Question 1

Why do I see a charge from P.J. O'Brien's on my bank statement?

Accepted Answer

A P.J. O'Brien's charge usually comes from dining or drinking at their Irish pub and restaurant, or from paying a bar tab, event booking, or function package. The descriptor on your statement may appear as something like “PJ OBRIENS MELBOURNE” or similar. Check whether you or someone with access to your card visited the pub around the transaction date, or if you made a group booking or attended a ticketed event there.

Question 2

What are typical amounts I might be charged by P.J. O'Brien's?

Accepted Answer

Common charges range from small amounts (for a drink or two) to higher totals for meals, shared platters, and rounds of drinks, often anywhere from AUD $20 to $200+ depending on your spend. Larger amounts can occur for pre-booked functions, set menus, bar tabs, or corporate events. If the amount seems higher than expected, consider whether the total included multiple rounds, a group bill, or a bar tab that was settled at the end of the night.

Question 3

Why is there a pending or temporary charge from P.J. O'Brien's?

Accepted Answer

If you opened a bar tab and left your card behind the bar, P.J. O'Brien's may place a temporary pre-authorisation hold to verify funds. This hold can appear as a pending transaction that is later adjusted to the final spend once your tab is closed. The temporary hold should automatically drop off or be replaced by the correct final amount within a few business days, depending on your bank’s processing times.

Question 4

Can P.J. O'Brien's charge me more than once for the same visit?

Accepted Answer

It is possible to see more than one transaction if you split bills, closed and reopened a tab, or made separate purchases (for example, lunch and then a later bar visit). You may also see a temporary authorisation hold and then the final charge, which can look like two payments until the hold disappears. If you believe you have been double-charged, contact the Melbourne venue using the details on pjobriens.com.au with the date, time, and card details (first/last 4 digits only) so they can review their point-of-sale records.

Question 5

How do I get a copy of my receipt or tax invoice from P.J. O'Brien's?

Accepted Answer

If you need a receipt or tax invoice, contact P.J. O'Brien's Melbourne directly via the phone number or email listed on pjobriens.com.au and provide the transaction date, approximate time, amount, and the last four digits of your card. If it was a pre-booked function or group event, check any confirmation emails first, as these often include invoices or payment summaries. The venue can usually reprint or email a copy of your receipt once they locate the transaction in their system.

Question 6

How do I request a refund or dispute a charge from P.J. O'Brien's?

Accepted Answer

Start by contacting the venue directly, as most billing issues (such as incorrect amounts, accidental double payments, or items charged in error) can be resolved on-site or by their management team. Provide as much detail as possible, including the date, time, amount, and what you believe is incorrect. If you cannot resolve the issue with P.J. O'Brien's or suspect fraudulent use of your card, immediately contact your bank or card issuer to dispute the charge and request a card replacement if necessary.

Question 7

Can P.J. O'Brien's set up recurring or subscription-style charges on my card?

Accepted Answer

P.J. O'Brien's primarily processes one-time payments for food, drinks, and events, and does not typically operate on a subscription or membership model that bills you monthly. If you see repeated charges, it may reflect multiple visits, multiple tabs, or recurring event bookings you’ve made. If you are seeing regular charges you do not recognise, contact the venue to confirm whether they relate to function payments or ongoing bookings, and then talk to your bank if you still suspect unauthorised use.

P.J. O'Brien's

About P.J. O'Brien's

Bank Statement Variations

Frequently Asked Questions