New York Life Insurance Company

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New York Life Insurance Company is a major U.S. mutual life insurer offering life insurance, annuities, and related financial protection products. The Tampa, FL operations center at 8641 Henderson Road handles various policy administration and billing functions.

New York, NY
newyorklife.com

About New York Life Insurance Company

New York Life Insurance Company is one of the largest and oldest mutual life insurance companies in the United States. It provides term and permanent life insurance, annuities, long‑term care solutions, and other protection and retirement products to individuals, families, and businesses. In addition to its New York headquarters, New York Life operates service and operations centers around the country, including a large facility at 8641 Henderson Road in Tampa, Florida, which supports policy service, claims, and billing operations for certain lines of business.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

A card charge with a descriptor like "NEW YORK L TAMPA FL 8641" typically relates to a premium payment or policy‑related transaction processed through New York Life’s Tampa operations center at 8641 Henderson Road, often for life insurance or annuity products (including programs underwritten by New York Life such as the AARP Life Insurance Program). These may be recurring premium drafts, one‑time payments, or adjustments tied to policy changes. Because New York Life routes certain mail and billing through Tampa P.O. boxes and the Henderson Road address, the city and number can appear in electronic billing descriptors even if your agent or policy is based elsewhere.([nylaarp.com](https://www.nylaarp.com/Claims?utm_source=openai))

If you have questions about a New York Life charge, start by logging into your New York Life online account or app to review recent payments and billing history, or checking your paper/email billing notices for matching amounts and dates. If you still can’t identify the charge, contact New York Life customer service using the phone numbers or mailing addresses on your policy documents or through the official newyorklife.com "Contact Us" page, referencing the last four digits of the card and transaction date so they can locate the payment. You can also speak with your New York Life agent, who can see your policy status and premium schedule and help correct billing issues, refund erroneous payments when appropriate, or update your payment method to prevent future confusion.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to New York Life Insurance Company.

  1. new york l tampa fl 8641

Frequently Asked Questions

Why does my statement show a charge from “NEW YORK L TAMPA FL 8641”?

This descriptor typically indicates a premium or policy‑related payment processed by New York Life Insurance Company through its Tampa, Florida operations center at 8641 Henderson Road. Even if your policy was purchased elsewhere, some billing and servicing functions are centralized in Tampa, so the city and address often appear in transaction details.([nylaarp.com](https://www.nylaarp.com/Claims?utm_source=openai))

What types of products could a New York Life Tampa charge be related to?

Charges routed through the Tampa address may be tied to individual life insurance policies, annuities, and certain group or association programs underwritten by New York Life, such as AARP‑branded life insurance products. It is most often a scheduled premium, a one‑time catch‑up payment, or a billing adjustment on an existing policy rather than an unrelated service.([nylaarp.com](https://www.nylaarp.com/Claims?utm_source=openai))

How can I confirm which policy a New York Life Tampa charge belongs to?

Log in to your New York Life online account or mobile app to view your policies and recent payments, then compare the transaction date and amount with your bank or card statement. If you have multiple policies or can’t match it, call New York Life customer service at the numbers listed on the official Contact Us page or on your policy documents and provide the transaction date, card type, and amount so they can locate the exact policy.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

Is the New York Life Tampa 8641 charge recurring?

In many cases it is recurring, such as monthly, quarterly, or annual life insurance or annuity premiums set up on automatic deductions. However, you may also see occasional one‑time charges for reinstatements, policy changes, or catch‑up premiums. Check your policy’s billing mode (monthly, quarterly, semiannual, annual) in your online account or billing notice to see how often you should expect payments.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

How do I change or cancel automatic premium payments that are billing through Tampa?

To change or cancel automatic drafts, log in to your New York Life account and go to the payments or billing section to update or disable your payment instructions. If you prefer assistance, call Policy Services at the phone number on your bill or on the Contact Us page and request a change to your payment method or billing mode; your agent can also submit these changes on your behalf. Keep in mind that cancelling premium payments may affect your coverage, so ask how the change impacts your policy before stopping payments.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

How do I request a refund for an incorrect or duplicate New York Life Tampa charge?

First verify that no other household member or employer benefits program authorized the payment. If it appears to be incorrect or duplicated, contact New York Life customer service with your policy number and transaction details and ask them to review the charge. If they determine it was posted in error or after a valid cancellation, they can typically reverse or refund the payment back to the original card or bank account. Keep any written confirmation or email they provide in case your bank needs documentation.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

Why is there a pending or small test charge related to New York Life on my card?

When you add a new card or bank account for premium payments, New York Life or its payment processor may place a temporary test or authorization charge to validate the payment method. These small holds usually disappear or reverse automatically within a few business days and are not actual premiums. If a small amount remains posted, contact New York Life billing support to have it reviewed.([secure3.billerweb.com](https://secure3.billerweb.com/nyl/epp_contact.htm?utm_source=openai))

How can I contact New York Life about a charge if I suspect fraud or don’t recognize it at all?

If you do not recognize the charge, immediately call New York Life using the customer service numbers on newyorklife.com or on your policy paperwork and ask them to search for any policies linked to your name, address, or card details. At the same time, you may wish to notify your bank or card issuer, who can block future attempts while New York Life investigates. If New York Life confirms they have no account tied to you, treat the transaction as potential card fraud with your financial institution.([newyorklife.com](https://www.newyorklife.com/contact-us?utm_source=openai))

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