About Omnicar
Omnicar Australia is a professional limousine and chauffeured car hire service based in Yagoona, New South Wales, providing premium transport across major Australian cities including Sydney, Melbourne, Brisbane, Adelaide, Canberra, the Gold Coast and Perth. They specialise in airport transfers, corporate transport, hotel and conference transfers, cruise terminal pickups, and special event transport such as weddings, formals and concerts. Omnicar offers pre-booked, private, point‑to‑point services with professional drivers, modern vehicles and fixed-price quotes confirmed at the time of booking.
A charge from Omnicar may appear on your bank or card statement when you book a trip through their website (omnicar.com.au), by phone, or via a corporate account. You might see a one‑time charge for a completed transfer, an amount corresponding to a quoted fare, or an adjusted total that includes extras like tolls, parking, waiting time, or out‑of‑hours surcharges. In some cases, you may first see a temporary authorization hold when you add or update a card, when a booking is confirmed, or when a hotel or corporate concierge books on your behalf; this hold is usually released or converted to a final charge after the trip is completed. Regular or recurring charges can occur if you have an ongoing corporate account with periodic invoicing or if you frequently pre‑book transfers using the same card.
If you are unsure about an Omnicar charge, start by checking your recent travel dates, flight arrivals/departures, hotel stays, events, or bookings made through a concierge or travel agent around the charge date. Compare the amount with your email booking confirmation, SMS confirmation, or invoice from Omnicar, and log in or reach out via the contact options on omnicar.com.au to request a detailed receipt. For any discrepancies—such as duplicate charges, unexpected extras, or a trip you don’t recognise—contact Omnicar customer service using the phone number or contact form listed on their website so they can look up the booking by your name, date, and card details. If you still believe the transaction is unauthorised after speaking with them, you can then contact your bank or card issuer to dispute the charge.