Passport

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Passport is a Charlotte-based transportation software company that provides digital parking, enforcement, permitting, and payment solutions for cities and private operators, including the consumer-facing Passport Parking app.

Charlotte, North Carolina, United States
passportinc.com

About Passport

Passport is a mobility and parking-technology company that builds software for cities, universities, and private operators to manage parking, enforcement, digital permits, and curbside payments in one platform. Through its Passport Parking app and related tools, it enables drivers to pay for street and lot parking via mobile devices, while giving municipalities cloud-based tools to monitor compliance, issue citations, manage permits, and process payments.([passportinc.com](https://www.passportinc.com/?utm_source=openai))

A charge described as “Pspt Kalzoo Enf” with a location of Charlotte, NC is very likely related to Passport’s parking enforcement and citation-payment services, probably for the City of Kalamazoo ("Kalzoo") or a local operator that uses Passport’s enforcement and payment platform. “Enf” strongly suggests an enforcement-related transaction, such as paying or processing a parking ticket, citation, or related fee, which Passport processes on behalf of the city or parking operator; the Charlotte, NC location reflects Passport’s corporate base and payment processing location, not where you parked.([passportinc.com](https://www.passportinc.com/parking-enforcement-software-a?utm_source=openai))

If you have questions about this charge, start by checking your email (including spam/junk) and the Passport Parking app or web portal for recent parking sessions, citation payments, or enforcement notices around the transaction date. You can also look for any parking tickets or notices from Kalamazoo or the relevant local parking authority, as payments often route through Passport. If something looks wrong, you can contact Passport support through their official support page or the help/contact links within the app; be prepared with the last four digits of your card, charge date and amount, license plate, and any citation or ticket numbers so they can locate the transaction and clarify or correct any billing issues.([passportinc.com](https://www.passportinc.com/get-in-touch/support/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Passport.

  1. Debit Card Purchase At Pspt Kalzoo Enf, Charlotte, Nc On 040826

Frequently Asked Questions

Why does my statement show a charge from “Pspt Kalzoo Enf” in Charlotte, NC?

This descriptor likely refers to a parking-related enforcement transaction processed by Passport on behalf of Kalamazoo ("Kalzoo"), such as paying or processing a parking citation. The Charlotte, NC location reflects Passport’s corporate/payment-processing location, even if the parking or ticket occurred in another city.

What kinds of charges can appear from Passport on my card?

Common Passport charges include mobile parking payments made through the Passport Parking app, citation or ticket payments handled through Passport’s enforcement platform, digital parking permits, and related fees or convenience charges assessed by the city or operator using Passport’s system.

How can I confirm what this Passport parking or enforcement charge is for?

Check your Passport Parking app or web account for recent transactions, and review any email receipts or parking citation notices around the date of the charge. Look for a matching amount, date, and citation or parking session. If you still can’t identify it, contact Passport support with the exact amount, date, and last four digits of the card used so they can look it up.

Can Passport place temporary or pending authorization holds on my card?

In some cases, a small pending amount or a pre-authorization equal to a short parking session may appear while the payment is being processed. These holds typically clear automatically once the final parking or citation charge posts, or if the transaction is canceled or fails.

How do I dispute or request a refund for a Passport parking or citation charge?

Start by reviewing your parking session or citation details in the Passport Parking app or on the payment receipt. If you believe you were charged in error (for example, you had a valid session but received a ticket), you usually must follow the dispute or appeal process of the issuing city or parking authority, as Passport processes payments on their behalf. If the issue appears to be a duplicate or incorrect card charge, contact Passport support with documentation so they can investigate and coordinate any refund with the operator.

How can I contact Passport about a questionable “Pspt Kalzoo Enf” charge?

Visit Passport’s official website and navigate to the support or help section to reach their app support team via web form or email, or use the help/contact options inside the Passport Parking app. Provide the transaction date, time, amount, the descriptor as it appears on your statement, and any related citation or plate information so they can identify the transaction.

Does Passport store my payment information and vehicle details?

Passport’s systems typically store limited payment-token information and vehicle details (such as license plate and zone numbers) as required to process and enforce parking and citation payments, but do not use that information for unrelated marketing or resale. For specifics, review Passport’s privacy and security information on their website or within the app.

Is the fee amount I see from Passport set by Passport or by my city?

The base parking rate, citation amount, and many service or convenience fees are defined by the city or parking operator that contracts with Passport. Passport provides the technology and payment processing, while the local authority usually determines pricing, penalties, and any additional surcharges.

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