Outback Travel Centre

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Outback Travel Centre operates full‑service roadside travel centres in Western Australia that combine 24‑hour fuel, convenience store, food and bar/restaurant facilities and accommodation aimed at travelers and heavy vehicle drivers. The Newman site trades under Newman OTC Pty Ltd and is co‑located with Capricorn Village and the Capricorn Bar and Grill on the Great Northern Highway near Newman, WA.

Perth, Western Australia, Australia
outbacktc.com.au
Owned by Outback Network Pty Ltd

About Outback Travel Centre

Outback Travel Centre is a chain of full‑service roadside travel centres based in Western Australia, with sites designed to support long‑distance travelers, tourists, and heavy vehicle drivers. Their locations typically offer 24‑hour fuel (diesel and unleaded), a stocked convenience store, shower and rest facilities, and on‑site food options ranging from quick takeaway to a bar/restaurant environment. The Newman site, trading as Newman OTC Pty Ltd, is co‑located with Capricorn Village and the Capricorn Bar & Grill on the Great Northern Highway near Newman, WA, and provides accommodation and dining alongside fuel and retail services. You can find site details, hours, and services at outbacktc.com.au.

A charge from Outback Travel Centre (sometimes appearing as “OUTBACK TC,” “OUTBACK TRAVEL CTR,” “NEWMAN OTC PTY LTD,” or similar) usually relates to fuel purchases, convenience store items, meals, bar/restaurant tabs, or accommodation at one of their sites. Travelers often see both small and large fuel amounts, sometimes combined with food or shop items on the same transaction. You may also see separate charges for accommodation at Capricorn Village or dining at the Capricorn Bar & Grill processed under the same corporate entity. In some cases, there may be a temporary pre‑authorization hold on your card for an estimated fuel amount at the pump, which is later reversed and replaced by the final, actual charge.

If you don’t recognize an Outback Travel Centre charge, start by checking recent travel through Western Australia, fuel stops along the Great Northern Highway, and any accommodation or meals taken near Newman. Review your fuel and accommodation receipts, email booking confirmations, and any EFTPOS slips from the same date and time on your statement. For questions, you can contact them via the details and contact form on outbacktc.com.au or by calling the site directly using the phone number listed there; provide the date, exact amount, and the last four digits of your card so they can locate the transaction. Common issues—such as duplicated charges, pending pre‑authorizations that have not yet dropped off, or questions about accommodation invoices—are usually resolved by the site manager or accounts team once they have your transaction details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Outback Travel Centre.

  1. NEWMAN OTC PTY LTD NEWMAN AUS

Frequently Asked Questions

Why do I see a fuel charge from Outback Travel Centre or Newman OTC Pty Ltd on my card?

This charge typically comes from purchasing fuel, food, drinks, or convenience items at one of the Outback Travel Centre locations in Western Australia. If the description mentions “NEWMAN OTC PTY LTD,” it likely relates to the Newman site near Capricorn Village on the Great Northern Highway. Check whether you recently refueled, stopped for a meal, or stayed overnight in that area. The date and location on your receipt should match the posting date on your bank statement, sometimes with a delay of 1–2 days.

What typical amounts are Outback Travel Centre charges for, and can they include multiple items?

Outback Travel Centre transactions often reflect larger amounts due to full fuel fills for cars, caravans, or heavy vehicles, and may range from modest top‑ups to high‑value diesel purchases. It’s also common for fuel to be combined on one receipt with shop purchases such as drinks, snacks, or basic supplies, so the transaction total may look higher than a simple fuel stop. Restaurant or bar charges at the Capricorn Bar & Grill, or accommodation at Capricorn Village, may appear as separate line items but under the same or similar merchant name. Reviewing your detailed receipt or invoice will show exactly how the total was made up.

Why is there a temporary or duplicate Outback Travel Centre charge on my account?

Some Outback Travel Centre sites use a pre‑authorization process at the pump, where your bank places a temporary hold for an estimated amount when you insert your card. After you finish fueling, the hold is automatically adjusted and replaced by the actual transaction total, while the original hold drops off, typically within a few business days depending on your bank. This can temporarily look like a duplicate charge, but only the final, posted transaction is actually taken. If a pre‑authorization does not fall off after 5–7 days, contact both your bank and Outback Travel Centre with a screenshot of the pending item.

How can I obtain a copy of my receipt or tax invoice from Outback Travel Centre or Capricorn Village?

If you didn’t receive a printed receipt, or you’ve misplaced it, you can request a copy directly from the site where you made the purchase. Visit outbacktc.com.au to find the contact details for the relevant location (such as Newman) and provide the transaction date, approximate time, amount, and the last four digits of your card. For accommodation or business fuel expenses, you can usually request a detailed tax invoice by email from the accounts team. Keep in mind that older transactions may take longer to retrieve or may require additional verification for privacy reasons.

How do I dispute an incorrect Outback Travel Centre charge or request a refund?

Contact the specific Outback Travel Centre location as soon as you notice a problem—ideally the same day or within a few days of the charge. Explain the issue (for example, being billed the wrong amount, a suspected double charge, or an incorrect accommodation rate) and provide your receipt details or statement screenshot. The site manager or accounts department can review their POS records and, if an error is confirmed, process a reversal or refund back to your card. If you’re unable to resolve it directly, you can also raise a dispute with your bank, who may contact the merchant on your behalf.

Can I cancel or change an accommodation booking linked to an Outback Travel Centre or Capricorn Village charge?

Accommodation at Capricorn Village (co‑located with Outback Travel Centre Newman) is subject to its own booking and cancellation policies, which may vary by rate type and how you booked (direct, corporate, or via a third‑party site). If you need to cancel or change a stay and avoid additional charges, contact the property directly using the details on your confirmation email or through outbacktc.com.au as early as possible. Some bookings may be fully refundable up to a certain cutoff time, while others may be non‑refundable or carry a fee if changed late. Any refunds or adjustments will normally be processed back to your original payment method once approved.

How can I contact Outback Travel Centre about a charge I don’t recognize?

Go to outbacktc.com.au and navigate to the locations or contact section to identify the site you likely visited (for example, Newman on the Great Northern Highway). Use the listed phone number or email address, or the online contact form, and include your full name, the exact amount of the charge, transaction date, and the last four digits of your card. If you have receipts, vehicle registration details, or booking references, include those as well to help staff locate the transaction quickly. For urgent matters, calling the site directly—many operate 24 hours—is often the fastest way to get clarification.

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