Nurses Service Organization

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Nurses Service Organization (NSO) is a specialty insurance provider offering professional liability and related coverage to nurses and other healthcare professionals in the United States.

Fort Washington, Pennsylvania, USA
nso.com
Owned by Aon plc

About Nurses Service Organization

Nurses Service Organization (NSO) is a leading provider of professional liability (malpractice) insurance and related coverages tailored to nurses, nurse practitioners, nursing students, and other healthcare professionals. Through its programs, NSO offers individual malpractice policies, license protection, deposition representation, and supplemental coverages designed specifically for the risks faced in clinical practice. Policies are typically arranged and administered through Aon Affinity, the program administration arm of Aon.

A charge labeled something like “Insurance*NSO” on a card statement is usually associated with the purchase or renewal of an NSO insurance policy, most often an annual or multi‑year professional liability policy. This could be an automatic renewal of an existing policy you set to auto‑pay, a new policy purchase done online, an endorsement (change) to coverage that triggered an additional premium, or a related fee such as installment billing. Charges commonly recur annually around the same date if auto‑renewal is enabled.

If you’re unsure about a charge, the best first step is to sign in to your NSO online account or search your email for a recent NSO policy confirmation, renewal notice, or receipt matching the date and amount. You can also contact NSO customer service using the phone number or contact form listed on nso.com to confirm the charge, request a copy of your invoice, or review your coverage. If the charge is unfamiliar and NSO confirms there is no active policy in your name, you should then contact your card issuer to dispute the transaction and secure your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Nurses Service Organization.

  1. Insurance*NSO

Frequently Asked Questions

Why do I see an “Insurance*NSO” charge on my credit or debit card?

This descriptor typically indicates a premium payment to Nurses Service Organization (NSO) for professional liability or related insurance coverage, often for nurses or other healthcare professionals. It may be a new policy purchase, a renewal, or a premium adjustment on an existing policy.

Is the NSO insurance charge recurring or one‑time?

Most NSO individual policies are billed annually, so you will generally see a charge once per year on or around your policy’s renewal date if auto‑pay is enabled. However, you may also see occasional one‑time charges if you change coverage mid‑term, add endorsements, or choose an installment payment plan.

How can I confirm which NSO policy this charge is for?

Log into your account at nso.com and review your active policies and billing history, where you can see premium amounts and payment dates. You can also reference your emailed policy documents or call NSO customer service with your name and billing date so they can identify the exact policy tied to the charge.

How do I cancel my NSO policy or stop future auto‑renewal charges?

To cancel or turn off auto‑renewal, sign into your NSO account at nso.com or contact NSO customer service directly. Ask to cancel the policy as of its expiration date or immediately, depending on your needs. Request written confirmation of cancellation and verify whether any earned premium is non‑refundable.

Can I get a refund for an NSO insurance charge I don’t recognize or no longer need?

Refund eligibility depends on the policy terms and how long ago the policy became effective. Contact NSO as soon as possible to request a review; they can explain whether a full or partial premium refund is available and what documentation may be required. If NSO confirms no policy in your name, you should also report the charge to your card issuer as potentially unauthorized.

What are common premium amounts for NSO policies?

Premiums vary based on profession (e.g., RN, NP, student), coverage limits, and state of practice, but many individual nurse policies are billed in the low hundreds of dollars per year. To see accurate pricing, you can obtain a quote or review your declarations page within your NSO online account.

Why do I see multiple NSO charges in a short period?

Multiple charges may occur if you have more than one policy (for example, an individual policy and a separate endorsement), if a declined payment was reprocessed, or if you made a mid‑term change that adjusted your premium. Review your billing history at nso.com or contact NSO to clarify each transaction.

How do I contact NSO about a billing or charge question?

Visit nso.com and navigate to the Contact or Customer Service section to find the current phone number and online contact options. When you reach out, have your full name, policy number (if available), the exact transaction amount, and the date of the charge ready so they can quickly look up your account.

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