About Paris 2024
Paris 2024 is the organizing committee for the Olympic and Paralympic Games held in and around Paris in 2024. Operating from Saint-Denis, France, under the official brand "Paris 2024," the committee oversees event planning, venues, ceremonies, ticketing, hospitality programs, licensed merchandise, and certain cultural and fan experiences connected to the Games. Purchases connected to Paris 2024 are typically made online through official platforms linked from paris2024.org, including ticketing portals, hospitality partners, and the official online store.
A Paris 2024 charge may appear on your bank or card statement if you purchased Olympic or Paralympic event tickets, hospitality packages, official merchandise, or parking and venue-related services. Charges can also result from package upgrades, ticket delivery fees, or purchases made through the official Paris 2024 ticketing or hospitality partners. In some cases, you may see pre-authorizations or temporary holds when you first place an order, join a ticketing draw, update a payment method, or when a split payment or installment plan is used for large purchases.
If you’re unsure about a Paris 2024 charge, start by checking your email for order confirmations from official Paris 2024 domains or their listed ticketing/hospitality partners, and log into your account via paris2024.org to review your order history and invoices. Verify the date and amount of the charge against any recent ticket, package, or merchandise purchases, including those made on behalf of family or friends. For unresolved questions, use the customer support or “Contact” options on paris2024.org or within the official ticketing portal to submit a request, providing the last four digits of your card, the exact charge amount, and transaction date so they can locate your order and help with refunds, corrections, or cancellations when allowed by their terms and conditions.