Nouria Energy

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Nouria Energy is a regional convenience store and gas station chain in the Northeastern United States, operating fuel stations, c-stores, and some quick-service food locations.

Worcester, Massachusetts, USA

About Nouria Energy

Nouria Energy is a privately owned convenience store and fuel retailer based in the Northeastern United States, operating under the Nouria and Shell brands, among others. Its locations typically combine gas pumps with a convenience store that sells snacks, beverages, basic groceries, tobacco products, lottery, and grab‑and‑go food. Many sites also feature car washes or co‑branded quick‑service restaurant concepts.

A charge labeled “nouria” on your card statement most likely comes from a purchase at one of these gas stations or convenience stores—this could be fuel at the pump, in‑store items, a car wash, or a small food purchase. Fuel purchases may initially appear as a preauthorization hold (often a fixed amount like $75–$150) before settling to the actual transaction total. If you used a mobile wallet or pay‑at‑pump terminal, the descriptor may simply show as “nouria” without the specific address.

If you have questions about a Nouria charge, start by matching the transaction date and amount with any gas or convenience purchases you made in the Northeast U.S. that day. You can usually find the store’s address and phone number on the fuel receipt or by searching “Nouria” plus the city shown on your statement. For disputes, incorrect amounts, or refund issues, contact the specific Nouria location first; if that does not resolve the issue, you can reach out via the contact form or phone number on their official website, and if needed, follow up with your card issuer to initiate a formal dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Nouria Energy.

  1. nouria

Frequently Asked Questions

Why did Nouria charge a higher amount than the fuel I actually pumped?

Nouria, like many gas stations, may place a temporary preauthorization hold on your card when you pay at the pump—often a set amount such as $75–$150—to verify funds. Once the transaction finalizes, this hold is replaced by the actual fuel amount you purchased, usually within a few business days.

Why do I see multiple charges from Nouria for the same day?

Multiple same‑day charges can occur if you made more than one stop (for example, fuel and then a separate in‑store purchase), or if an initial preauthorization hold is still visible alongside the final settled transaction. The duplicate‑looking hold should automatically fall off after the bank’s processing period.

How can I get a receipt or verify a purchase made at a Nouria location?

To obtain or verify a receipt, contact the specific Nouria store where you made the purchase, providing the date, approximate time, and last four digits of your card. You can often identify the store by checking your statement for the city or by recalling which Nouria or Shell‑branded station you visited that day.

How do I request a refund or correct an incorrect Nouria charge?

If you believe you were overcharged or billed in error, visit or call the Nouria location where the transaction occurred with your receipt and card statement. Store management can often process corrections or refunds. If the store cannot resolve it, contact Nouria customer service through the form or phone listed on nouriaenergy.com and, if necessary, follow up with your card issuer to dispute the charge.

Does Nouria run recurring or subscription charges?

Nouria does not typically offer consumer subscription or recurring billing services; most charges are one‑time fuel, in‑store, or car wash purchases. If you see what appears to be a recurring Nouria charge, review your recent fuel and car wash activity and contact the location or your bank to investigate.

Why is there a small pending Nouria charge on my card?

A small pending Nouria charge may be an authorization test amount used by the payment processor to confirm your card is valid, especially for pay‑at‑pump or contactless transactions. This amount is temporary and should disappear or be adjusted to the correct total once the transaction settles.

How can I contact Nouria about a billing or charge issue?

You can contact the individual Nouria store using the phone number shown on your receipt or by searching the location online. For broader billing concerns, use the contact information provided on nouriaenergy.com—typically a customer service phone number and an online contact form—to submit details about your transaction.

Why does the descriptor only say “nouria” without a city or state on my statement?

Some banks abbreviate merchant descriptors, so a charge may show only as “nouria” instead of listing the full store name and location. To identify it, compare the date and amount to your recent gas and convenience purchases, then search for nearby Nouria or Nouria‑operated stations you visited on that day.

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