Niccolo Coffee is a Melbourne-based specialty coffee roaster and café, operating a combined roastery, espresso bar, and retail space in Cremorne while supplying wholesale coffee, equipment, and subscriptions across Australia and abroad.
Niccolo Coffee is a Melbourne-based specialty coffee roaster and café, known for its Cremorne roastery and espresso bar where they roast, brew, and retail their own blends and single origins. From this site they serve espresso-based drinks, filter coffee, pastries, and retail bags of beans, as well as brewing gear for home. Beyond the café, Niccolo Coffee supplies wholesale beans and equipment to cafés and restaurants across Australia and ships retail coffee orders and subscriptions domestically and to selected international destinations via their online store at niccolo.com.au.
A Niccolo Coffee charge may appear on your bank or card statement if you purchased coffee or food in their Cremorne café (often via a tap-and-go terminal), ordered beans or brewing equipment online, or signed up for a recurring coffee subscription. You might also see a charge if you placed a wholesale or corporate order, bought a gift card, or renewed a subscription you’d previously set to auto-renew. In some cases, small temporary authorization holds or pending amounts can appear when you add or update a card for an online account; these are used to verify your card and usually disappear within a few business days.
To verify a Niccolo Coffee charge, start by checking emails from niccolo.com.au for order confirmations or subscription renewals, and compare the billed amount and date with your receipts. If the charge came from the Cremorne café, your bank statement might show a descriptor like “NICCOLO COFFEE CREMORNE” or similar; match this with the day you visited. For questions about billing, refunds, or cancellations, contact Niccolo Coffee via the contact or support form on niccolo.com.au and include your full name, transaction date, amount, and last four digits of the card used. Common issues—such as duplicate taps, forgotten subscriptions, or orders placed under a different family member’s name—are usually resolved by providing a copy of your statement and any order emails so the team can locate and adjust the transaction if needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Niccolo Coffee.
Why do I see a Niccolo Coffee charge on my statement when I only visited their café once?
Niccolo Coffee operates a café and roastery in Cremorne that uses card terminals where a single tap can take a few hours to settle and appear on your statement. If you visited recently for coffee, food, or beans and paid by card, the charge will usually show as “NICCOLO COFFEE” or “NICCOLO COFFEE CREMORNE.” Check the transaction date against the day and approximate time of your visit, including any takeaway or multiple orders on the same day.
What are common amounts Niccolo Coffee might charge my card?
In-store café purchases typically range from small amounts for a single coffee (often under AUD $10) up to higher totals for multiple drinks, food, or bags of beans. Online orders through niccolo.com.au can range from roughly AUD $15–$30 for a single retail bag (plus shipping) to larger amounts for multi-bag orders, brewing gear, or wholesale invoices. Subscription charges are usually regular, repeating amounts based on the size and frequency of your plan (for example, one or more bags every 1–4 weeks).
Why am I being charged regularly by Niccolo Coffee every few weeks or each month?
Niccolo Coffee offers recurring coffee subscriptions through niccolo.com.au, where you choose beans, bag size, and delivery frequency (such as weekly, fortnightly, or monthly). If you signed up for a subscription or a gift subscription with auto-renew enabled, your card will be billed automatically on each renewal date. Log into your Niccolo Coffee online account to see your active subscriptions, next billing date, and order history.
How do I cancel or pause my Niccolo Coffee subscription?
To cancel or pause a recurring Niccolo Coffee subscription, sign in to your account at niccolo.com.au and go to the subscriptions or account management section. From there you can adjust delivery frequency, skip an upcoming order, pause indefinitely, or cancel outright before the next billing date. If you can’t access your account or need help with a time-sensitive change, contact Niccolo Coffee via their website contact form with your name, email used for the subscription, and recent order number.
How can I request a refund or dispute a Niccolo Coffee charge I don’t recognise?
First, check your email for any order confirmations, subscription renewals, or receipts from niccolo.com.au, as well as recent café visits that match the amount. If you still don’t recognise the charge or believe you were billed incorrectly (for example, a duplicate tap or wrong amount), contact Niccolo Coffee through the support/contact page on their website and provide your statement screenshot (with sensitive details obscured), transaction date, amount, and last four digits of your card. They can investigate the transaction in their point-of-sale or e-commerce system and, if an error is confirmed, process a refund or adjustment back to your original payment method.
Why do I see a small pending or $0 Niccolo Coffee charge on my card?
A small pending amount or $0 authorisation from Niccolo Coffee can occur when you add or update your card for an online purchase or subscription. This is a standard card verification step used by payment processors to confirm your card is valid; it is not an actual sale. These authorisation holds usually disappear automatically within a few business days and will not result in a posted charge if no order is completed.
How does Niccolo Coffee handle shipping, billing, and failed payments for online orders?
Online orders at niccolo.com.au are typically charged at checkout, and your card is billed immediately for the order total plus any shipping fees shown. For subscriptions, your card is billed on the renewal date before each roast-and-dispatch cycle; if a payment fails (for example, expired card), Niccolo Coffee may retry the charge and send an email prompting you to update your payment details. Your coffee will usually not ship until payment succeeds, so updating your card promptly in your account helps avoid gaps in deliveries.
How can I contact Niccolo Coffee about a charge or get a copy of my invoice?
You can reach Niccolo Coffee via the contact form or support details listed on their website at niccolo.com.au, where you can request help with billing, receipts, and account access. When contacting them, include your full name, email address used for the order, approximate charge amount, transaction date, and whether the purchase was made in-store or online. For online orders, you can often retrieve invoices and order history by logging into your account and checking your past orders section.