Pacific Vend Distributors Ltd.

Entertainment92% confidence

Pacific Vend Distributors Ltd. is a Vancouver-based supplier and operator of amusement games, vending machines, and cashless arcade payment systems serving venues across Western Canada.

Vancouver, British Columbia, Canada
pacific-vend.com

About Pacific Vend Distributors Ltd.

Pacific Vend Distributors Ltd. is a Canadian company based in Vancouver, British Columbia that specializes in coin‑operated amusement equipment, vending machines, and related payment systems. The business supplies and operates arcade games, pool tables, and other amusement machines for locations such as restaurants, bars, bowling alleys, billiard halls, family entertainment centers, hotels, and theatres throughout Western Canada. In addition to equipment distribution and service, they offer cashless card readers and kiosk solutions tailored to high‑traffic entertainment venues.

A charge from “Pacific Vend Distributors” on a card statement typically stems from using one of their cashless payment systems or machines at a partnered location, such as loading or reloading an arcade game card, paying at a self‑service kiosk, or purchasing time or credits on amusement equipment. In some cases, the descriptor may appear even though the customer remembers the venue name (e.g., an arcade, bar, or bowling alley) rather than the operator behind the machines. Charges are usually one‑time transactions tied to a visit, though there may be league or event entry fees processed through their systems.

To verify or resolve questions about a Pacific Vend Distributors charge, cardholders should first recall where they recently used arcade or vending equipment in British Columbia, Alberta, or nearby regions, and check any receipts or stored-value cards from that visit. If the charge is still unclear, customers can contact Pacific Vend Distributors directly via the phone numbers or email listed on their website, providing the transaction date, amount, and the last four digits of the card so the payment can be located. For potential disputes or suspected fraud, it is also wise to contact the card issuer promptly while Pacific Vend reviews the transaction details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pacific Vend Distributors Ltd..

  1. Pacific Vend Distributors VANCOUVER BC

Frequently Asked Questions

Why do I see a charge from Pacific Vend Distributors on my card when I only remember visiting an arcade or bar?

Pacific Vend Distributors operates and supplies arcade and amusement machines, as well as cashless payment systems, for many third‑party venues such as bars, restaurants, bowling alleys, and entertainment centers. When you swipe or tap your card at one of their readers (for example, to buy or reload a game card or pay at a self‑service kiosk), the transaction may appear under “Pacific Vend Distributors” rather than the venue’s name on your statement.

Is a charge from Pacific Vend Distributors a subscription or a one‑time payment?

Most payments processed by Pacific Vend Distributors are one‑time charges for game credits, vending purchases, or amusement services at a partner location. They generally do not run consumer subscription plans; however, if you participate in a pool league or organized event they support, you may see periodic fees related to that activity. Review any membership or league documentation if you see repeating amounts.

What are typical amounts for Pacific Vend Distributors charges?

Typical consumer‑facing charges are relatively small and often correspond to preset game card loads (for example, $5, $10, $20, or higher multiples), pay‑per‑play bundles, or vending purchases. Larger transactions can occur when loading substantial value onto an arcade card or paying for group events or league fees at a venue using their systems.

How can I get a receipt or proof of purchase for a Pacific Vend Distributors transaction?

Receipts for payments processed by Pacific Vend Distributors are usually issued by the venue’s kiosk or point‑of‑sale system at the time of purchase. If you did not receive or keep a receipt, note the date, time, location, and amount, then contact the venue directly first. If they are unable to help, you can reach out to Pacific Vend Distributors using the contact details on pacific-vend.com with your transaction information so they can look up the payment.

How do I dispute a charge or request a refund from Pacific Vend Distributors?

Start by contacting the venue where you used the machine or game card, as they often handle front‑line customer service and can authorize refunds or adjustments. If the issue appears to be a technical billing error with a reader or kiosk, you can also contact Pacific Vend Distributors directly and provide the card’s last four digits, transaction amount, and time. For unauthorized or suspicious transactions, report them immediately to your bank or card issuer to initiate a formal dispute while Pacific Vend investigates.

Could a small temporary or duplicate‑looking charge from Pacific Vend Distributors be an authorization hold?

Yes. When using certain cashless readers or kiosks, a small temporary authorization may be placed on your card to verify it, especially for pay‑as‑you‑go systems. This can look like a low dollar amount or a hold that later adjusts to the actual charge. These authorizations should drop off automatically within a few business days; if they do not, contact your card issuer and, if needed, Pacific Vend Distributors for clarification.

How can I contact Pacific Vend Distributors about a billing question?

You can contact Pacific Vend Distributors using the phone numbers and email listed on their official website, pacific-vend.com. Have your card statement, the last four digits of your card, the transaction date and amount, and the name of the venue where you used the machine ready so their team can quickly locate and review your transaction.

What should I check before assuming a Pacific Vend Distributors charge is fraudulent?

Before treating the charge as fraud, review your recent visits to arcades, bars, bowling alleys, family entertainment centers, or other venues with arcade or vending machines in Western Canada. Ask family members on your account if they used a game card or kiosk, and look through any physical or digital receipts. If no one recognizes the transaction after these checks, contact Pacific Vend Distributors and your card issuer to investigate further.

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