About National Cancer Foundation
National Cancer Foundation is an Australian health promotion charity based in Adelaide, South Australia, dedicated to reducing the impact of cancer in the community. Through cancerfoundation.org.au, the organisation supports cancer research, provides patient and family accommodation close to treatment centres, offers financial assistance to those experiencing hardship during treatment, and runs education and awareness programs. As a registered charity, it relies on public donations, corporate support, community fundraising, bequests, and grants to fund its programs.
A charge from National Cancer Foundation may appear on your bank or card statement if you made a one-off donation, set up a recurring monthly or annual donation, sponsored someone’s fundraising page, purchased tickets or merchandise from a charity event, or responded to a mail, phone, or online appeal. You might also see a charge if you agreed to become a regular giver after speaking with a street fundraiser or phone representative, or if an existing recurring donation was updated to a new card. In some cases, you may notice a small temporary “pending” amount when you first enter your card details online, which is an authorization check that should drop off after a short period.
If you’re unsure about a National Cancer Foundation charge, start by checking recent emails for donation receipts, event confirmations, or fundraising sponsorships from an @cancerfoundation.org.au address, and review your bank statement description for details like “donation,” “appeal,” or “recurring gift.” You can log into any donor or fundraising account you created via cancerfoundation.org.au to review your giving history, or contact the Foundation directly using the phone number and contact form listed on their website with your full name, amount, and date of the charge so they can locate the transaction. Common issues—such as forgotten recurring donations, duplicate donations after refreshing a web page, or outdated card details—are usually resolved by adjusting or cancelling the donation schedule, issuing a partial or full refund where appropriate under their donation and refund policy, or correcting your payment information.