Olive Coffee

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Olive Coffee is a boutique café in Surfers Paradise serving specialty coffee, breakfast, and light lunch items in a pastel green, plant-filled space.

Surfers Paradise, Queensland, Australia
instagram.com

About Olive Coffee

Olive Coffee is a boutique café located in Surfers Paradise, Queensland, Australia, known for its specialty coffee, fresh breakfast options, and light lunch dishes. Set in a pastel green, plant-filled space, it focuses on high-quality espresso-based drinks, alternative milks, seasonal specials, and simple, well-presented food such as toasties, pastries, and brunch-style plates. The café operates as a casual dine-in and takeaway venue, and frequently shares menu highlights, opening hours, and updates via its Instagram presence rather than a traditional standalone website.

A charge from Olive Coffee will typically appear on your bank or card statement after you’ve paid in-store for coffee, food, or takeaway items. Transactions can include single purchases (for example, a coffee and pastry), multiple items for a group, or pre-paid orders you placed and paid for in person. You might also see charges if you left a tab open, paid via a mobile wallet (like Apple Pay or Google Pay), or if your bank groups multiple small café transactions on the same day. In some cases, a small “pending” amount or an authorization hold may show briefly if you tapped or inserted your card and the payment terminal checked your card before finalizing the sale.

If you’re unsure about a charge from Olive Coffee, start by checking the date, time, and amount against your visit to Surfers Paradise and any receipts (paper or emailed) from that day. Look through your phone wallet or banking app for more detailed transaction info, and check your Instagram DMs or messages if you contacted the café about a special order or group booking. To resolve questions, you can visit the café in person during business hours or reach out via Instagram direct message, providing the transaction date, exact amount, and the last four digits of your card. Common issues—like duplicate payments, incorrect amounts, or confusion over group orders—are usually resolved by the café reviewing their EFTPOS terminal history and, if needed, issuing a correction or refund back to your original payment method.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Olive Coffee.

  1. OLIVE COFFEE SURFERS PARAD AUS

Frequently Asked Questions

Why do I see a charge from Olive Coffee on my statement when I don’t remember subscribing to anything?

Olive Coffee is a local café and does not offer subscription services or memberships; all charges are for one-time, in-store purchases such as coffee, breakfast, or lunch items. The charge likely corresponds to a recent visit to Surfers Paradise, a takeaway order, or a group bill you paid or contributed to. Check your calendar, photos, or maps history around the transaction date, as café visits are easy to forget, especially when traveling or on holiday.

What are typical charge amounts from Olive Coffee?

Most Olive Coffee transactions are relatively small, commonly covering a coffee-only purchase or a coffee plus breakfast or a light meal. Individual drinks usually result in low-dollar charges, while a full breakfast or multiple items for several people will naturally be higher. If you see an amount that looks larger than expected, it might include food, extra shots, alternative milks, or multiple items for a group paid on one card.

Can Olive Coffee place an authorization hold or a small temporary charge on my card?

In some cases, the payment terminal or your bank may show a temporary pending amount when you tap or insert your card at Olive Coffee, particularly if you’re using a credit card or a mobile wallet. This is an authorization hold used to verify the card, and it should either disappear or be replaced by the final transaction amount within a few business days. If a small pending charge lingers or you see both the hold and the final amount posted, contact your bank first, then follow up with the café if needed.

How can I get a copy of my receipt from Olive Coffee for this charge?

If you need a receipt, check whether you were offered an emailed or texted receipt at the time of purchase, or look in your mobile wallet for receipt details if you paid via Apple Pay or Google Pay. If you don’t have it, visit Olive Coffee in person or message them on Instagram with the transaction date, time window, exact amount, and the last four digits of your card so they can search their EFTPOS history. Once they locate the sale, they can confirm the items purchased and may be able to reissue or screenshot a receipt-style record for you.

What should I do if I think I was charged twice by Olive Coffee?

First, compare the dates, times, and exact amounts of the charges—two similar charges on the same day may simply represent two separate visits or orders. If you still suspect a duplicate, take screenshots of the charges from your banking app and contact your bank to ask whether one is a pending authorization. Then, reach out to Olive Coffee in person or via Instagram with these details so they can check their terminal logs and, if a duplicate is confirmed, arrange a reversal or refund to your original payment method.

How do I request a refund or dispute an incorrect amount with Olive Coffee?

If you believe you were overcharged, charged for the wrong items, or billed after a declined order, gather your receipt (if available) and a screenshot of the transaction from your bank. Visit the café during opening hours or contact them via Instagram DM, explaining the issue and providing the transaction date, amount, and last four digits of your card so staff can verify it. If an error is found, they will usually process a refund or adjustment back to the same card; your bank may take a few business days to reflect the credit.

Can I cancel or stop future charges from Olive Coffee?

Olive Coffee does not operate recurring subscriptions, so you won’t be billed on a repeating schedule by the café itself. If you see repeated charges, it’s likely due to multiple separate visits or purchases, or because someone else with access to your card is using it there. To prevent further charges, secure or replace your card and notify your bank immediately if you suspect unauthorized use.

How can I contact Olive Coffee about a mystery charge on my card?

The quickest ways to resolve a billing question are to visit Olive Coffee in person if you’re in Surfers Paradise or to message them via Instagram, where they actively manage their presence. When you reach out, include the transaction date, the exact amount, and the last four digits of the card used so staff can locate the payment in their records. Avoid sharing your full card number or sensitive banking information over social media or email; for serious fraud concerns, contact your bank first.

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