Ord River Roadhouse

Gas Station90% confidence

Ord River Roadhouse is a 24-hour service station and convenience store in Kununurra offering BP-branded fuel, groceries, hot food, and travel supplies for locals and travellers.

Kununurra, Western Australia, Australia
ordriverbp.com.au
Owned by BP

About Ord River Roadhouse

Ord River Roadhouse is a 24-hour BP-branded service station and convenience store located in Kununurra, Western Australia. Catering to both locals and travellers, it offers unleaded and diesel fuel, groceries, cold drinks, hot coffee, and a selection of cooked meals and snacks suitable for long-distance drivers. The roadhouse also typically stocks basic travel and vehicle supplies such as oil, coolant, ice, bottled water, and road-trip essentials, making it a common stop for people exploring the East Kimberley region.

A charge from Ord River Roadhouse may appear on your bank or card statement whenever you purchase fuel, food, drinks, or other in-store items. Depending on how you paid, you may see a single transaction for your total purchase, or a temporary authorization hold if you used a card at the pump or if your bank pre-authorizes funds (often higher than the final amount). Travellers may also see multiple charges over consecutive days if they refuel or shop there more than once during their trip. In some cases, a pending transaction may later adjust to the exact final purchase amount once your bank settles the payment.

If you’re unsure about a charge from Ord River Roadhouse, first check recent fuel stops or purchases you made while travelling in or near Kununurra, and compare the date and amount with any fuel receipts or transaction alerts from your bank. You can usually find contact details, including phone and email, on their website at ordriverbp.com.au to confirm a transaction or request a copy of a receipt. For billing questions, have the date, time, amount, and the last four digits of the card used ready, as this will help staff locate your transaction and explain any differences due to pre-authorizations, card surcharges, or currency conversion fees applied by your bank.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ord River Roadhouse.

  1. Ord River Roadhouse Kununurra AUS
  2. S24 ORD RIVER KUNUNURRA AU
  3. S24 ORD RIVER KUNUNURRA AUS

Frequently Asked Questions

Why do I see a higher pending amount from Ord River Roadhouse than the fuel I purchased?

When you pay by card at a fuel station, your bank may place a temporary authorization hold that is higher than the estimated purchase (for example, AUD $80–$150) to ensure sufficient funds. After the final fuel amount is known, the hold is adjusted and only the actual transaction total is charged, with the remaining funds released by your bank. This can take anywhere from a few minutes up to several business days depending on your card issuer.

What types of purchases typically result in a charge from Ord River Roadhouse?

You may see a charge from Ord River Roadhouse for purchasing BP fuel (unleaded, premium, or diesel), in-store groceries, drinks, takeaway hot food, coffee, or travel and vehicle supplies. The transaction description may show as “ORD RIVER ROADHOUSE,” “ORD RIVER BP,” or a similar variation along with the location Kununurra, WA. Multiple same-day charges can occur if you made separate visits for fuel and food or split payments across transactions.

Does Ord River Roadhouse have any recurring or subscription-style charges?

Ord River Roadhouse operates as a traditional service station and does not offer subscription or membership-based billing. All charges are one-off transactions for fuel or in-store purchases made on the date shown on your receipt. If you see recurring monthly charges, it is likely from a different merchant and you should review the statement descriptor carefully.

How can I get a copy of my receipt or verify a specific transaction?

To request a receipt copy or verify a transaction, contact the roadhouse using the phone or email listed on ordriverbp.com.au and provide the date and approximate time of purchase, the amount, and the last four digits of the card you used. If you remember the pump number or items bought (e.g., diesel and hot food), mention these as well. Staff can check the point-of-sale records and advise you of the exact items and final authorized amount.

Why is my Ord River Roadhouse payment showing twice on my statement?

It’s common to see both a pending authorization and a final posted transaction for the same purchase, which can briefly look like a duplicate. The pending entry usually disappears once your bank completes settlement, leaving only the final amount. If both entries remain posted after several business days, contact your bank first to check for a processing error, then reach out to Ord River Roadhouse with details if needed.

Are there any surcharges or extra fees when paying at Ord River Roadhouse?

Some Australian merchants apply a small card surcharge (for example, on certain credit or corporate cards) to cover processing costs, which will be included in your final transaction amount at the register. Any such surcharge should be disclosed at the point of sale or terminal screen before you approve the payment. If your charge seems slightly higher than expected, check your receipt for line items such as ‘card surcharge’ or ‘service fee.’

How can I dispute or request a refund for a charge from Ord River Roadhouse?

If you believe you were incorrectly charged—for example, an incorrect fuel amount, a double swipe, or an item charged but not received—contact the roadhouse directly with your receipt details or transaction information. In many cases, they can verify the transaction and process a partial or full refund back to the same card if an error is confirmed. If you cannot resolve the issue with the merchant, your bank or card issuer can assist with initiating a formal dispute or chargeback.

What are common charge amounts I might see from Ord River Roadhouse?

Common transaction amounts range widely depending on whether you purchased just a snack or a full tank of fuel—for example, smaller shop purchases might be around AUD $5–$30, while fuel fills for cars and 4WDs often run between AUD $80–$250 or more. Travellers towing caravans or using larger vehicles may see higher single charges due to bigger fuel tanks. If the amount on your statement aligns with a typical fuel stop or food purchase during a trip through Kununurra, it is likely a legitimate charge from this roadhouse.

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