About On
On is a Swiss performance sportswear company known for its distinctive “CloudTec” cushioning and Swiss‑engineered running, training, outdoor, and tennis footwear, along with matching technical apparel and accessories. Founded in 2010 and headquartered in Zurich, the company operates globally through its e‑commerce site, brand stores, and wholesale partners. Its products are positioned at the premium end of the athletic and lifestyle market, serving both serious athletes and casual wearers looking for high‑comfort shoes and apparel.([on.com](https://www.on.com/en-us/shop?msockid=066f990f840b65a11ed38fe1855d6443&utm_source=openai))
A charge labeled “ON INC” on a card statement is typically the billing/merchant descriptor for On’s corporate entity rather than the shorter consumer-facing brand name “On.” This charge most often corresponds to an online purchase from on.com (such as shoes, apparel, or accessories), an order placed in an On retail store, or a transaction processed by On through a partner event or pop‑up. In some cases, you may see temporary authorization holds (for example, when an order is placed or a payment method is updated) that later drop off or are replaced by the final settled amount.
If you have questions about an “ON INC” charge, first check your email for order confirmations from on.com and review your On account order history if you have one. You can also match the posted amount and date to recent purchases of shoes or apparel for yourself or family members. If you still can’t identify the transaction, contact On’s customer service through their website or the contact link on your order confirmation. Your bank or card issuer can also provide additional details such as the merchant category code and location, and can help you dispute the charge if it turns out to be unauthorized.