY downloadable game kits to fully hosted, customised events suitable for birthdays, hens nights, Christmas parties, and corporate functions.

A charge from Murder Mystery Fun may appear on your bank or card statement if you purchased a murder mystery game kit, booked an event package, paid a deposit for a future function, or settled the final balance for an in-person or virtual event. Some customers may see a pre-event authorization hold when a card is used to secure a booking, which later converts to a full payment or is released after a short period. You might also see charges related to add-ons such as extra character packs, extended time with a professional host, upgraded themes, or last-minute guest increases. If you booked via their website, the charge is usually processed at the time of purchase or according to the payment schedule outlined in your booking confirmation.

To verify the charge, search your email for receipts or booking confirmations from “Murder Mystery Fun” or from their website, murdermysteryfun.com.au, and compare the amount and date with your statement. If you’re still unsure, visit their website and use the Contact or Booking Support page to reach out with your name, event date, and amount charged so they can locate your order. Common billing issues—such as duplicate bookings, changes in guest numbers, or confusion between a deposit and final payment—are typically resolved by reviewing your invoice and event agreement; in many cases they can adjust or clarify the charge, or discuss options such as rescheduling, credits, or partial refunds in line with their policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Murder Mystery Fun.

  1. SQ *MURDER MYSTERY FUN Blair Athol AUS

Frequently Asked Questions

Why was I charged by Murder Mystery Fun when my event hasn’t happened yet?

Murder Mystery Fun often requires payment of a deposit or full amount in advance to secure your preferred date, host, and theme. This means the charge may appear on your statement days or weeks before the event occurs. Check your booking confirmation for the payment schedule, which typically explains the deposit amount and any remaining balance due before the event date.

What are typical costs for Murder Mystery Fun events and game kits?

Charges from Murder Mystery Fun usually relate either to a downloadable DIY game kit or a professionally hosted event package. DIY kits tend to be lower, one-time amounts, while hosted events are higher and may be paid as a deposit plus a later balance. To see exact pricing for your booking, refer to the quote or invoice emailed to you and the pricing details on murdermysteryfun.com.au for your chosen theme and group size.

Why do I see two Murder Mystery Fun charges around the same date?

It’s common to see one charge for a deposit and another for the final balance when booking a hosted murder mystery event. In some cases, you might also see a temporary authorization hold that later changes into the final charge once your booking is confirmed. Compare the amounts to your invoice—often the smaller amount is the initial deposit and the larger amount is the remaining event cost or any add-ons you requested.

How can I change, cancel, or reschedule my Murder Mystery Fun booking?

To modify or cancel your booking, contact Murder Mystery Fun directly using the details on the Contact or Booking page at murdermysteryfun.com.au, and provide your name, event date, and booking reference. Their ability to reschedule or refund will depend on how close you are to the event date and the terms you agreed to at booking. In many cases, they can help you move the date or adjust guest numbers, although late changes may incur fees.

How do I request a refund or query an unexpected charge from Murder Mystery Fun?

If you believe you were incorrectly charged, first review your booking confirmation and any follow-up emails to check for deposits, final payments, or add-ons you may have approved. If the charge still looks wrong, visit murdermysteryfun.com.au and use their contact form or listed email/phone to request a billing review, including a screenshot of the charge and your booking details. They will investigate, explain what the charge relates to, and let you know if a refund, credit, or adjustment is possible under their policies.

Does Murder Mystery Fun have subscriptions or recurring charges?

Murder Mystery Fun typically operates on a per-event or per-purchase basis rather than ongoing monthly subscriptions. However, businesses that run regular events with them may have repeated bookings, so you could see charges at intervals if you’ve scheduled multiple functions. If you see repeated charges you don’t recognise, contact them with the dates and amounts so they can confirm whether these relate to separate events or purchases.

Why is there a pending or small temporary charge from Murder Mystery Fun on my card?

A small or pending charge can occur as a card authorization when you make a booking or update your payment details with Murder Mystery Fun. This is a standard banking practice to verify that your payment method is valid and usually either converts into the final payment or disappears from your statement within a few business days. If the pending amount doesn’t clear or is higher than expected, contact your bank and then reach out to Murder Mystery Fun with a copy of the transaction.

How can I get a copy of my Murder Mystery Fun invoice or receipt for my records?

Invoices and receipts are normally emailed to the address you used when making your booking or purchasing a game kit. Check your inbox and spam folders for messages from Murder Mystery Fun or murdermysteryfun.com.au. If you can’t find them, contact their support through the website and request a copy, providing your name, event date, and the last four digits of the card used so they can locate the correct transaction.

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