Natural Living

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Natural Living is an independent health food store in Belconnen’s Capital Food Market, selling natural and organic foods, supplements, and wellness products, and historically operating as a health food shop and café. The business trades under the company WILDER (ACT) PTY LTD.

Belconnen, Australian Capital Territory, Australia

About Natural Living

Natural Living is an independent health food store located in Shop T30 at Capital Food Market, 10 Market Street, Belconnen, ACT, Australia. The store focuses on high‑quality natural and organic foods, nutritional supplements, eco‑friendly household items, and wellness products for body, mind, and home. Staff are described as knowledgeable and focused on supporting customers’ wellbeing, and Natural Living is a long‑standing stockist for a range of Australian natural brands. The store’s listed contact phone number is +61 (02) 6251 1557, and typical trading hours are Wednesday to Sunday, 8:00 am to 6:00 pm (closed Monday and Tuesday).([capitalfoodmarket.com.au](https://capitalfoodmarket.com.au/natural-living/?utm_source=openai))

A "Natural Living" or "WILDER (ACT) PTY LTD" charge on your bank or card statement usually indicates an in‑store purchase made at this Belconnen health food shop. Most transactions are one‑time payments for groceries, supplements, personal care or household items, but you might also see charges for special orders, bulk purchases, or gift vouchers. The amount can vary widely depending on your shop, so a single larger total (for example, a weekly grocery or supplement stock‑up) may appear as one combined transaction. Natural Living does not typically run online subscription programs; recurring charges are more likely to be regular in‑person visits billed separately each time. Occasionally you may see a temporary “pending” or small test amount when your card is first processed or if a point‑of‑sale transaction has not yet fully settled.

To verify or resolve questions about a Natural Living charge, start by checking recent receipts from visits to Capital Food Market in Belconnen and comparing the transaction date and amount to your statement. If you still don’t recognize the charge, contact the store directly on +61 (02) 6251 1557 during their business hours (Wednesday–Sunday, roughly 8:00 am–6:00 pm) and ask them to look up the transaction using the date, amount, and last four digits of your card.([cylex-australia.com](https://www.cylex-australia.com/company/natural-living-25063895.html?utm_source=openai)) If you suspect an error—such as being charged twice, being billed for items you didn’t receive, or an incorrect amount—ask the store for a copy of the receipt and their refund or correction process; if it can’t be resolved with the merchant, you can then contact your bank or card issuer to dispute the transaction. For any ongoing issues, keep copies or photos of receipts and screenshots of your statement so both Natural Living and your bank can investigate more quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Natural Living.

  1. WILDER ACT PTY LTD FYSHWICK AUS

Frequently Asked Questions

What types of purchases usually show up as a Natural Living charge?

Natural Living charges typically come from in‑store purchases at their health food shop in Capital Food Market, Belconnen—this can include organic groceries, snacks, supplements, body care, and eco‑friendly household products. If you made a purchase at Capital Food Market (10 Market Street, Belconnen) and used a card, the transaction may appear as “NATURAL LIVING BELCONNEN” or refer to their trading company, WILDER (ACT) PTY LTD.([capitalfoodmarket.com.au](https://capitalfoodmarket.com.au/natural-living/?utm_source=openai))

Does Natural Living offer subscriptions or ongoing billing plans?

Natural Living primarily operates as a physical retail store, and most customers are charged per visit at the checkout rather than through an online subscription model. If you see multiple charges over time, they are usually separate in‑store purchases, not an automatic subscription. If you believe you are being billed on a schedule you didn’t authorize, contact the store directly to confirm their records and then speak with your bank if needed.([capitalfoodmarket.com.au](https://capitalfoodmarket.com.au/natural-living/?utm_source=openai))

What are common amounts for Natural Living transactions?

Because Natural Living is a health food and wellness retailer, charge amounts can range from small purchases (around AUD $10–$30 for a few items) to higher totals (AUD $50–$200 or more) for larger grocery shops or premium supplements. It’s common for a full shop to appear as one combined total payment on your statement. If the amount looks higher than expected, consider whether you bought multiple supplements or bulk items in a single visit, which can increase the total. (These figures are typical examples, not official price lists.)

Why do I see a pending or duplicate Natural Living charge on my statement?

You may occasionally see a pending Natural Living transaction if the payment is still being processed by your bank or card network. In some cases, a terminal error or card re‑swipe can temporarily create what looks like a duplicate charge; typically, one of these will drop off once settlement completes. If both charges fully post, call Natural Living with your receipt and transaction details so they can confirm whether a duplicate occurred and, if so, arrange a correction or refund as appropriate, and then follow up with your bank if needed.

How can I contact Natural Living about a charge I don’t recognize?

You can reach Natural Living by phone at +61 (02) 6251 1557 during their standard trading hours (Wednesday to Sunday, generally 8:00 am–6:00 pm).([cylex-australia.com](https://www.cylex-australia.com/company/natural-living-25063895.html?utm_source=openai)) When you call, have your bank statement handy with the exact date, amount, and the last four digits of your card so staff can search their point‑of‑sale records. You can also visit the store in person at Shop T30, Capital Food Market, 10 Market Street, Belconnen, ACT 2617 if you live nearby.([capitalfoodmarket.com.au](https://capitalfoodmarket.com.au/natural-living/?utm_source=openai))

How do I request a refund or correction from Natural Living?

Refunds and corrections at Natural Living are handled according to the store’s own policies and Australian consumer law. In practice, you’ll usually need proof of purchase (a paper or digital receipt or a clear statement entry) and an explanation of the issue—such as being overcharged, charged twice, or receiving the wrong item. Contact the store by phone or in person first so they can verify the transaction in their system and advise whether they can reverse or adjust it at the register, or if you should instead lodge a dispute with your bank. Keep documentation of your communication and any updated receipts in case your bank requests evidence.

Can I cancel a special order or lay‑by placed with Natural Living?

If you arranged a special order, bulk order, or lay‑by through Natural Living and see a related charge, the exact cancellation terms will depend on what you agreed with staff at the time—such as any deposits or non‑refundable components. Call the store with your order details or visit in person to ask whether the order can be changed or cancelled and if any fees apply. If a special‑order charge was taken in error (for example, your order was cancelled but still billed), ask for written confirmation of the mistake and a refund so you can also follow up with your bank if necessary.

What should I do if someone else in my household used my card at Natural Living?

It’s common for partners or family members to use a shared card for everyday shopping at places like Natural Living, which may result in a charge you don’t immediately recognize. Before disputing the transaction, check with anyone who has access to your card to see if they visited Capital Food Market in Belconnen around that date. If no one acknowledges the purchase and you still suspect unauthorized use, notify your bank or card issuer right away to secure your card and start a fraud investigation, and advise Natural Living in case they’re asked to provide a receipt or signature copy.

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