Murrays Australia Limited

Transit90% confidence

Murrays Australia Limited, trading as Murrays Coaches, is a private Australian coach operator providing intercity coach services, charter services, and tour transport across eastern Australia.

Sydney, New South Wales, Australia
murrays.com.au

About Murrays Australia Limited

Murrays Australia Limited, trading as Murrays Coaches, is a major private coach operator based in Sydney, New South Wales, serving routes and charter services across eastern Australia. They operate express intercity coach services (including popular routes such as Canberra–Sydney and Canberra–Sydney Airport), as well as charter and tour transport for schools, sporting clubs, corporate groups, events, and inbound tour groups. Tickets can typically be purchased online via murrays.com.au, through their customer service team, or at selected agents, with both single and return fares available. The company operates a large modern coach fleet with a focus on comfort, safety, and long-distance travel.

A charge from “Murrays Australia Limited” or “Murrays Coaches” on your bank or card statement usually relates to the purchase of an intercity coach ticket, a return trip, or payment for a charter/coach hire service. You may also see a charge if you booked a group trip, paid a deposit for a charter, or amended an existing booking (such as changing dates or passenger names where fees apply). Some banks may briefly display a small authorization hold when you first enter your card details on the Murrays booking system; this is a temporary verification and is typically reversed automatically. Recurring or repeated charges can occur if you regularly book the same route (for example, weekly or monthly travel between cities) or if multiple passengers were paid under a single card.

If you don’t recognize a Murrays Australia Limited charge, first check your email for booking confirmations from Murrays (including your spam/junk folder), as online bookings generate an itinerary and receipt sent to the email address used at checkout. Compare the transaction date and amount with any recent or upcoming travel, school trips, or group events you or a family member may have taken that used a coach. For questions about a specific charge, contact Murrays via the details on their website (murrays.com.au) or call their customer service number within Australia (commonly listed as 13 22 51); provide your full name, travel date, and last four digits of the card so they can locate the booking. If you still suspect an error or unauthorized use after speaking with Murrays, contact your bank or card issuer to dispute the transaction and secure your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Murrays Australia Limited.

  1. Murrays Australia Limi Red Hill AU

Frequently Asked Questions

Why was I charged by Murrays Australia Limited even though I don’t remember booking a coach ticket?

Many Murrays charges come from online bookings made for intercity travel, school excursions, sporting trips, or group travel where one person pays on behalf of others. Check with family members or colleagues who may have used your card (with permission) to pay for a trip. Search your email (and spam) for “Murrays Coaches” or “Murrays Australia Limited” around the transaction date to locate the e-ticket or booking confirmation. If you still can’t identify the trip, contact Murrays with the transaction date and amount so they can trace the booking.

What are typical amounts I might see from Murrays Coaches on my bank statement?

Typical one-way fares on popular routes (such as Canberra–Sydney or Canberra–Sydney Airport) can range roughly from a few tens of dollars to higher amounts in peak times or for last-minute bookings. You may see higher figures if you booked return travel for multiple passengers or paid for a private charter or group hire. The description may show as “MURRAYS AUSTRALIA LTD,” “MURRAYS COACHES,” or similar, depending on your bank. Exact fares and fees are shown at the time of booking and on your emailed receipt.

Can Murrays Coaches charges be recurring or look like a subscription?

Murrays does not generally operate a monthly subscription service for regular passengers; each ticket or charter is usually charged as a separate transaction. However, if you frequently book the same route (for example, commuting between Canberra and Sydney each week), your statement may show similar amounts at regular intervals that can look like a subscription. Review the transaction dates to see if they match your travel history or booking confirmations. If charges appear on a schedule you don’t recognize, contact Murrays and your bank to investigate.

How do I change, cancel, or get a refund for a Murrays ticket or charter booking?

Changes and cancellations are subject to the fare rules and conditions you agreed to at the time of booking, which can vary by ticket type and service. In many cases, changes must be made prior to departure and may incur a fee, and some discounted fares may be non-refundable but changeable to another date or time. To request a change or cancellation, contact Murrays via the details on your confirmation email or through the contact page on murrays.com.au, quoting your booking or reference number. Refund eligibility and any fees will be confirmed by Murrays according to their current terms and conditions.

Why do I see a small or duplicate pending charge from Murrays on my card?

When you enter your card details on the Murrays online booking system, your bank may place a temporary authorization hold to verify the card. This can appear as a small or duplicate pending amount, but it is usually reversed automatically and does not become a final charge. Only the completed ticket or charter payment should remain as a posted transaction. If a pending hold does not drop off after several business days, contact your bank and provide details of the Murrays booking.

How can I get a copy of my Murrays Coaches receipt or booking details for a charge I see?

Receipts and itineraries are normally emailed automatically at the time of booking to the address you entered at checkout. First, search your inbox (and spam folder) for “Murrays Coaches,” “Murrays Australia Limited,” or your travel date. If you can’t find it, contact Murrays via murrays.com.au or by phone and provide your name, approximate travel date, route, and the last four digits of the card that was charged; they can usually resend the confirmation. Keep in mind privacy rules may mean they can only disclose details to the person named on the booking or an authorized contact.

How do I contact Murrays Coaches about an unrecognized or incorrect charge?

Visit murrays.com.au and go to the Contact or Help section to find current phone numbers, email addresses, and online enquiry forms for customer service. If you are in Australia, you can usually call their central reservations or customer service line (often listed as 13 22 51) during business hours for booking and billing assistance. Have your transaction date, exact amount, and the name on the card ready so staff can locate the payment. If Murrays confirms that the charge is not linked to any booking in your name, contact your bank or card issuer immediately to report possible unauthorized use.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare Murrays Australia Limited

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you