Paramount Coffee Project is a specialty coffee shop and café located in Surry Hills, New South Wales, Australia. Known for its focus on high-quality espresso and carefully curated filter coffee, the café also offers an all-day food menu with brunch-style dishes, pastries, and light meals. Orders are typically taken in-store at the counter and paid via EFTPOS terminals or mobile payment, and the business name usually appears as “PARAMOUNT COFFEE PROJECT,” “PARAMOUNT COFFEE,” or a similar variation on your bank or card statement.
A charge from Paramount Coffee Project will most commonly appear after you’ve ordered coffee, food, or takeaway items at their Surry Hills location. Most transactions are one‑time point‑of‑sale purchases, such as a dine‑in brunch, takeaway coffee run, beans or brewing gear bought in-store, or group orders. In some cases you might see a small pre‑authorization or “pending” amount if you tapped a card or mobile wallet and the bank is temporarily holding funds before the final amount is settled. If you used a digital wallet or a card linked to a food delivery platform, the merchant description may still list Paramount Coffee Project even if the order was placed via a third‑party app.
If you don’t immediately recognize this transaction, start by checking recent visits to Surry Hills, any shared cards used by family members, and receipts or email confirmations from the same date and amount. Compare the charge date and value with your last café visit or food delivery order that included Paramount Coffee Project. To resolve questions, you can contact the café directly via the details on their website (paramountcoffeeproject.com.au), call during business hours, or visit in person with your bank statement. For billing issues—such as duplicate charges, incorrect amounts, or pending holds that don’t drop off—your bank or card issuer can also investigate and, if necessary, initiate a dispute once you’ve tried to resolve it with the café.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Paramount Coffee Project.
Why do I see a Paramount Coffee Project charge on my card if I only visited a café in Surry Hills?
Paramount Coffee Project operates as a single specialty café in Surry Hills, so any in‑person purchase there—coffee, food, beans, or merchandise—will usually appear on your statement under “PARAMOUNT COFFEE PROJECT,” “PARAMOUNT COFFEE,” or a similar descriptor. If you visited a café within the Paramount House building or nearby creative complex, it is likely you paid at Paramount Coffee Project’s register even if you remember the broader venue more than the café name.
Does Paramount Coffee Project offer subscriptions or recurring coffee charges?
Paramount Coffee Project primarily processes one‑time, in‑store transactions for food and beverages, and does not typically run recurring café subscriptions that auto‑bill your card. If you are seeing repeated similar amounts each week or month, double‑check whether you’ve set up any ongoing orders (such as regular bean purchases) or are repeatedly visiting at similar times. For any recurring pattern you don’t recognize, contact both the café (using details on their website) and your bank for clarification.
What are typical charge amounts from Paramount Coffee Project?
Common charges can range from small amounts (around AUD $5–$10) for a single coffee and pastry, to AUD $20–$40 for a sit‑down brunch or multiple drinks. Larger amounts may reflect group orders, takeaway for several people, beans or retail coffee equipment, or a tab that was settled at the counter. If the amount seems unusually high, review your receipt or ask anyone who shares your card if they visited the café on that date.
Why is there a small pending or duplicate Paramount Coffee Project charge on my statement?
Many banks show a temporary pre‑authorization when you tap or insert your card; this can look like a small or duplicate pending transaction from Paramount Coffee Project. The pre‑authorization should automatically adjust to the final sale amount or disappear within a few business days, depending on your bank. If a pending hold remains or you see two posted charges for the same visit, contact the café with the date, time, and amount, and follow up with your bank if a reversal is needed.
How can I get a receipt or tax invoice for my Paramount Coffee Project purchase?
Receipts are normally printed or offered at the point of sale, and some terminals can send an email or SMS receipt if you requested it at the time of payment. If you need a copy after the fact, visit the café or contact them through paramountcoffeeproject.com.au with the transaction date, approximate time, last four digits of your card, and the exact amount. They can usually look up the transaction in their POS system and provide a tax invoice if required.
How do I resolve an incorrect amount or double charge from Paramount Coffee Project?
First, compare the charge against your itemized receipt for that visit; tips, add‑ons, or multiple orders on one bill can explain a higher total. If the amount truly looks incorrect or you’ve been charged twice, contact the café directly with a screenshot of the statement, your receipt if available, and details of the visit so they can review their till and POS records. If the issue cannot be resolved with the merchant, your next step is to contact your bank or card provider to request a formal dispute or chargeback review.
Can I get a refund if I was charged but my order was canceled or not received?
If your order at Paramount Coffee Project was canceled, or you believe you were charged without receiving goods or services, speak to staff on-site as soon as possible or reach out via the contact information on their website. In many simple cases, staff can issue a refund through the same card terminal used for the original payment; processing times for the refund to appear on your statement depend on your bank and can take a few business days. For delivery or third‑party app orders, you may need to request the refund through the delivery platform, which will coordinate with the café.
How can I contact Paramount Coffee Project about a charge I don’t recognize?
Go to paramountcoffeeproject.com.au to find their current contact details, including phone number, email address, and physical location in Surry Hills. When you contact them, provide the date of the charge, the exact amount, how the transaction appears on your statement, and the type of card used so they can search their system. They can confirm whether the transaction was processed at their café and advise whether it was a valid purchase, an error, or something to raise with your bank.