PCYC NSW

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PCYC NSW (Police Citizens Youth Clubs NSW) is a not‑for‑profit youth charity that operates community clubs across New South Wales, offering low‑cost sports, fitness, recreation, education and youth development programs in partnership with NSW Police.

Sydney, New South Wales, Australia
pcycnsw.org.au

About PCYC NSW

PCYC NSW (Police Citizens Youth Clubs NSW) is a not‑for‑profit youth charity that runs more than 60 community clubs across New South Wales in partnership with the NSW Police Force. Their clubs provide affordable sport, fitness, recreation, after‑school activities, vacation care, and youth development programs, with a strong focus on crime prevention and supporting vulnerable young people. Revenue from memberships, program fees, and community fundraising is reinvested into local clubs and youth programs rather than distributed as profit.

A charge from “PCYC NSW”, “PCYC [suburb name]”, or similar on your bank or card statement usually relates to a club membership, a term‑based program (such as gymnastics, boxing, or OOSH/vacation care), casual visit fees, a gym direct debit, or a donation made through pcycnsw.org.au or at a club. Some PCYC NSW clubs use recurring direct debits for ongoing gym or membership fees, which will appear at regular intervals (often weekly, fortnightly, or monthly). You may also see a one‑off amount for holiday programs, events, school‑based programs, raffle tickets, fundraising purchases, or a small card pre‑authorisation when your payment method is first set up.

If you’re unsure about a PCYC NSW charge, first check any recent club enrolments, membership forms, or email receipts from your local PCYC or from pcycnsw.org.au (including your junk folder). You can log into your online PCYC NSW account (if created when you enrolled or joined) to review active memberships, program bookings, and invoices, or contact your local club directly via the phone/email details listed on the PCYC NSW website. If you still can’t identify the transaction, use the contact form at pcycnsw.org.au or speak with the club’s reception team, who can look up the charge by date and amount, help you adjust or cancel ongoing debits if needed, and advise on eligibility and process for refunds or billing corrections.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to PCYC NSW.

  1. PCYC Newcastle Broadmeadow AUS

Frequently Asked Questions

Why am I seeing a recurring charge from PCYC NSW on my bank statement?

PCYC NSW clubs commonly use direct debit for ongoing gym access, youth programs, or general memberships, so recurring weekly, fortnightly, or monthly charges often relate to an active membership or enrolment. This can also include after‑school care or vacation care bookings that are billed on a schedule. If the pattern of charges is regular and for the same amount, it is likely linked to a membership or program you or your child is currently using at a local PCYC club.

What are typical fees for PCYC NSW memberships and programs, and why do amounts vary?

PCYC NSW aims to keep fees low and accessible, but prices differ between clubs and activities based on local costs and program type. You may see one‑off term fees for sports (like gymnastics, boxing, or basketball), separate gym memberships, and different pricing for school‑aged programs or vacation care. For the most accurate pricing for your charge, check the fees listed on your local club’s page at pcycnsw.org.au or contact the club directly with the date and amount of the transaction.

How do I cancel or pause my PCYC NSW membership or direct debit?

To cancel or pause a PCYC NSW membership or gym direct debit, you must contact your local club—either in person, by phone, or via the contact details on the club’s page at pcycnsw.org.au. Many clubs require a written request or a simple cancellation form and may have a minimum notice period before your next scheduled debit. Ask the club to confirm the final debit date in writing or by email, and keep a copy for your records.

How can I request a refund or dispute a PCYC NSW charge I don’t recognise?

If you believe you were charged in error, first contact your local PCYC club or submit an enquiry through the contact form on pcycnsw.org.au with the exact amount, date, and the last four digits of the card used. PCYC NSW staff can search their billing system, explain what the charge relates to, and advise whether a refund or credit is possible under their policies (for example, missed classes, cancelled programs, or duplicate payments). If the charge appears fraudulent and cannot be matched to any activity, speak with both PCYC NSW and your bank or card provider about disputing the transaction.

Why do I see a small or temporary PCYC NSW charge that later disappears?

Some PCYC NSW clubs or their payment processors may place a small pre‑authorisation on your card when you first set up direct debit or pay online, to confirm that the card is valid. This can appear as a low‑value or pending transaction and then drop off without actually being debited. Only the final processed membership or program amount should remain on your statement; if a small pending amount doesn’t clear after several business days, contact your bank and your local PCYC club for clarification.

Could this PCYC NSW charge be a donation or fundraising payment?

Yes, many PCYC NSW transactions are donations made through pcycnsw.org.au, at club reception, or during fundraising events (including raffles or merchandise to support local programs). Donations may be one‑off or set up as recurring monthly contributions, and you should receive an email tax receipt if you provided your details. If you’re unsure whether a charge was a donation, search your email for a PCYC NSW receipt around the transaction date or ask the club to check under your name or email address.

How do I get a copy of my PCYC NSW receipt or check what this transaction was for?

If you created an online account when enrolling or joining, log in via pcycnsw.org.au to view your bookings, memberships, and invoices, which usually list payment dates and amounts. If you enrolled in‑person or over the phone, contact your local club and request a copy of the receipt or invoice by providing your name, approximate date of payment, and amount charged. They can re‑send email receipts, print a copy for collection, or confirm that the charge relates to a specific program, membership, or donation.

The PCYC NSW charge shows a suburb or club name I don’t recognise—what does that mean?

PCYC NSW transactions often appear with the specific club name or suburb (for example, “PCYC PARRAMATTA” or “PCYC NSW SYDNEY”) depending on where the payment was processed. This may be the club nearest your child’s school, a venue where a holiday or outreach program was held, or the club that manages the booking for a regional program. If the location still seems unfamiliar, call that club using the details on pcycnsw.org.au and ask them to look up the transaction against their records.

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