Question 1

Why do I see a Nevermind Bar charge on my statement if I only opened a bar tab?

Accepted Answer

When you open a bar tab at Nevermind Bar, the venue may place a temporary pre-authorisation hold on your card to confirm it’s valid and to secure a limit for the tab. This hold can appear as a separate pending charge that may be higher than your final spend. Once the tab is closed and the final amount is processed, the original hold is usually released within a few business days by your bank. If the hold doesn’t drop off, contact both Nevermind Bar (with your tab date and name) and your bank to investigate.

Question 2

What are typical charge amounts from Nevermind Bar?

Accepted Answer

Most Nevermind Bar transactions are for individual food and drink purchases, bar tabs, or small event ticket fees, all billed in Australian dollars (AUD). A casual visit might show as a single payment or tab in the tens to low hundreds of dollars, depending on group size and drinks ordered. Larger amounts can be related to function deposits, minimum-spend bookings, or large group tabs. If the amount seems much higher than your visit, check if a gratuity was added or if multiple rounds were kept on one tab.

Question 3

Why is there a Nevermind Bar transaction even though I paid with cash?

Accepted Answer

If you see a Nevermind Bar transaction but remember paying in cash, it may be a card pre-authorisation from when staff briefly took your card to open a tab or verify age/ID with a payment terminal. In some cases, a pending hold can remain visible even if the final bill was settled in cash. This pending amount should automatically reverse within a few business days and not become a completed charge. If it posts as a completed transaction, contact the venue with your visit details so they can check their till and refund if appropriate.

Question 4

Can Nevermind Bar charges be recurring or show up regularly each week or month?

Accepted Answer

Nevermind Bar does not typically run ongoing “subscriptions” like streaming services, but you may see repeat charges if you attend regular events such as weekly trivia, drag bingo, or band nights and use the same card. If you’ve arranged a private function or event package, there may be staged payments (e.g., deposit and final balance) that look like recurring charges. Review your calendar and emails for event bookings or bar tabs on the same nights. If you suspect an unintended repeat charge, contact the venue directly with the dates and amounts.

Question 5

How do I get a copy of my receipt or tax invoice from Nevermind Bar?

Accepted Answer

If you need an itemised receipt or tax invoice, check first whether you received an emailed receipt from the payment terminal or booking system at the time of purchase. If not, visit nevermindbar.com.au to find their contact details and reach out with your name, the last four digits of your card, transaction date and time, and the exact amount. The team can usually retrieve an electronic copy from their point-of-sale system and email it to you. For function bookings, refer to any invoice or booking confirmation originally sent when you secured the event.

Question 6

How can I dispute a Nevermind Bar charge or request a refund?

Accepted Answer

To query or dispute a charge, contact Nevermind Bar directly using the phone or email listed on nevermindbar.com.au, providing a screenshot of the charge, the date, and the amount. They can check their transaction logs and bar tabs to confirm what was billed and correct any clear errors, such as accidental double-charges or incorrect amounts. If a refund is approved, it will usually be processed back to the same card, and your bank may take several business days to show it. If you believe a charge is fraudulent and cannot resolve it with the venue, contact your bank or card issuer to raise a formal dispute or chargeback.

Question 7

Why do I see a small or duplicated Nevermind Bar charge that later disappears?

Accepted Answer

Small amounts or what look like duplicate charges from Nevermind Bar are often temporary authorisation holds placed by the payment terminal or an online booking/ticketing partner to verify your card. These can appear as separate pending transactions but are not actual completed charges and should disappear automatically once your bank releases the hold. You should only be left with the final, settled amount for your visit or booking. If both the hold and the final charge settle and remain, contact the venue with your statement details so they can review and, if necessary, process a refund.

Question 8

How can I contact Nevermind Bar about a charge I don’t recognise?

Accepted Answer

Go to nevermindbar.com.au and use the contact information provided (typically a phone number and/or email address for general enquiries or bookings). When you reach out, include your full name, the date and time of the transaction, the exact amount in AUD, and the last four digits of the card used; this helps staff locate the charge quickly. If you’re local, you can also visit the bar during opening hours with your bank statement and ID, and staff may be able to investigate on the spot. If they confirm no matching transaction exists on their system, follow up with your bank to report possible card misuse.

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